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Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400)

Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400) - 2 of 4Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400) - 3 of 4Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400) - 4 of 4
Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400) - 1 of 4
$99.99 when purchased online
Target Online store #3991

About this item

Highlights

  • Built-in Subwoofer - Go deep and hear more with this soundbar’s all in one, built in subwoofer design. It’s a compact but powerful audio device, right sized for your life.
  • One Remote Control - Keep your finger on the pulse. This do it all remote controls both your Samsung TV and soundbar, helping you streamline your home entertainment setup.
  • Surround Sound Expansion - Invite your friends. This soundbar expands the optimal listening zone emanating sound all around you. Now everyone can hear like they claimed the best spot on the sofa.
  • Bluetooth® TV Connection - Effortless connection. No cable necessary. Hear your TV’s audio through your soundbar with Bluetooth® TV Connection.* *Requires a Bluetooth® compatible TV.
  • Night Mode - Stay up late and enjoy stellar sound even when they’re sleeping. Switch on Night Mode to tamp down the volume and compress the bass.
  • Voice Enhance - Ensure voices cut through the noise. Voice Enhance optimizes the equalizer and amplifies the dialogue on the screen so that voices can be heard more clearly.
  • NFC - Skip the extra steps and get right to the good stuff. Simply set your phone on the soundbar and let Near Field Communication pair the two automatically no manual setup required.

Description

Add a soundbar. Enjoy everything more. From concerts to cooking competitions, for binging movies and streaming music, this sound bar is loaded with clever features that you’ll use every day. The built in subwoofer brings depth without the clutter, and a do it all remote along with Bluetooth® TV Connect allow you to control your TV and soundbar all at once.
Dimensions (Overall): 2.6 Inches (H) x 25.2 Inches (W) x 4.2 Inches (D)
Weight: 4.4 Pounds
Electronics Features: Dolby Digital, DTS
Connection Type: Optical Audio
Wireless Technology: Bluetooth, Near Field Communication
Voice assistant built-in: No Voice Assistant Built-In
Model name: HW-C400/ZA
Number of channels: 1 Speaker Channels
Frequency Response: 150 Hz - 10 kHz
Number of audio inputs: 1
Battery: 2 AAA Alkaline, Required, Included
Warranty: 1 Year Limited Warranty. To obtain a copy of the manufacturer's or supplier's warranty for this item prior to purchasing the item, please call Target Guest Services at 1-800-591-3869
TCIN: 88195805
UPC: 887276728353
Item Number (DPCI): 008-02-8384
Origin: Imported
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov www.p65warnings.ca.gov www.p65warnings.ca.gov
If the item details above aren’t accurate or complete, we want to know about it.

Shipping details

Estimated ship dimensions: 6.1 inches length x 36.5 inches width x 4.7 inches height
Estimated ship weight: 6.2 pounds
This item ships in its manufacturer’s packaging, revealing what’s inside. ·

Return details

This item must be returned to any Target store.
This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
See the return policy for complete information.

Q: Is this soundbar compatible with a Samsung TV model number UN40N5200AFXZA?

submitted by Greg - 1 year ago
  • A: Hi Greg, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer. You could use this soundbar with your UN40N5200AFXZA television model with the supplied Optical cable. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMel - 1 year ago
    Target staff support
  • A: Does it work with a TV that is not Bluetooth compatible?

    submitted byNanaB - 5 months ago
  • A: Hi Greg, You can connect the HW-C400 Soundbar using a Digital Optical Cable, but you will need to purchase this cable as it does not come in the box. ~Samsung Solutions

    submitted bySamsung - 1 year ago
    Brand expert

Q: How long is this soundbar

submitted by Char - 2 months ago
  • A: Hi Char, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400) 64.1 centimeters If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 2 months ago
    Target expert support
  • A: Hello Char, The HW-C400 Soundbar is 25.2 inches long and 4.2 inches wide. ~ Samsung Solutions

    submitted bySamsung - 1 month ago
    Brand expert

Q: Is this bar only compatible with Samsung tvs? I have an LG smart tv

submitted by Channy - 3 months ago
  • A: Hi Channy, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400) This soundbar is compatible with any TV that has an optical audio output. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 3 months ago
    Target expert support
  • A: Hi there Channy! The HW-C450 Soundbar is not brand restricted and features an Optical port as well as Bluetooth connectivity; if your TV supports Bluetooth connectivity or includes an Optical port, you can connect this soundbar to your TV via either of these connections. ~Samsung Solutions

    submitted bySamsung - 3 months ago
    Brand expert

Q: Is this compatible with the Samsung frame tv?

