Pampers Aqua Pure Sensitive Baby Wipes (Select Count)

We're very sorry to hear this, Kristina, and do hope that your baby's symptoms have improved. Please know that a great deal of work goes into the development and testing of all our wipes to ensure they're safe for babies. We have careful and thorough procedures in place to ensure this. We work with parents and partner with leading professionals, including pediatricians, pediatric dermatologists, and safety experts, through every step of the wipes-making process, so we want to assure you that this isn’t something we expect. Still, as fellow parents, we understand that every baby is unique, and a baby’s skin can be especially delicate. There are a lot of different factors that can unfortunately contribute to these kinds of symptoms you've told us about. We'd like to learn more to share this with our teams and help further. When you can, please give us a call at 1-800-726-7377.

Thanks for reaching out and sharing this. We're just as disappointed to learn that a package of Aqua Pure Wipes is not up to standard. We inspect our products regularly to ensure you receive a package of wipes in pristine condition, so this isn't something we'd expect. Hearing from loyal consumers like you helps us improve, and we'll be happy to replace this package for you. For further assistance, call us at 1-800-726-7377.