Black & Decker LBX2540 40V MAX 2.5 Ah Lithium-Ion Battery

My 4 month old dump truck will not charge and not sure what to do about it.

We bought a ride-on toy from Garvee for our kids' birthday, and it's been a total letdown. My husband and I are reasonable people and always try to give the benefit of the doubt, but this experience has been beyond frustrating. The toy stopped working after just one day, and it's been sitting useless ever since. My husband, who worked as a battery tech in college, tested it and is certain the issue is with the wiring in the toy itself, not the battery like Garvee keeps insisting. Their customer service is no help at all. They told us to wait months for a new battery or buy a knock-off one ourselves and reimburse us. We've sent them proof the battery isn't the problem, but they just ignore it. Their responses are slow, and when they do reply, it's the same unhelpful stuff or empty promises to "escalate" the issue. They even had the nerve to offer a 70% refund because it's past some arbitrary return window, which is ridiculous for a product that never worked right and when we brought the issue to their attention immediately, over three months ago. Our kids have been without their birthday present all summer because of this. Honestly, don't buy from Garvee. The toy might be a lemon, but their customer service doesn't care about fixing the problem. Save your money and shop somewhere else.

The battery controlling the right and left turns goes out in less than 10 minutes.

It was great until the gas pedal got stuck. Not sure how to fix it! It's a good product ours did well for a week. Wish it could of lasted longer! My youngest grandson almost reversed right into the river due to the gas pedal being stuck.

After only having the ride on a little while the battery will not charge.

Very disappointed. I now have at least a half dozen of these batteries that no longer hold a charge. Before this, even when new and "fully" charged, only two bars would lit up, and that would switch to one bar after only minutes. Now, none of the batteries will charge at all. When I bought this mower from Black and Decker, I thought I was buying from a reliable American company. I now have my doubts. While the mower still works fine, it is useless without a battery that can hold a charge.

My grandkids love it. Well constructed and went together relatively easy. Yes. I CAN RECOMMEND.

My two little boys love it!

Had this kids 6x6 UTV for 4 months with moderate use and will not work. The back raises as well raised a couple of times. It has a plastic piece that raises it and it snapped when it tried to raise. Absolute garbage!!

it's good so far!!!!

My daughter bought me the 40v weed Wacker for my birthday last summer. I'm 80 so I loved the lighter weight and long lasting charge of the battery. But this Spring I plugged in the battery and it won't charge. I really feel that I should have gotten more than 1/2 a Summer's use. My old B&D 20v weed Wacker is still going strong after 7 years of wear. Guess I'll have to use the old one even though the 40v was way more powerful.

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So awesome how the car is made and the dump truck is great! The music is awesome and holds a battery charge for hours. Thank you for making a 7 year old boy so happy

Really poorly made, the tires skid while my FIVE YEAR OLD drives it, and the gas pedal gets stuck on the "on" position, making it very scary for both me and my five-year-old.

Super safe, and very good off-road. Perfect gift for a ranch toddler.

Grandkids loved it so much

Will be returning due to 20-30 min battery life for two kids riding.

My grandchildren loved. It fit them very well

Very pleased with the Garvey 6x6 electric ride-on truck. Bought i2 of them for my 4 grandboys who are brothers. They love the trucks and have already logged several hours of fun on them. Straight forward assembly, good quality construction and all features work as advertised. Highly recommend

tires are cheap