submitted by Frame tv - 4 months ago
  • A: Hi there Frame tv! The HW-C450 Soundbar is not brand restricted and features an Optical port as well as Bluetooth connectivity; if your TV supports Bluetooth connectivity or includes an Optical port, you can connect this soundbar to your TV via either of these connections. ~Samsung Solutions

    submitted bySamsung - 3 months ago
    Brand expert
  • A: Hi Frame tv, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400). Yes, you can connect a soundbar to a Samsung Frame TV using a variety of methods, including HDMI, Bluetooth, optical, or Wi-Fi. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 4 months ago
    Target staff support

Q: I purchased this soundbar and the pamphlet says there is a HDMI port connection on the bottom by the digital audio and power connection however there is not!???? It’s a USB!??????

submitted by Angie - 4 months ago
  • A: Hi Angie, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400). According to the manual, the bottom panel includes a power port, Digital audio in(optical), and USB. However, the manual does not mention HDMI. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 4 months ago
    Target expert support
  • A: Hi there Angie, the Samsung HW-C400 Soundbar features an Optical port as well as Bluetooth connectivity, however, it does not feature HDMI connectivity. If your TV supports Bluetooth connectivity or includes an Optical port, you can connect this soundbar to your TV via either of these connections. ~ Samsung Solutions

    submitted bySamsung - 4 months ago
    Brand expert

Q: Does this sound bar have a security feature. I ask because my neighbors keep connecting to my Vizio sound bar. They keep turning up the volume and scaring everyone!

submitted by Shopping - 5 months ago
  • A: Hello Shopping! The HW-C400 Soundbar doesn't have a security feature or app. For someone else to control the soundbar volume they would need to have a Samsung Soundbar remote or access to the Soundbar itself. Should you have any additional questions please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week, LiveChat on Samsung.com ~ Samsung Solutions

    submitted bySamsung - 5 months ago
    Brand expert
  • A: Hi Shopping, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400). The Samsung 2.0Ch Soundbar with Built-in Woofer does not have security but does have an app, which you can monitor the soundbar. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 5 months ago
    Target staff support

Q: how many watts? i need a loud sound

submitted by jordy - 6 months ago
  • A: Hi jordy, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400) It features 40 watts of power and an integrated woofer for rich sound with clear voices and powerful bass. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 6 months ago
    Target expert support
  • A: Hello Jordy! The HW-C400 Soundbar features 40 Watts of power and a built-in subwoofer, allowing you to go deep and hear more. ~ Samsung Solutions

    submitted bySamsung - 5 months ago
    Brand expert

Q: Can you use this with a JVC Receiver Surround System?

submitted by Lisa - 8 months ago
  • A: Hi Lisa, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400) While this device was designed to be connected directly to the TV's optical audio output, it can be connected to any device that supports optical audio out. To determine if your specific JVC Receiver has this option, we would need the model number. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 8 months ago
    Target expert support
  • A: Hi Lisa. The HW-C400 Soundbar is not brand-restricted and features an Optical port as well as Bluetooth connectivity; if your device supports Bluetooth connectivity or has an optical audio output, you can connect this soundbar to your device via either of these connections. ~Samsung Solutions

    submitted bySamsung - 7 months ago
    Brand expert

Q: When I connect this to my Samsung TV through Bluetooth will I be able to use my TV remote to adjust?

submitted by Pam - 11 months ago
  • A: Hello Pam, Yes, you can use your Samsung TV remote to control the HW-C400 Soundbar. Once the soundbar is connected to your Samsung TV via Bluetooth, you can control key soundbar functions like power, volume, and even sound effects with your TV remote Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for Soundbars). ~ Samsung Solutions

    submitted bySamsung - 10 months ago
    Brand expert
  • A: Hi Pam, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400). While some of the soundbar features cannot be controlled from the TV remote, the volume can be adjusted. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 11 months ago
    Target expert support

