Shokz OpenRun Bluetooth Wireless Headphones - Black: Open-Ear, Built-In Microphone, Water-Resistant

A: Hi there- Shokz here! Someone sitting immediately next to you on a plane might be able to hear faint audio from Shokz OpenRun headphones, but generally, only if the volume is high (over 75%) or if the cabin is very quiet. However, at moderate volume levels—which is typical for most users—the sound leakage is minimal, and others likely will not hear your music or calls. Please reach out if you have any other questions. Thank you!

A: Hello- Shokz here! Yes, Shokz OpenRun headphones are fully compatible with Windows 11 laptops via Bluetooth, allowing for seamless connection and audio. If the primary use will be on a computer, we highly recommend considering our OpenComm models for the best experience with a PC. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

A: Hello-Shokz here! The OpenRun headphones are sweat-resistant (IP55), handling sweat and light rain, but not fully waterproof, meaning they're great for intense workouts but shouldn't be submerged or used for swimming. Please reach out to our Customer Happiness Team if you have any questions. Thank you.

A: Hi Pam- Shokz here! We're sorry to hear this has been your experience. You should be able to answer phone calls by pressing the multifunction button on the headband. If this is not functioning properly, all Shokz come with a two-year warranty, please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!

A: Hello- Shokz here! While it is possible to wear the OpenRun while sleeping, some find the headband difficult to lay back with. Our OpenFit models may be a more comfortable fit for sleeping since they have no headband. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

A: Hi there- Shokz here! The OpenRun model purchased comes with the magnetic induction charger. We kindly ask that you reach out to Target Customer Service directly to see if they are able to assist with exchanging or returning these for the USB-C version. We sincerely apologize for any inconvenience this may be causing you. Thank you.

A: I just bought mine thinking it was USB-C and it’s not! Magnetic connector. Getting ready to return it. I dont want to have to carry around another charger.

A: Hi Daniel- Shokz here! Yes, you can answer, reject, and end calls directly with the Shokz OpenRun headphones without touching your phone. The headphones feature a built-in microphone and a multi-function button on the left transducer that allows for complete hands-free call management, including voice commands. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

A: They use skull vibrations to play the sound straight to your skull.

A: Hi X, thanks for reaching out about Shokz OpenRun Bluetooth Wireless Headphones They wrap around the ear and direct the sound toward the ear canal. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi there- Shokz here! Bone conduction technology transmits sound vibrations directly through your cheekbones and skull to your cochlea (inner ear), completely bypassing your ear canal and eardrum. Our headphones are not hearing devices; however we do have customers who use them to assist with hearing, usually by pairing the headphones to their phone and accessing a hearing aid app like Petralex. These apps use the mic on the phone to pick up surrounding sound and transmit it through the headphones. Please reach out to our Customer Happiness Team if you have any other questions. Thank you!

A: Hello- Shokz here! The Shokz OpenRun are not noise cancelling. They use an open-ear, bone conduction design that leaves your ears completely uncovered so you can hear your environment. The Shokz OpenFit Pro feature active noise reduction, making them Shokz's first open-ear earbuds to include this technology! Please reach out to our Customer Happiness Team if you have any other questions. Thank you!