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About this item

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Guests are saying

This coconut oil product has garnered mixed feedback from guests, with many praising its versatility and effectiveness as a moisturizer for skin and hair. Guests appreciate its ability to hydrate and soften, especially after showers. However, some have expressed disappointment over changes in packaging size and product quality, noting issues with smell and texture. Overall, it remains a popular choice for those seeking a natural moisturizer.
    Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
    4.4 out of 5 stars with 242 reviews
    effectiveness: 3.98 out of 5
    quality: 3.93 out of 5
    value: 3.15 out of 5
    71% would recommend
    53 recommendations
    4 out of 5 stars
    Thumbs up graphic, would recommend
    30 November, 2025Verified purchase

    (no review title)

    Good coconut oil, little goes a long way
    Kendall
    effectiveness: 4 out of 5
    quality: 4 out of 5
    value: 3 out of 5
    1 guest found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    27 November, 2025Verified purchase

    Ewww

    Smells bad! Not coconut oil
    1 reply from SheaMoisture team - 11 days ago
    Hi, thank you for sharing your honest feedback. We’re sorry the scent didn’t meet your expectations and understand how important fragrance is for your experience. We’re committed to delivering high quality experiences, and your input is valuable to us. Rest assured, your comments have been forwarded to our product and quality teams for further review.
    A
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    Did you find this review helpful?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    23 November, 2025Verified purchase

    Love it, great quality

    I use this all winter long. I get bad cracks on my fingers. This and cocoa butter are my go to’s for dry skin in the winter.
    JJ
    effectiveness: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs up graphic, would recommend
    10 October, 2025

    SMALLER AGAIN

    I know its a very small difference, but they did it again. It was 10.5 ounces and now it's 10.1 ounces. STOP MAKING IT SMALLER.
    1 reply from SheaMoisture team - 2 months ago
    Hi there, thank you for sharing your feedback. We truly understand how even small changes can feel frustrating, especially when you’ve come to rely on a product’s consistency. We appreciate your attention to detail and your loyalty, and we’re sorry this change has caused disappointment. We’re committed to delivering high quality experiences, and your input is valuable to us. Rest assured, your comments have been forwarded to our product and quality teams for further review.
    Online only
    effectiveness: 5 out of 5
    quality: 5 out of 5
    value: 1 out of 5
    7 guests found this review helpful. Did you?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    10 August, 2025Verified purchase

    Coconut oil

    I use this for my hair as a hair mask and it has definitely made my hair softer.
    Andreina
    effectiveness: 4 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    Did you find this review helpful?
    2 out of 5 stars
    Thumbs down graphic, would not recommend
    9 August, 2025Verified purchase

    Messy

    No matter how careful I am, the outside of the tub is just always covered in oil. I feel like it's a flaw in the design of the container. Because how can just taking the lid off and putting the lid back on cause the product to leak so much that the outside of it to get so oily? This alone makes me never want to use it ever again.
    1 reply from SheaMoisture team - 4 months ago
    We’re sorry to hear this, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Please email support@sheamoisture.com with the ref id: 52091854.
    Sam
    effectiveness: 2 out of 5
    quality: 2 out of 5
    value: 2 out of 5
    Did you find this review helpful?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    26 May, 2025

    Smells like vomit.

    This oil smells like vomit. I don’t understand why!
    1 reply from SheaMoisture team - 7 months ago
    Hi there, thanks for taking the time to share your thoughts. We're sorry to hear the scent of our Extra Virgin Coconut Oil wasn't for you, and we'll be sure to share your feedback with the rest of our team!
    lehcar
    effectiveness: 2 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    28 March, 2025Verified purchase

    Vomit smell

    I really wanted to love this but it smelled like vomit! It was so bad I had to throw it out.
    1 reply from SheaMoisture team - 8 months ago
    We appreciate the time you took to share your comments, and we're sorry you didn't enjoy the scent of our 100% Extra Virgin Coconut Oil.
    First time mom
    effectiveness: 2 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    18 March, 2025Verified purchase

    Does not smell like coconut at all

    I opened it as soon as it arrived, could not wait to try it out. The smell turned my stomach. It smells like 200 year old parmesan cheese. There is no way I will put this on my skin or hair. If this is 100% coconut oil, it should smell like pure coconut. I missed the review stating that it smelled like blue cheese. They are absolutely right.
    1 reply from SheaMoisture team - 9 months ago
    Hi there, thanks for taking the time to share your thoughts. We're sorry to hear this scent wasn't for you, and we'll be sure to share your feedback with the rest of our team!
    TScott
    6 guests found this review helpful. Did you?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    3 March, 2025Verified purchase

    Coconut oil

    Very good price…and does wonders for your skin!
    Bonn
    effectiveness: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    1 guest found this review helpful. Did you?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    13 February, 2025Verified purchase

    Good for dandruff!!