Q: Does the box include the audio cable?

submitted by Jim - 1 year ago
  • A: I just bought this today and was suprised when I opened the box to see it did in fact have an optical cable in and I had actually bought one to find out I didn’t need it because there was one in the box.

    submitted byJesstysauce - 8 months ago
  • A: Hi Jim, thanks for reaching out about Samsung 2.0Ch Soundbar with Built-in Woofer - Black. (Optical Audio cable Sold Separately, Not included inside the Box) If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 1 year ago
    Target staff support

Summary of reviews

The Samsung C400 soundbar offers impressive sound quality, making it a great addition to any home entertainment setup. It features multiple connectivity options, including Bluetooth, NFC, and digital cable, enhancing its versatility. The soundbar is praised for its crisp audio and powerful bass, providing an immersive experience for movies, music, and gaming. However, some guests noted issues with the remote design and sound quality at higher volumes.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    4.2 out of 5 stars with 259 reviews
    material quality: 3.78 out of 5
    sound quality: 2.57 out of 5
    value: 2.95 out of 5
    34% would recommend
    49 recommendations

    Poor sound quality.

    3 out of 5 stars
    Nickie - 9 days ago
    originally posted on Samsung US
    Quality is not what was expected for a Samsung product.
    1 reply from Samsung Solutions team - 8 days ago
    Hi Nickie, Thank you for taking a moment to review the Samsung HW-C400 Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
    Did you find this review helpful?

    Really Good all in 1 Sound Bar

    4 out of 5 stars
    klrbee95 - 9 days ago
    originally posted on Samsung US
    Needed better speakers than was in my tv. It had to be afforable aand easy to use. And has surrond sound. So if you a sound bar that doen't take up a lot of room. This is a good pick that works well and sounds great.
    Did you find this review helpful?

    Not Happy

    1 out of 5 stars
    Lars - 9 days ago
    originally posted on Samsung US
    I am not happy with the fact this sound bar is not compatible with Spectrum remotes. I have spent numerous hours numerous times trying to see if this could work. Even conference calls with spectrum and you guys on the line produced 0 results. Our other Samsung sound bar works but not this one. Now I have to have 2 devices around to perform separate functions.
    1 reply from Samsung Solutions team - 9 days ago
    Hello Lars, I’m sorry to hear that you’re dissatisfied with the performance of your HW-C400 Soundbar. If your soundbar is connected to your TV with an optical cable, you can control the volume and mute the soundbar using your Samsung TV's remote. 1) Use the TV remote to navigate to Settings, select Sound, and then select Sound Output on your Samsung TV. 2) Select your Samsung soundbar, and then select Close. Now you can use your TV remote to adjust volume and mute the soundbar. The soundbar should also turn on and off with the TV. Other manufacturers’ remotes may have to be enabled on your soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker. If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
    Did you find this review helpful?

    It's okay

    3 out of 5 stars
    Thumbs down graphic, would not recommend
    Yyj - 18 days ago, Verified purchaser
    Sound quality is mediocre for the small area of space it's in. It says I can select surround sound, but it all sounds the same to me. Really, there's no difference.
    material quality: 3 out of 5
    sound quality: 1 out of 5
    value: 1 out of 5
    Did you find this review helpful?

    Poor sound projection

    3 out of 5 stars
    Thumbs down graphic, would not recommend
    Evie - 18 days ago, Verified purchaser
    The sound quality on my Samsung TV is much better than the quality of this soundbar. I have a large open space and was looking for a better sound projection. It seems best for a small enclosed room. I purchased it yesterday and will be returning it today.
    1 reply from Samsung team - 16 days ago
    Hi Evie, Thank you for taking a moment to review the HW-C400 Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
    material quality: 5 out of 5
    sound quality: 3 out of 5
    value: 3 out of 5
    Did you find this review helpful?

