Oral-B Dental Floss Glide Pro-Health Deep Clean - Cool Mint - 2pk

We're sorry to hear you aren't enjoying this new floss version. Due to the extensive health, and safety tests this floss has undergone, this definitely isn't the result we expect. Your well-being is very important to us, so we recommend to discontinue using. Our team would like to hear more, and ask that you please hang on to this pack for 2 weeks in case we'd like to retrieve it. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

We're sorry to hear you aren't enjoying this new floss version. Due to the extensive health, and safety tests this floss has undergone, this definitely isn't the result we expect. Your well-being is very important to us, so we recommend to discontinue using. Our team would like to hear more, and ask that you please hang on to this pack for 2 weeks in case we'd like to retrieve it. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

We're sad to hear you're disappointed with this new floss version. With the many health and safety tests our products have gone through, this definitely isn't the result we expect. Your well-being is our top priority, so we hope you're feeling better. If you haven't, we recommend to discontinue using this version. So our team can make sure you're ok, we ask that you give us a call at (800) 566-7252.

We're sorry to hear you aren't enjoying this new floss version. Due to the many quality tests this floss has undergone, this definitely isn't the result we expect. Our team would like to learn more. Could you please give us a call when you have a chance? You can reach us at (800) 566-7252.

We're sorry to hear that you feel this way about our floss. We do put a lot of thought into the our products, and our new micro-textured fiber is designed to provide an effective clean while also being gentle and durable. We'll be sure to share your thoughts with our team, and please give us a call at (800) 566-7252 if you'd like any further assistance.

Thanks for giving us an update on how things are going with your Oral-B Glide Pro-Health Deep Clean Dental Floss with Cool Mint flavor. Our floss products go through many quality checks, and we try our very best to make sure that each one reaches you in perfect condition. We're so sorry you're not enjoying this product. We'd like to learn more about this purchase, and make sure we share your product details with our Quality Assurance Team to improve future production. Please call us any Monday-Friday, from 9 AM to 6 PM, EST, at 1 (800) 566-7252.

Oral-B is always improving floss materials to ensure we deliver the best products. As a result, we transitioned to a new microtextured floss fiber that powerfully and effectively removes plaque and bacteria from between teeth and areas where a brush can't reach, while sliding 50% more easily in tight spaces. We're sorry to hear you're not a fan of our new Oral-B Deep Clean Floss and experienced discomfort while flossing. Safety is our top priority, and all our products are thoroughly evaluated to ensure they are safe when used as directed. Because you experienced discomfort, we agree it's best to discontinue use of the floss. Your loyalty and satisfaction mean everything to us, and we'd like to learn more about your experience and help further. When you have a moment, please give us a call at 1-800-566-7252, 9 am-6 pm EST, Monday-Friday.

We're sorry to hear that this was your experience. Our Oral-B Glide floss has been thoroughly evaluated to be safe when used as directed, and we do have strict quality checks in place to ensure that it reaches you in the best possible condition. We also put a lot of thought into creating features that we think you'll like, and we recently introduced a new, micro-textured fiber that's designed to slide easily between tight spaces while providing a gentle yet powerful clean. We'll make sure that your comments are passed along, and we do recommend that you discontinue use of this particular product, if you haven't already. It may be helpful to know that our Satin Tape, Satin Floss, Essential Floss, and Superfloss were not involved in this fiber change, so we suggest giving one of these flosses a try. We'd also like to learn more and gather some additional details for our Safety and Quality Teams. When you're able, please give us a call at (800) 566-7252.

Thank you for your review, Kim. We’re sorry to hear that our floss didn’t meet your expectations. We understand that the change in texture may take some time to get used to, and we hope you’ll give the new floss another chance. We appreciate your feedback and will share it with our Quality and Research teams. We'd be happy to assist you further and help you find a floss that meets your oral care needs. Please call us at (800) 566-7252.

Thank you for your years of loyalty and for leaving your review, Lola. We’re sorry to hear that you’re not a fan of our floss. Your safety and satisfaction are very important to us, and we put our products through careful testing to ensure they’re safe when used as directed and perform at their best. We recommend discontinuing use if you experience any discomfort. Please note that the previous Glide floss fiber has been replaced with a new microtextured fiber designed to provide a noticeable cleaning experience while maintaining the comfort and strength you expect from Glide floss. We apologize that this was not your experience with your recent purchase. Your feedback is valuable, and we will share it with our Safety and Quality Team. We'd be happy to assist you further and help you find a floss that meets your oral care needs. Please call us at (800) 566-7252.

Yes, we have changed the material to a new micro-textured fiber. We're sorry to hear about the shredding. While the material is new, it's designed to be durable and shred resistant. What you described isn't something we expect due to the extensive quality testing we do, so we'd love to connect about this and help. Please call us at 800-566-7252.