    I have tried expensive products to try to get rid of dandruff and nothing seemed to cut it. I decided to try this since I already hear great things about it and it worked wonders!!! I massaged my scalp and used a fine brush to get the product on my scalp. I left the product on me for most of the day (you might want to do this at home because the scent is strong). When i washed it off there was no more dandruff! It’s been a week since I last applied and my hair looks so shiny and healthy!!! LOVE LOVE LOVE
    Vee
    effectiveness: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    15 November, 2024Verified purchase

    something has changed

    i have been using this for years but this last tub smelled rancid.
    1 reply from SheaMoisture team - 1 year ago
    Thank you for sharing your feedback with us! We’re sorry to hear this, the quality of our products is important to us. We’d like to gather more details about the product and your experience. Please email support@sheamoisture.com with the ref id: 49265882.
    yuk
    6 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    28 October, 2024

    Ounces changed to less?

    Literally bought the Shea moisture 100% extra-virgin coconut oil maybe like a month ago at target, the jar was bigger and it’s 14.5 ounces. I ran out of it. so I went back to target to buy a NEW one and it definitely looks smaller. I looked at the ounces and it’s 10.5 ounces. It cost more now, but it looks like they took coconut ounces of the jar. It will make sense more, if it’s the same ounces of coconut, and then raise the price of it…. So now get less pay more? Also, the smell and texture was different🙃
    1 reply from SheaMoisture team - 1 year ago
    Thank you for reaching out. Unilever has always taken great pride in offering the highest quality products at reasonable and fair prices. We're always on a journey to improve our products, and while we actively try to manage costs, at times, we have to make adjustments. We appreciate your feedback, and will be sure it share it with our team.
    Shea moisture
    value: 1 out of 5
    effectiveness: 1 out of 5
    quality: 1 out of 5
    7 guests found this review helpful. Did you?
    5 out of 5 stars
    29 August, 2024
    originally posted on influenster.com
    Image

    Beautiful glow!

    Love you this coconut oil all over. It works really good as a first cleanse to remove makeup. Also like using it after getting out of the shower. It melts super easy and absorbs into the skin.
    anydaybeauty_8143
    3 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    24 July, 2024Verified purchase

    Smelled terrible

    I waited a week or so before using this. When I opened it I immediately applied it to my skin after a shower and noticed a funky smell. When I realized it was the oil I had to rewash my hands and the places I’d applied it. I also had to wipe down my vanity that it has been sitting on. I wish I had thought to return it and get a refund, but sadly I just immediately double bagged it and threw it in the trash. Maybe it had been sitting on the shelf too long. Either way, I won’t buy it again.
    1 reply from SheaMoisture team - 1 year ago
    We're disappointed to hear that our 100% Extra Virgin Coconut Oil didn't meet your expectations. Please connect with our Consumer Services team at support@sheamoisture.com with your contact details and the ref ID: 48184237 so we can better understand your experience and work to improve.
    Tay D
    quality: 1 out of 5
    value: 1 out of 5
    effectiveness: 1 out of 5
    5 guests found this review helpful. Did you?
    5 out of 5 stars
    Thumbs up graphic, would recommend
    19 June, 2024Verified purchase

    Works great

    This moisturizer is great. Used it on my arms and legs after getting too much sun and it kept my skin from drying out and peeling
    Darls
    quality: 5 out of 5
    effectiveness: 5 out of 5
    3 guests found this review helpful. Did you?
    4 out of 5 stars
    27 May, 2024

    Love this!

    I use it for my daughter and it works wonders on her hair and skin this product has lasted MONTHS!!
    best boots ever
    effectiveness: 5 out of 5
    quality: 5 out of 5
    value: 5 out of 5
    2 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    21 April, 2024Verified purchase

    If you want to smell terrible....

    Smells like blue cheese Might has well get unrefined coconut oil so you at least smell good
    1 reply from SheaMoisture team - 2 years ago
    We're sorry to hear that our 100% Extra Virgin Coconut Oil Head to Toe Nourishing Hydration didn't meet your fragrance expectations. Your feedback is valuable to us and we'll make sure to pass it on to our team.
    kristen
    effectiveness: 1 out of 5
    quality: 1 out of 5
    value: 1 out of 5
    5 guests found this review helpful. Did you?
    4 out of 5 stars
    Thumbs up graphic, would recommend
    16 April, 2024

    Wonderful product

    I even use this product in my hot tea since it 100% coconut oil...on this site someone asked if it was edible you said no but the outside of container reads 100% so I have been using it internally and no issues....sofar
    3 guests found this review helpful. Did you?
    1 out of 5 stars
    Thumbs down graphic, would not recommend
    6 March, 2024Verified purchase

    Returned it

    Texture was grainy and did not smell like coconut, smelled like plastic
    1 reply from SheaMoisture team - 2 years ago
    We appreciate the time you took to share your comments, and we're sorry you didn't enjoy the scent of our 100% Extra Virgin Coconut Oil . We'll be sure to share it with our team.
    wenlsy
    4 guests found this review helpful. Did you?

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