Pampers Pure Protection Diapers - (Select Size and Count)

We're sorry to hear that happened, Mickey, and we hope your little one is feeling better now. Please know that this is still the Pampers Pure Protection you know and love, but with product improvements for your baby’s comfort and protection! Ensuring the safety and comfort of all babies is at the heart of what we do, and it’s always sad to hear when a baby is uncomfortable due to diaper rash. Pampers Pure Protection diapers are crafted with thoughtfully selected materials, and the liner is enriched with shea butter to help protect baby’s skin. Our diapers are dermatologically tested, hypoallergenic, gentle for your baby’s delicate skin, and extensively quality tested to ensure that they arrive to you in perfect condition. We want to assure you that the diaper your baby used is safe and should not cause your baby to have diaper rash. Unfortunately, diaper rash is quite common. To learn more about diaper rash, causes, and treatment, please visit our website or talk to your doctor. We'd like to learn more to share this with our team and see how we can help further, so please give us a call when you can at 1-800-726-7377.

We’re disappointed to hear about your baby’s discomfort, and hope your baby is feeling better. We work with safety experts to ensure our products are safe, but we understand every baby is unique, and their skin can be delicate. There are a lot of different factors that can unfortunately contribute to these kinds of symptoms you have told us about. We understand this is hard on you and your baby. We did make some changes to the diapers by making them softer and incorporating vitamins in them to improve the features. We'd be thankful for the opportunity to learn more about your experience and to help you further. We invite you will find a moment to call us at 1-800-726-7377, so we can assist you with the diapers.

We have made changes to our Pure diapers to make them softer, and vitamin enriched, and we're sorry to hear about your daughter’s discomfort. We're happy to help you with the diapers as we work very hard alongside experts to make sure our diapers are safe, so this is not something we would expect. We do understand this is hard on you and your daughter, and we do want to make it right for you. We'd be happy to learn more about your experience and to help you further. We invite you to find some time to call us at 1-800-726-7377.

Nayla, both you and your little one deserve better. We're very sorry to hear that this is going on. This certainly isn't what we expect with our many quality checks. If you have not done so already, try changing to a size up and they can hold more and may be what you need to avoid these blowouts. We'd love to connect to see if this helps. Please call us at (800) 726-7377.

Pampers Pure diapers are made for the little one who has the most sensitive skin. Every one has a vitamin enriched inner lining, infused with vitamins B5 and E, and all are crafted with soft plant-based fibers. Your little one should be happy and content, when wearing Pure. If your little one isn’t happy in Pure, we’re here to help. Please call us when you have a moment, so we can help you as best we can with this purchase. We're here Mondays through Fridays, from 9 AM to 6 PM, EST. Call us at 1 (800) 726-7377.

We are very sorry to learn about the problems that you have experienced with your recently purchased package of Pampers Pure, and do hope that your baby's symptoms have improved. Please know that a great deal of work goes into the development and testing of all Pampers diapers to ensure they are safe for babies. We have careful and thorough procedures in place to ensure this, and work with parents and partner with leading professionals including pediatricians, pediatric dermatologists and safety experts through every step of the diaper making process, so we want to assure you that this isn’t something we expect. We noticed that your comments regarded size 6 diapers, but your review is on our newborn size Pure. Regarding fit, check that the package you received is the correct size. If not, please call us for additional assistance. We’re available Mondays-Fridays, from 9 AM to 6 PM, EST, at 1 (800) 726-7377.

Thanks for sharing your experience, Samantha. This isn't something we'd expect, as all of our Pampers Pure Diaper sizes come with a Blowout Barrier, except size 0. We'd like to go over some tips with you to try and prevent this in the future. Our diapers are organized by weight, and in most cases, your baby should be within the weight range for the size diaper they are in. Because babies fit our diapers differently, we'll be happy to help you find an alternative size or style that you'll love. For further assistance, contact us at 1-800-726-7377.