Sony WHCH520/W Bluetooth Wireless Headphones with Microphone - White
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ColorWhite
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Guests are saying
These headphones have garnered positive feedback for their impressive sound quality, comfort, and effective noise cancellation features. Guests appreciate the long battery life and the ability to connect to multiple devices seamlessly. While some have experienced minor issues with durability and fit, the overall consensus is that these headphones provide excellent value for both casual and serious listeners. They are particularly favored for use during workouts and travel, making them a versatile choice.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1312 reviews
63% would recommend
163 recommendations
5 out of 5 stars
15 February, 2026
originally posted on sony.com
Perfect - just what I wanted
Really comfortable to wear. I spent ages making a decision but I'm really pleased.
5 out of 5 stars
14 February, 2026
originally posted on sony.com
100% worth it
Bought this quite spontaneously and it’s absolutely incredible. Delivers all around in sound quality comfort and ease of use. It could be improved in terms of portability. Folding up would be a nice touch.
5 out of 5 stars
14 February, 2026
originally posted on sony.com
Great quality and good price
Good sound quality, worth the money and I like being able to connect to more then one device at a time.
5 out of 5 stars
13 February, 2026
originally posted on sony.com
Headphones
Excellent sound system and ideal for moving to one direction to another to follow my music.
5 out of 5 stars
Thumbs up graphic, would recommend
12 February, 2026Verified purchase
(no review title)
I really love this headphones!!
5 out of 5 stars
12 February, 2026
originally posted on sony.com
Great headphones at a good price
I bought these headphones at Heathrow to take away with me to listen to music and YouTube without disturbing my fellow travelers. They were relatively easy to set up. Comfortable to wear and I'm really pleased with them.
4 out of 5 stars
11 February, 2026
originally posted on sony.com
Good
I bought it recently so far so good . No problem yet
1 reply from Sony support team team - 5 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH520. We hope you continue to enjoy it for years to come! If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
10 February, 2026
originally posted on sony.com
Head phones not to disturb wife.
If my wife is watching television I can watch football on my iPad with full commentary without disturbing her. Listened to music. Clarity very good.
5 out of 5 stars
8 February, 2026Verified purchase
(no review title)
Works very well this far , no complaints
4 out of 5 stars
7 February, 2026
originally posted on sony.com
Cheap & Cheerful.
Bought these headphones as a budget replacement for some others while I awaited replacement parts, pleasantly surprised with the audio quality and battery life as well as the on ear comfort. The buttons are a bit fiddly to use while on your head which is about the only downside to the product but for the price I can't really complain.
1 reply from Sony UK team - 9 days ago
Hi, Thank you for your feedback. We're happy to hear that you're enjoying your WH-CH520 and happy with the quality we always aim to deliver! Yet, we are sorry to hear that you're facing difficulties using the control buttons on the headset. You can control the headset using the Sony Sound Connect app instead. Additionally, you can learn more about what you can do with the app at this link: https://cutt.ly/Stnw3l9k Furthermore, if any further assistance is needed, feel free to contact us using this link: https://cutt.ly/heoRCkdW (Copy and paste the links in your browser). Menna @Sony Support UK
4 out of 5 stars
5 February, 2026
originally posted on sony.com
Good sounds for the price
I bought this to replace my lost headset (WH 1000) and the sound quality is almost as good for a fraction of the price. A little bit lacking in the high notes and the sound stage is a bit brighter than I was used to but a great product. The microphone picks up my voice fine on conference calls and I have not had cut out issues that I have with the temporary JBL replacement that I was using.
