Secret Clinical Strength Clear Gel Antiperspirant and Deodorant for Women - Completely Clean - 2.6oz

Thank you for your review on our Clinical Clear Gel Antiperspirant. We're sorry you're disappointed with the amount of product visible after twisting, and are happy to reassure you with some information on why it's packaged this way. We have strict quality controls in place, so it's unusual for a package to leave our plant without the proper amount of product in it. Our canisters are filled by weight instead of volume, to ensure you receive the exact amount we advertise on the package. We use electronic scanners and measuring devices to monitor weight to make sure each canister has enough product. Please be assured the amount of product that you're able to use is equal to the net weight listed on the label. The space you see after twisting is there so that the product doesn't spill out while it's moving through the production line. This is true for all of our clear gels and soft solids. Hopefully this information helps you continue to use our products with confidence, and we'll be sure to share your feedback on this with the rest of our Secret Team. If there's anything more we can do to further assist you, please call us at 1-800-964-1947. If you'd prefer emailing instead, please visit the Contact Us page available on our website.

We appreciate you for getting in touch about our Secret Clinical Strength Clear Gel Completely Clean Antiperspirant Deodorant. It disappoints us to hear that the product you received was half full. We have strict quality controls in place, so it's unusual for a package to leave our plant without the proper amount of product in it. We fill our canisters by weight, not volume, to ensure you receive the exact amount we advertise on the package. With that said, we do leave a bit of empty space in each canister so that the product does not spill out while it's moving through the production line. We'd be happy to assist you further so please give us a call at (800) 964-1947 or email us through our Contact Us Page.

Thank you for getting in touch about our Secret Clinical Strength Clear Gel Completely Clean Antiperspirant Deodorant. It disappoints us greatly to hear that you didn't get the sweat protection that you needed. We understand that this can be very frustrating and we'll make sure to share your comment with the rest of our team. We value your loyalty to our products and if you're willing to give it another chance, we recommend applying the product at night so that it can start working before your sweating increases once you become active for the day. The perspiration plugs set during the night while your sweating mechanism is slower and protects you the whole next day, even if you bathe or shower the next morning. You may already know this but the level of protection also depends on your body chemistry and can be affected by diet, activity level, or stress. We'd like to gather more information about your experience. When you have the time, please give us a call at (800) 964-1947 or email us through our Contact Us Page.