Secret Clinical Strength Antiperspirant & Deodorant Clear Gel - Completely Clean - 1.6oz

Thank you for getting in touch about our Secret Clinical Completely Clean Clear Gel Antiperspirant Deodorant. It disappoints us to hear that you didn't get the odor protection that you were looking for and that the product's scent didn't meet your expectations. We understand how this may have been frustrating and it's definitely not the kind of experience we want for any of our consumers. It may help to know that factors such as your body chemistry, stress, and activity levels can all have an affect on the product's performance. It may also take up tp two weeks for the product to start working effectively, especially when transitioning from a traditional antiperspirant. To maximize its effectiveness, be sure to apply the product to dry, clean underarms every morning and consider reapplying as necessary during the first few weeks. We'd like to assist you further. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us page.

Thank you for reaching out about our Secret Clinical Clear Gel Completely Clean Antiperspirant Deodorant. We value your loyalty to our products and are so glad that you enjoy our solid formula. However, we are deeply sorry about your more recent experience with our Clear Gel formula. We understand how frustrating this can be and it's definitely not the kind of experience we expect any of our consumers to have. So we can be sure that your comments get the attention they deserve, we'd like to collect some additional information. You can be sure that every detail shared will be reported to our Health and Safety Team and the rest of our Secret Team. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We do ask that if you have not already done so, please discontinue from using the product. As you may know, the level of protection may vary depending on your body chemistry. Changes in diet, activity levels, and stress may all affect the performance of the product. If you're willing to try another Clear Gel product, we recommend applying the product at night so that it can start working before your sweating increases once you become active for the day. The perspiration plugs set during the night while your sweating mechanism is slower and protects you the whole next day, even if you bathe or shower the next morning. Please give us a call at (800) 964-1947 or email us through our Contact Us Page so we can better assist you.

Thank you for taking the time to share your experience with your last Secret Clinical Completely Clean Clear Gel purchase. We're sorry to read that your antiperspirant didn't seem to be full, and it may help to know that we fill our canisters by weight, not volume, to ensure you receive the exact amount we advertise on the package, so it is unusual for a product to leave our plant half empty. With that said, we do leave a bit of empty space in each canister so that the product does not spill out while it's moving through the production line. We'd love to assist you further, so feel free to give us a call at (800) 964-1947, or send us an email from our website's Contact Us page.

Thank you for getting in touch about our Secret Clinical Strength Antiperspirant Completely Clean Deodorant. We're sorry to hear that the product you received was only half full. We have strict quality controls in place, so it's unusual for a package to leave our plant without the proper amount of product in it. We fill our canisters by weight, not volume, to ensure you receive the exact amount we advertise on the package. With that said, we do leave a bit of empty space in each canister so that the product does not spill out while it's moving through the production line. What you've shared isn't something we would expect and we'd love to assist you further. When you find the time, please give us a call at (800) 964-1947 or email us through our Contact Us Page so we may do so.

Thank you for sharing feedback on our Secret Clinical Strength Completely Clean Clear Gel Antiperspirant Deodorant. We're disappointed to hear that you didn't get the odor protection that you were looking for and that your were left smelling sour. This is not the experience we want you to have and we appreciate your bringing it to our attention. Please be assured that we are sharing this report with the rest of our team. As you may know, the level of odor protection depends on your body chemistry. In addition, changes in diet, stress, and activity level may all affect the performance of the product. In our testing, we've found that for many people, it can take up to two weeks for Secret Clinical Strength to start working well for them. To increase the effectiveness of the product try applying it every morning to dry, clean underarms. If you shower in the evening, apply it after you shower as well. Also, apply 2-3 swipes under each arm and ensure that the deodorant has applied evenly. We'd like to assist you further so please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for sharing your experience with our Secret Clinical Strength Completely Clean Clear Gel Antiperspirant Deodorant. We're disappointed to hear that you didn't get the perspiration protection that you were looking for, that you disliked the product's fragrance, and that you didn't think there was enough product provided. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate you for taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. As you may know, antiperspirants protect against both sweat and odor. The level of this protection provided depends on your body chemistry. Changes in your diet, activity levels, or stress may all affect the product's performance. Also, it may take your body up to two weeks to adjust to a new product before you get the fullest protection against wetness. We recommend applying the product twice a day, once in the morning, and once before bed. Also be sure to apply the product before you exercise. We'd like to gather more information so please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for sharing your experience with our Secret Clinical Strength Completely Clean Invisible Solid Antiperspirant Deodorant. We are deeply sorry to hear that you experienced a burn on your armpits which eventually started itching and turning red. That's really not the kind of experience we want you to have when using our product and we understand how frustrating it can be. To make sure your comments get the attention they deserve, we'd like to gather more information about your experience. You can be assured that your comments will be shared with our Health & Safety Team and with the rest of our Secret Team. We thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. We do ask that you save any remaining unused product and packaging for 2 weeks in case we need more information. We'd appreciate it if you please contacted us at (800) 964-1947 or emailed us through our contact us page so that we can further assist you.