1 reply from Sony support team team - 11 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying your WH-CH520. Yet, we're sorry to hear that the high frequency performance didn't meet your expectations. This is not the experience we aim to provide, as we continuously strive to deliver the best possible quality. To improve the high frequency notes, enable the DSEE function and turn on the equalizer using the Sony | Sound Connect app: https://cutt.ly/ftfI5gdy If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
4 out of 5 stars
5 February, 2026
originally posted on sony.com
Excellent battery
Battery life is really last long the sound though is not that powerful but you can listen to music almost all day long without having to recharge
1 reply from Sony support team team - 11 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying the WH-CH520's battery life. Yet, we're sorry to hear that the sound quality didn't meet your expectations. This is not the experience we aim to provide, as we continuously strive to deliver the best possible quality. You can enhance the bass and overall power of your headphones by customising the Equaliser using the Sony | Sound Connect app: https://cutt.ly/ftfI5gdy If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
5 out of 5 stars
3 February, 2026
originally posted on sony.com
Awesome headphones
Love these headphones good audio quality and recommend it to everyone
5 out of 5 stars
3 February, 2026
originally posted on sony.com
Good
Happy with the service and the product , I will recommend to anyone
5 out of 5 stars
1 February, 2026
originally posted on sony.com
Great headphones
Amazing sound helps me relax and feel safe when out.
5 out of 5 stars
31 January, 2026
originally posted on sony.com
First over ear headphones
Only purchased today, great sound, easy set up and feel good fit.
4 out of 5 stars
30 January, 2026
originally posted on sony.com
Headphones
Easy to use has a good sound am very pleased with it
1 reply from Sony support team team - 17 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying your WH-CH520. We hope you continue to enjoy it for years to come! If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
4 out of 5 stars
29 January, 2026
originally posted on sony.com
Always sony
Great sound nice and light weight only thing i widh they did is be able to fold the ear peice in and not just be flat
1 reply from Sony support team team - 18 days ago
Hi, Thank you for your feedback. We’re happy to hear that you're enjoying the sound quality of your WH-CH520. Yet, we're sorry to hear that the design of the earcups didn't meet your expectations; this is not the norm, as we strive to deliver the best quality possible. We appreciate your feedback; hearing from our customers helps us continuously improve our products to align with your preferences. Rest assured that we've raised it to the concerned team for future consideration. If you need any assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
4 out of 5 stars
29 January, 2026
originally posted on sony.com
Great app features!
The audio quality is really nice and I like that I can change the bass setting with the app but my ears does get tired after using it for a few hours.
1 reply from Sony support team team - 18 days ago
Hi, Thank you for your feedback. We're happy to hear that you are enjoying the sound quality of your WH-CH520. Yet, we’re sorry to hear that you're experiencing discomfort after a few hours of use; this is not the norm, as we strive to deliver the best quality possible. It's worth mentioning that the headset is built with high‑quality, lightweight materials, including the soft fit ear pads and a flexible band, designed to provide long‑term comfort and reliability during everyday use. However, we recommend following the instructions at this link to learn more about how to wear the headset correctly to prevent any discomfort: https://cutt.ly/yr3Cc2SL Additionally, you can find the precautions at this link: https://cutt.ly/4r8nrisY If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK
2 out of 5 stars
29 January, 2026
originally posted on sony.com
Returned to seller
I have returned these headphones to the supplier for a refund. Although the sound is ok they were too tight on my ears without any way to loosen the pressure
1 reply from Sony support team team - 18 days ago
Hi, Thank you for your feedback. We’re sorry to hear that you experienced discomfort while wearing the WH-CH520, which led to the return of your product; this is not the norm, as we strive to deliver the best quality possible. It's worth mentioning that the headset is built with high‑quality, lightweight materials, including the soft fit ear pads and a flexible band, designed to provide long‑term comfort and reliability during everyday use. However, if you face a similar issue in the future, we recommend following the instructions at this link to learn more about how to wear the headset correctly to prevent any discomfort: https://cutt.ly/yr3Cc2SL Additionally, you can find the precautions at this link: https://cutt.ly/4r8nrisY If you need any further assistance, do not hesitate to contact us using the details provided in the following link: https://cutt.ly/heoRCkdW (Copy and paste the link into your browser) Nadine @Sony Support UK