    Excellent sound

    5 out of 5 stars
    Bumper - 22 days ago
    originally posted on Samsung US
    Buying second one. Bought a 23-inch Qled and added the sound bar. Easy setup, Bluetooth works great. ON/Off with the TV. Just bought a 43-inch Qled for master bedroom. Adding the sound bar. Price is very fair and sound quality is much better than just the TV.
    Did you find this review helpful?

    Not worth the hassle

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Annap - 2 months ago, Verified purchaser
    This is terrible to install and does not work with Vizio tv in any meaningful way. Remotes don’t sync and optical cable doesn’t work at all.
    1 reply from Samsung team - 1 month ago
    Hello Annap, I’m sorry to hear that you’re dissatisfied with the performance of your HW-C400 Soundbar. The HW-C400 features two ways to connect to an external device: Digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these two audio connections, you should have no issue connecting the soundbar to your TV. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
    sound quality: 2 out of 5
    value: 1 out of 5
    material quality: 2 out of 5
    Did you find this review helpful?

    Poor sound

    3 out of 5 stars
    Thumbs down graphic, would not recommend
    Cr - 2 months ago, Verified purchaser
    Not too loud, ok for the price
    1 reply from Samsung team - 2 months ago
    Hello Cr, Thank you for taking a moment to review the Samsung HW-C400 Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
    2 guests found this review helpful. Did you?

    Meh

    3 out of 5 stars
    Thumbs down graphic, would not recommend
    EML - 2 months ago, Verified purchaser
    After reading so many reviews I was really excited to get this soundbar especially for the price. Once connecting it to my TV using the Bluetooth feature I felt as if the sound bar was not as loud as it could be. I had it turned up to volume 70 and I still felt like it was not loud enough. I was shocked because so many people have such great things to say about the sound bar. I got a new TV and it does not have an optical cable so I had to get a wireless soundbar and this seemed like the best choice at a cheaper price range. To me it felt like the sound did not project from the speaker and stayed within the speaker. Just a heads up in case you're looking to save a little money on a soundbar I suggest that you spend the money for a good sound bar so that you do get good quality sound.
    1 reply from Samsung team - 2 months ago
    Hi EML, I am sorry to hear that you are not completely satisfied with the overall volume of the HW-C400 Soundbar. If you don't have a surround system, you will probably want to select PCM audio on your TV. You'll get much louder volume that way, and potentially better sound quality. If your Digital Output Audio Format isn't set to PCM, for instance if you have a Dolby option selected, then you will likely notice decreased maximum volume. Dolby options are designed for surround systems (like 3.1.2 or 7.1), whereas PCM provides great sound quality for stereo speakers. On a Samsung TV this can be found at Home > Settings > Sound > Expert Settings. (It can also be found in the Quick Settings.) Check that the soundbar is correctly positioned with the SAMSUNG logo facing up toward the ceiling. We have found that many customers are misplacing the soundbar with the SAMSUNG logo perpendicular to the floor (facing you when seated), with the unit resting on the speakers, resulting in a muffled sound. I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
    Did you find this review helpful?

    Great sound!'

    5 out of 5 stars
    Thumbs up graphic, would recommend
    Nbellock - 2 months ago, Verified purchaser
    Nice and easy to set up. Sounds amazeballs.
    value: 5 out of 5
    material quality: 5 out of 5
    sound quality: 5 out of 5
    Did you find this review helpful?

    This Product has Great Features

    5 out of 5 stars
    NeshTheAlien - 2 months ago
    originally posted on Samsung US
    [This review was collected as part of a promotion.] I mostly use the soundbar for movies and watching TV it had amazing sound quality and for being hiw mall it is it has really good base it's conectativity is outstanding as well I can go from playing music on my phone to the digital audio from the TV with the click of a button it has honestly made my listening experience better
    Did you find this review helpful?

    Great product

    5 out of 5 stars
    Amshopping - 2 months ago
    originally posted on Samsung US
    [This review was collected as part of a promotion.] I use this all the time for watching TV is sounds great better than the standard tv speakers
    Did you find this review helpful?

    The products great clarity

    5 out of 5 stars
    Yellowcrayon - 2 months ago
    originally posted on Samsung US
    [This review was collected as part of a promotion.] I use this sound bar for watching movies in my room. My room is not overly big so sound bounces alot but this sound bar with the surround sound does a perfect job of being able to hear crisp voices in the loud bass booming explosions.
    2 guests found this review helpful. Did you?

