Herbal Essences Clarifying Shampoo with Tea Tree

Thank you for reaching out about our Herbal Essences Clarifying Tea Tree Shampoo. We're so sorry to hear that you had some hair loss. We understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. However, we also acknowledge that extensive hair loss can be distressing. There are various factors that can contribute to significant hair loss. If you're experiencing extensive hair loss, we strongly recommend speaking to your doctor who can provide you with personalized guidance and explore potential causes. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. We would like to assist you further. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page so we may do so.

Thank you for getting in touch about our Herbal Essences Clarifying Tea Tree Shampoo. We're sorry to hear that you and your family experienced some waxy residue. All of our products are put through many quality checks so that they reach you in the best of condition. What you've shared has definitely been unexpected and we will be reporting this to our Quality Assurance team. Please give us a call at 1-855-236-3327 or email us through our Contact Us Page so we can better assist you.

We want to thank you for getting in touch about our Herbal Essences Clarifying Tea Tree Shampoo. It's so upsetting to hear that you have experienced some hair loss. That's definitely not the kind of news we want to hear from any of our consumers and we understand how devastating this may be. We appreciate your concern and want to assure you that our hair care products do not cause or speed up hair loss. A great deal of work has gone into the development and testing of all our products to ensure they are safe for use. Additionally, we have extensive quality controls in place and our products are used by millions of people every year. Hair loss is normal and is a continuous process. Hair goes through a natural cycle of growth where each hair grows long, falls out, and is replaced by a new hair. If you are noticing a significant amount of hair loss, we recommend speaking to your doctor. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page so we can better assist you.

Thank you for reaching out about our Herbal Essences Clarifying Tea Tree Shampoo. It's disappointing to hear that your hair became more oily then usual. That's definitely not the experience we want you to have and we'll be reporting this to the rest of our team. To prevent this from happening in the future, be sure that your hair has been thoroughly rinsed. If a shampoo, conditioner, or even a styling product isn't fully rinsed out, it can leave your hair oily. We'd like to gather more information regarding your experience. When you have the time, please give us a call at 1-855-236-3327 or email us through our Contact Us Page.