Pampers Pure Protection Diapers - (Select Size and Count)

We're sorry to hear this, and we're happy to help! We have many quality checks in place to make sure every product reaches you in perfect condition. When you can, please give us a call at 1-800-726-7377 so we can learn more.

We're sorry to hear that happened, and we hope your little girl is feeling better now. Ensuring the safety and comfort of all babies is at the heart of what we do. It’s always sad to hear when a baby is uncomfortable due to diaper rash. While there have been some changes, it’s still the Pampers Pure Protection you know and love, but with product improvements for your baby’s comfort and protection! Pampers Pure Protection is now softer for your baby’s comfort, featuring a new outer cover material that is softer against baby’s skin. Our packaging has been updated to highlight the protection performance of Pampers Pure, with its Up to 100% Leakproof plant-based skin protection. Pampers Pure Protection diapers are still crafted with thoughtfully selected materials, and the liner is enriched with shea butter to help protect baby’s skin. We have strict quality controls in place to ensure that our products always arrive to you in perfect condition, and our diapers are dermatologically tested, hypoallergenic, gentle for your baby’s delicate skin, and should not cause your baby to have diaper rash. Unfortunately, diaper rash is quite common. To learn more about diaper rash, causes, and treatment, please visit our website or talk to your doctor. We'd like to learn more about what happened to share this with our teams and see how we can help further, so please give us a call when you can at 1-800-726-7377.

We appreciate your loyalty and are sorry to hear your baby experienced leaks. While Pampers Pure Diapers are a little different, they should still provide you with the same absorbency and leakage protection you've come to expect. Before any baby uses our products, we conduct a detailed performance assessment, as well as ongoing checks during production, to ensure our highest quality standards are met. Sometimes leaks happen because there isn't enough absorbent material for the baby’s urine output, which could mean the baby is ready for the next size. If your little one is close to the upper end of the weight range of the diaper you're currently using, you may want to try the next size up as there is more absorbent material in the larger sizes. To discuss this further, call us at 1-800-726-7377.

Thanks for sharing your review, Cali. We appreciate your loyalty and are so sorry your little one is now experiencing leaks. Size and fit play a major role in ensuring your little one gets the leak-proof fit they need with Pampers Pure, and while your baby should be within the weight range for the size you are using, this may be a time when your little one is producing more urine than usual. A different style or size may be needed, and we're happy to help with an alternative. Call us at 1-800-726-7377.

We're sorry to hear your order didn't arrive as expected, Annette, and we understand how frustrating that can be. We recommend calling Target customer service when you can at 1-800-440-0680 to get this resolved.

We're so sorry to hear this, and that's not something we'd expect! We have strict controls to check the quality of our products throughout the manufacturing process, and they should reach you in the best possible condition. It's important for us to investigate any products that are reported as not being up to standard, so we'd like to receive the product for further investigation, as well as learn some more details to help with replacing this box. When you can, please give us a call at 1-800-726-7377.

We are very sorry to learn about your little’s recent experience with their Pampers Pure Size 4 diapers. Please know, a lot of work goes into the development and testing of all our diapers that you have experienced and do hope that your baby's symptoms have improved. Because we work with parents and partner with leading professionals including pediatricians, pediatric dermatologists and safety experts through every step of the diaper making process, this isn’t something we expect. However, we do understand that every little is unique, and your daughter’s skin can be especially delicate. Many factors can lead to what you’ve described, and we’re happy to help you further with this purchase. Call us for more help any Monday-Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 726-7377.

We're saddened to hear you didn't receive the right sized diapers for your order, and we're happy to help guide you. Please reach directly out to Target for assistance with getting the correct size. If you have any product related questions for us at Pampers, please call us at 1-800 726-7377 for assistance.