Samsung 2.0Ch Soundbar with Built-in Woofer - Black (HW-C400)
$99.99
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$229.99 - $899.99
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4.3 out of 5 stars with 1176 ratings
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Guests are saying
The soundbar offers a significant upgrade over standard TV speakers, providing clear and immersive audio for movies, music, and gaming. Many guests appreciate its easy setup and compact design, making it suitable for small spaces. While some have experienced connectivity issues and volume control challenges, the overall sound quality is praised, especially for its price point. This soundbar is a great choice for enhancing your home entertainment experience without taking up much space.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 291 reviews
material quality: 3.67 out of 5
sound quality: 2.59 out of 5
value: 2.93 out of 5
36% would recommend
52 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
24 August, 2025Verified purchase
Dont reccommend.
Horrible. I’ve had this for a year. Stopped working. Warranty ended a month ago. (What a coincidence) Customer service did all they could. I spoke with them for over an hour trouble shooting. Was going to be charged a lot for a technician to diagnose the problem.
1 reply from Samsung team - 6 months ago
Hi Target Customer, We appreciate your feedback regarding the issues you are experiencing with your HW-C400 Soundbar. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
3 out of 5 stars
8 July, 2025
originally posted on Samsung Canada
Not compatible with subwoofer
Bought believing it would be comparable with my Samsung subwoofer. The Sub was connected to my previous soundbar that stopped working out of nowhere. The HW-C400 does it appear to be comparable with the subwoofer and that’s very upsetting!
1 reply from Samsung Support Team team - 7 months ago
Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 May, 2025Verified purchase
Mediocre Sound Quality
Could be ok if you're not picky. Frankly, playing music on your Alexa sounds better.
1 reply from Samsung team - 9 months ago
Hi jd, Thank you for taking a few moments to review the HW-C400 Samsung Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
1 out of 5 stars
9 May, 2025
originally posted on Samsung Canada
connectivity issues
can't connect via cable, I tried optical, USB, my PC does not detect the soundbar. I can use it with bluetooth, but that doesn't work for my use case
1 reply from Samsung Support Team team - 8 months ago
Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.
4 out of 5 stars
Thumbs up graphic, would recommend
7 May, 2025Verified purchase
Samsung sound bar
Came with optical cable. Easy to connect. Sound quality is good, better than my TV can’t beat the price.
3 out of 5 stars
Thumbs up graphic, would recommend
25 April, 2025Verified purchase
Good sound bad control
The speaker works pretty well except for the control. Changed the batteries twice and it works sporadically.
1 reply from Samsung team - 10 months ago
Hello Pinkmnm305, Thank you for taking a few moments to review the Samsung HW-C400 Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
4 out of 5 stars
26 March, 2025
originally posted on Samsung US
Great monitor soundbar
I use the soundbar for my smart monitor it sound a lot better that the monitor speakers, and a lot better than my MacBook speakers. Setup was a breeze,
4 out of 5 stars
6 March, 2025
originally posted on Samsung US
80 Percent Okay.
Well, it's okay. I wasn't stunned by the performance of this sound bar. It's the first one I've ever bought so, not exactly sure of what I was getting to start with. One thing I can say is that it tends to cut out on me from time to time, leaving me with NO audio whatsoever. Then I spend 20 - 30 minutes trying to figure out why no audio (from either the TV OR the sound bar). Eventually, somehow, I get the audio back. It works. When it works. It's not terrible. I use it over the TV speakers ALL the time because still, to this day, TV manufacturers won't put decent speakers IN the TV. If I bought another one, I'd probably move up and buy a better model. But the bottom line is, most of the time it works, and it IS better than the TV speakers alone.
5 out of 5 stars
5 March, 2025
originally posted on Samsung US
Soundbar
I bought this item to replace an old soundbar. The product lived up to everything I could have wanted in a soundbar. The sound is great when connected to my V.
