A: It comes with a cover, but my cover began to rip after about a month. Now it is in tatters (after 6 months). I'm shopping for a 24" round top now, as I like this idea better than buying another cover (which will not last in the AZ sun!)
A: There isn’t a lid. There is a protective cover though. I purchased and stained 24” round pieces of wood to set on top as tabletops...and it works great!
A: Yes...it comes with a cover
A: Hi TargetFan – Thanks for viewing our fire pits! This fire column will disperse heat up to 7 feet. This doesn’t come with a cover. It’s up to you if you want to cover it when it’s not in use. Thanks for dropping by. - Anita
A: Hi Marmoo - Thank you for reaching out! Push the knob in and turn to 'High' to ignite, hold for a few seconds and release. Then adjust the flame by turning the knob. For help, please contact our customer service team at firstname.lastname@example.org, via phone or Live Chat which is available M-F 8am-4:30pm PST at 866-771-2663 or www.Bondmfg.com. Have a great day!
A: Make sure you do not have the rectangle thing with the holes covered, top and sides
A: Hi Marmoo - Thank you for reaching out! Push the knob in and turn to 'High' to ignite, hold for a few seconds and release. Then adjust the flame by turning the knob. For help, please contact our vendor customer service team at email@example.com or via phone at 866-771-2663. - Philip
A: Shayshay, Please contact our customer service directly to go through a troubleshooting process with our customer service agents. You may reach us at Happy2Help@Bondmfg.com, or we recommend you try the Live Chat for faster assistance M-F 8am-4:30pm PST at www.Bondmfg.com. Have a great day!
A: Hi Shayshay - We think you'll love this fire pit as it's getting rave reviews! We'd recommend reading a few for some tips and insight on how to make it work well for you. Thanks! - Shelly
A: I am having the same issue. It's a shame that I will have to return it.
A: I used 20 lbs. in the fire column.
A: I used 30 lbs. looks great.
A: Hi KS - What a great way to complete the look of your outdoor seating area. This fire column includes the lava rock. Check out the "guest reviews" you may find other guests' thoughts, and opinions helpful. Happy patio shopping! – Julie
A: It has 50,000 btu output
A: The box actually states the output is 50000 BTU.
A: Hi mynickel - This modern cylindrical fire column will add a sleek look to your outdoor decor. The unit has a 40000 BTU output. - Thanks! - Philip
A: Jessica, This fire column is 50,000 BTUs and uses a 20 lb. propane tank which is stored inside the fire column. If you have further questions feel free to reach out at: Happy2Help@Bondmfg.com. Have a great evening!
A: Hi Jessica - Great Question! This fire column uses a standard 20lb propane tank. We hope you enjoy. - Natasha
A: Hi Stacey – Great question! The heat coverage is 7' radius, it is not intended for cooking. I hope this information helps. Happy shopping! – Keacia
A: Stacey, This fire pit has not been safety tested or rated for food use. The natural lava rocks provided are not dyed and will increase the radiant heat from the propane burner. If you have further questions, please contact us at Happy2Help@Bondmfg.com. Have a great day!
A: Stacey, Yes! This is safe to place on a real wood deck. Here is a little more information: The unit must be used in a very well ventilated area, this means it cannot be used indoors or in an enclosed space. It is perfectly safe to put the unit on a real wooden surface, concrete, a rock surface or stone as long as the surface is flat and leveled. As an added safety precaution, when using this unit on an acceptable surface, you may place a heat resistant mat underneath the unit or most hardware stores will also carry heat resistant tile. The unit must be kept at least 10 feet away from all combustible materials on all sides of the unit and must at least have a 4ft clearance from any surrounding wall or surface. It must also have a minimum clearance of 6 feet above the unit starting at the table top portion of the unit. Please note that placing this under overhanging trees and shrubs is not recommended. If you have further questions, please contact us at Happy2Help@Bondmfg.com. Have a great day!
A: Hi Stacey - Thank you for reaching out! This Fire Column is perfectly safe to put the unit on a real wooden surface, concrete, a rock surface or stone as long as the surface is flat and leveled. We hope it looks great in your outdoor space! - Keacia
A: Laurie, Yes, this fire column has a door panel that removes to access your propane tank inside. (Tank is not included with purchase). If you have further questions, please contact us at Happy2Help@Bondmfg.com or for Live Chat, available M-F 8am-4:30pm PST, at www.Bondmfg.com Have a great day!
A: Hi Laurie – What a great way to enjoy a summer night! This pit has a removable lid so that the propane tank can fit inside. Happy summer! – Keacia
A: Geo, The dimensions are listed as mentioned below-- 23" diameter, 25" High. It is also 33 pounds. If you have any questions, please contact our customer service department directly at Happy2Help@Bondmfg.com or for quicker assistance, try our Live Chat M-F 8am-4:30pm PST. www.Bondmfg.com. Have a marvelous evening!
A: Hi Geo - Thanks for asking! This fire column would certainly add flair to your outdoor decor. It measures 25" H x 23" W x 23" D. We hope this helps! - Douglas