RoC Retinol Capsules Anti-Aging Night Retinol Face Serum Treatment - 30ct/0.35 fl oz

A: Hello, we’re sorry to hear about this and we’d like to gather some additional information regarding your experience. Please reach out to our customer service team at roc@rocskincare.com for further assistance. We’re available Monday-Friday 9AM - 5PM ET.

A: Hello, don’t be misled by percentages! The % of retinol doesn’t tell you how potent a product is or how well it works. The amount of retinol in OTC products will vary greatly depending on what type of retinol is in the formula. For example, retinol esthers – including retinol palmitate, retinol acetate and retinol propionate, are much weaker forms that must be converted to retinol first to be effective, so the percentages vary a lot. You should look for formulas with Pure Retinol, the most potent form of retinol available. Pure RoC Retinol is the most effective retinoid available without a prescription. We have 35+ patents and every RoC product is proven effective in rigorous clinical testing.

A: Hello, RoC uses the highest standard of pure, stabilized retinol in our products, which are known to be highly effective with clinically proven results. The exact percentage of retinol varies across our line.

A: Hello, RoC products are not formulated with gluten ingredients; however, we do not have external certifications and cannot exclude the products could come into contact during the manufacturing process. If you are gluten sensitive, please consult with your Dermatologist before adding any new products to your skincare routine.

A: Hello, if you're looking for a retinol eye cream we recommend our Line Smoothing Eye Cream!

A: Hello, always talk to your doctor/primary care physician before starting a new skincare routine if you're pregnant or breastfeeding.

A: Hello, we recommend to start using Retinol in your early twenties!

A: Hello! For us to be able to provide the best use-by date of your product, kindly provide us with the LOT code(4-digit number code with 1 or 2 letters found at the bottom of the box or container). This number will tell you the manufacturing date of the product. The shelf life is 3 years after the manufacturing date for best quality, after this timeframe, the product will begin to lose effectiveness and we cannot guarantee the same anti-aging benefits. Please note that once a product has been opened we recommend using it within 12 months. Please reach out to our customer service team at 1-800-762-1964 for further assistance. We’re available Monday-Friday 9 AM - 5 PM ET.

A: Hello! Thank you for your interest with our products. Our eye cream formulation is tested only for the under eye area. The eyelid and upper brow bone area are delicate and thin areas of the eye and the eye cream consistency is not recommended for those areas. To know more about these products, you may visit this link: https://www.rocskincare.com/products/retinol-correxion-line-smoothing-eye-cream Thank you!

A: Hello! We strongly believe that products should not be tested on animals. We don’t conduct animal testing on our products or ingredients or ask others to test on our behalf.