5 out of 5 stars
4 March, 2025
originally posted on Samsung US
Small but powerful
This little thing gives a massive volume for your bucks. Very easy to set up. The shipment was very quick. Highly recommend!
5 out of 5 stars
20 February, 2025
originally posted on Samsung US
Excellent
I bought this one month ago and the way sounds is incredible I love it's
5 out of 5 stars
20 February, 2025
originally posted on Samsung US
great improvement over TV sound
Bought one of these a few months ago for tv in the spare bedroom sounded great for money and then bought another for our new 43 QLD in the master bedroom. Love it.
5 out of 5 stars
20 February, 2025
originally posted on Samsung US
Awesome Sound Quality
I'm glad that I purchased this sound bar when it was an excellent price on sale. The sound quality is amazing, and I love that it isn't bulky or huge and fits perfectly under my TV so it's not in the way.
5 out of 5 stars
20 February, 2025
originally posted on Samsung US
Small but amazing
Have been using almost every day and simply amazing how much better we appreciate the great sound
3 out of 5 stars
5 February, 2025
originally posted on Samsung US
Poor sound quality.
Quality is not what was expected for a Samsung product.
1 reply from Samsung Solutions team - 1 year ago
Hi Nickie, Thank you for taking a moment to review the Samsung HW-C400 Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
4 out of 5 stars
5 February, 2025
originally posted on Samsung US
Really Good all in 1 Sound Bar
Needed better speakers than was in my tv. It had to be afforable aand easy to use. And has surrond sound. So if you a sound bar that doen't take up a lot of room. This is a good pick that works well and sounds great.
1 out of 5 stars
5 February, 2025
originally posted on Samsung US
Not Happy
I am not happy with the fact this sound bar is not compatible with Spectrum remotes. I have spent numerous hours numerous times trying to see if this could work. Even conference calls with spectrum and you guys on the line produced 0 results. Our other Samsung sound bar works but not this one. Now I have to have 2 devices around to perform separate functions.
1 reply from Samsung Solutions team - 1 year ago
Hello Lars, I’m sorry to hear that you’re dissatisfied with the performance of your HW-C400 Soundbar. If your soundbar is connected to your TV with an optical cable, you can control the volume and mute the soundbar using your Samsung TV's remote. 1) Use the TV remote to navigate to Settings, select Sound, and then select Sound Output on your Samsung TV. 2) Select your Samsung soundbar, and then select Close. Now you can use your TV remote to adjust volume and mute the soundbar. The soundbar should also turn on and off with the TV. Other manufacturers’ remotes may have to be enabled on your soundbar. First, turn Off the Soundbar. Once powered off, push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Please also make sure your speaker settings on the TV are set to External Speaker. If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
3 out of 5 stars
Thumbs down graphic, would not recommend
27 January, 2025Verified purchase
It's okay
Sound quality is mediocre for the small area of space it's in. It says I can select surround sound, but it all sounds the same to me. Really, there's no difference.
1 reply from Samsung team - 1 year ago
Hello Yyj, Thank you for taking a moment to review the Samsung HW-C400 Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
3 out of 5 stars
Thumbs down graphic, would not recommend
27 January, 2025Verified purchase
Poor sound projection
The sound quality on my Samsung TV is much better than the quality of this soundbar. I have a large open space and was looking for a better sound projection. It seems best for a small enclosed room. I purchased it yesterday and will be returning it today.
1 reply from Samsung team - 1 year ago
Hi Evie, Thank you for taking a moment to review the HW-C400 Soundbar. You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote and then selecting the desired sound effect by choosing SURROUND SOUND or STANDARD. By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”. Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
5 out of 5 stars
23 January, 2025
originally posted on Samsung US
Excellent sound
Buying second one. Bought a 23-inch Qled and added the sound bar. Easy setup, Bluetooth works great. ON/Off with the TV. Just bought a 43-inch Qled for master bedroom. Adding the sound bar. Price is very fair and sound quality is much better than just the TV.