    Dosappointed for a Samsung product

    1 out of 5 stars
    Thumbs down graphic, would not recommend
    Mari - 2 months ago, Verified purchaser
    Speakers on my Samsung TV sound better and I was unable to connect via Bluetooth.
    1 reply from Samsung team - 2 months ago
    Hi Mari, Thank you for taking a moment to review the HW-C400 Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
    material quality: 3 out of 5
    value: 1 out of 5
    sound quality: 1 out of 5
    2 guests found this review helpful. Did you?

    Remote works poorly

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    Penny - 3 months ago, Verified purchaser
    I was not able to connect my TV to the sound bar via blue tooth. Not sure if it was my TV or what. I was able to connect my phone quickly but the remote doesn’t work properly. When I would volume down, it would turn it off completely. I tried multiple times and could never get the volume buttons to actually work. I’m returning it.
    1 reply from Samsung team - 2 months ago
    Hello Penny, We appreciate you sharing your feedback regarding connection issues between the HW-C400 Soundbar and TV. If you are connecting wirelessly via Bluetooth, please follow these steps: 1) Press the PAIR button on the remote to enter BT PAIRING mode a. or press the SOURCE button on the top panel and then select BT. “BT” changes to “BT PAIRING” in a few seconds automatically or changes to “BT READY” if there is a connect record. b. When BT READY appears, press and hold the SOURCE button on the top panel of the Soundbar for more than 5 seconds to display BT PAIRING. 2) Select Bluetooth mode on the TV 3) Select “[AV] Samsung Soundbar” from the list on the TV’s screen. An available Soundbar is indicated with “Need Pairing” or “Paired” on the TV’s Bluetooth device list. To connect the TV to the Soundbar, select the message, and then establish a connection. - When the TV is connected, [TV Name] → “BT” appears on the Soundbar’s front display. 4) You can now hear TV sound from the Soundbar. If the device fails to connect - If a previously connected Soundbar listing (e.g. “[AV] Samsung Soundbar”) appears in the list, delete it. - Then repeat steps 1 through 3 Once you have connected your soundbar for the first time, use the “BT READY” mode to reconnect. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
    Did you find this review helpful?

    Incompatible

    2 out of 5 stars
    Thumbs down graphic, would not recommend
    K - 3 months ago, Verified purchaser
    Incompatible with Vizio TV’s. Works well with Samsung TV.
    1 reply from Samsung team - 2 months ago
    Hi K, Thank you for taking a moment to review the HW-C450 Soundbar. It is not brand-restricted and features an Optical port as well as Bluetooth connectivity; if your TV supports Bluetooth connectivity or includes an Optical port, you can connect this soundbar to your TV via either of these connections. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
    value: 5 out of 5
    material quality: 5 out of 5
    sound quality: 3 out of 5
    Did you find this review helpful?

    Decent sound

    5 out of 5 stars
    Unique - 4 months ago
    originally posted on Samsung Canada
    (This review was collected as part of a promotion.) Good sound production not too loud tho but good for a little appartment
    Did you find this review helpful?

    Love this sound bar!

    5 out of 5 stars
    Linghong77372 - 4 months ago
    originally posted on Samsung Canada
    The sound quality is great. Love this sound bar so much.
    1 guest found this review helpful. Did you?

    Rich And Immerseful

    5 out of 5 stars
    Darryl18613 - 4 months ago
    originally posted on Samsung Canada
    I have this setup in my bedroom. It's not my main music system which is in my living room but used as a secondary system for my gaming system and music in my bedroom. It has the standard functions that are on most devices now like the Bluetooth and nfc capability. This allows me to stream my favorite music effortlessly. The 3D surround sound and Dolby audio provide a cohesive audible experience.
    5 guests found this review helpful. Did you?

    Amazing product

    5 out of 5 stars
    Jordyn13781 - 4 months ago
    originally posted on Samsung Canada
    Amazing product great sounds. Highly recommended to everyone
    1 guest found this review helpful. Did you?

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