BISSELL SpinWave SmartSteam Mop 3712 14.5" Cleaning Path Gray: Electric Floor Steamer with LED Lights & Removable Tank, 25ft Cord
$119.99 reg $139.99
Sale save $20.00 (14% off)
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4.2 out of 5 stars with 241 reviews
44% would recommend
18 recommendations
1 out of 5 stars
1 July, 2026
originally posted on BISSELL Homecare
It broke within 30 minutes.
I used it for about 30 minutes before it broke. Steam started coming out of the top. That being said returning it to Bissell was easy.
1 reply from BISSELL Consumer Care team - 19 days ago
We’re sorry this happened, but we’re glad to hear the return process was easy. Steam from the top can happen if the cap isn’t fully secured or the tank is overfilled, so ensuring a tight seal and proper fill level can help prevent it. If you decide to try BISSELL again, our team at support.bissell.com or 1‑800‑237‑7691 is always here to help.
5 out of 5 stars
28 June, 2026
originally posted on BISSELL Homecare
HIGHLY recommend!
So far, so good.....I used this twice now, and all 4 mop pads were dirty.....I am washing them now, and will repeat until they are no longer dirty lol....it's SO gross to think that dirt has just been sitting there, likely for YEARS....GROSS! SO glad I got this product, hopefully it will last a LONG time, definitely 5 stars for ease of use, not wet as long as you use the pads dry to start. Recommend to Bissell to TAPE the 1 tiny screw that's needed for bottom handle part to top of handle so it's Obvious. I had no screw in my package, so a bit frustrating-- I had to wait WEEKS to get the tiny screw so I could use.
5 out of 5 stars
Thumbs up graphic, would recommend
14 June, 2026Verified purchase
You need this!
Mine just arrived a couple days ago and this thing is amazing! We have 2 little kids and 2 dogs and it actually cleans our wood floors. Not only do they look very clean but they aren’t sticky, which tends to happen with other cleaning solutions!
1 out of 5 stars
9 June, 2026
originally posted on BISSELL Homecare
Unhappy
I’m still waiting for the missing screw that should have been provided with my cleaner I cannot even use this and very ready to throw it in trash! At this point very dissatisfied with your company and product and will express this to many people I know I will never buy another product of yours again.
1 reply from BISSELL Consumer Care team - 1 month ago
Oh no! We’re very sorry to hear your machine arrived missing a part—that’s understandably frustrating and we want you to be able to use it right away. Please reach out to BISSELL support so we can quickly send the missing screw and make this right. You can visit support.bissell.com or call 1-800-237-7691 for assistance.
5 out of 5 stars
15 May, 2026
originally posted on BISSELL Homecare
Easy to use
One of my favorite steam mops. It is easy to use, heats up quickly and sanitizes large areas. The only downside to this is that it doesn't quite fit the hard to reach places.
5 out of 5 stars
29 April, 2026
originally posted on BISSELL Homecare
Great for tile
I bought this because we needed something to get our tile really clean. After using it the tile looked much better. The steam Really Made a big difference over our regular spin mop. They are both really good. Now we use the spin mop on the hardwood and the steam on the tile.
1 out of 5 stars
27 April, 2026
originally posted on BISSELL Homecare
I wouldn't buy this
I really liked this mop, but very early into my use of it. I started to get the water droplet error message. I went through all the troubleshooting and followed all the instructions. But could not fix it. So I went to replace the water tank as it suggested And there is no water tank replacement.So essentially, this is a useless mop. Might have e used it 25 times and then there was nothing I coukd do to fix or replace it.
1 reply from BISSELL Consumer Care team - 3 months ago
Hi there, we’re sorry to hear how frustrating this experience has been, especially after such limited use of your SpinWave® SmartSteam™ machine. The water droplet error can sometimes be resolved with additional troubleshooting, and our BISSELL support team can also check on alternative replacement options if a tank isn’t listed online. We appreciate you sharing this feedback and encourage you to contact us at support.bissell.com so we can help further.
1 out of 5 stars
18 April, 2026
originally posted on BISSELL Homecare
Get something else.
Known issue where the hose connector near the base breaks off and lets steam up into the air instead of through the mop. Have to send your mop back and have them repair it, then it’ll happen again. About every 4-5 uses. Get something else. Wish I could get a refund.
1 reply from BISSELL Consumer Care team - 3 months ago
Hi Sam, thank you for sharing your experience—we’re sorry to hear about the repeated hose connector issue and how frustrating that’s been. That’s certainly not the reliability you should expect from a BISSELL machine. Our support team can help review repair history, warranty coverage, or refund options where applicable. Please reach out to us at support.bissell.com so we can assist further.
5 out of 5 stars
8 April, 2026
originally posted on BISSELL Homecare
Buy this and love it!
I love this product. I am 82 years old so lifting the machine with the foot attached is a bit of a struggle for me. However, the weight of the foot is what really does the work for you. I have had the steam cleaner with the single pad and I liked it until it died. It took a lot of muscle to use it but none to move it. The SpinWave is so easy to use and does a better job than the single pad steamer. On the SpinWave you can actually see that the water is at the high temp that guarantees floors are being sanitized. With my cat, that is important. Also, it warns against using on vinyl.....but I did and it was perfect! It doesn't take a long time in any spot to cause problems with my vinyl coming up. That's not to say I recommend doing that because everybody has a different floor with a different age.
1 out of 5 stars
5 April, 2026
Doesnt last.
Started losing power randomly a little over a year in and now 18 months later the power button has stopped working unless you hold it while you mop.
1 out of 5 stars
Thumbs down graphic, would not recommend
26 March, 2026Verified purchase
Junk
The handle was already broken out of the box.
1 reply from Bissell Team team - 4 months ago
We’re sorry to hear the handle arrived broken — that’s not the experience we want for you. We recommend contacting BISSELL support so we can help with a replacement or next steps as quickly as possible. Please reach out to us at support.bissell.com, and thank you for bringing this to our attention.
1 out of 5 stars
16 March, 2026
originally posted on BISSELL Homecare
DO NOT BUY
Love the concept and how it worked. But used it about five times and low and behold, the handle up top broke. Had the wires still in it so was able to finish the floor, but only made of plastic, what a stupid design since this is where you hold the machine. I could understand a plastic overlap over an aluminum tube. Have only had a couple of months, no receipt or box so off in the trash this will go. Do not buy cheaply made.
1 reply from BISSELL Consumer Care team - 4 months ago
Hi Bill, we’re sorry to hear your SpinWave® SmartSteam™ handle broke after only a few uses—that’s understandably frustrating. This type of break usually means the handle assembly needs replacement, and our team can often help even without the original packaging. Please reach out at support.bissell.com so we can look into options for you. Thank you for sharing your feedback.
5 out of 5 stars
4 March, 2026
originally posted on BISSELL Homecare
Best Steamer I have ever purchased
I absolutely love this steamer. It does a fantastic job on cleaning. My tile looks clean, but it is porous, so it holds the dirt and this steamer really cleans it.
5 out of 5 stars
28 February, 2026
originally posted on BISSELL Homecare
Highly recommend!
With 3 inside dogs, who sometimes have accidents, I never felt like my floors were getting really clean with traditional mopping. My daughter recommended I look into steam mops so I began to research them. I decided on the Bissell Spinwave SmartSteam because of its excellent reviews and reputation. I absolutely love how clean my floors are now and highly recommend it! It’s very easy to assemble and the pads are easy to clean, just throw them in the washer and hang them to dry. One of my favorite features is the 25 foot power cord, which enables me to clean a large area without having to replug it into another outlet. I also love how it cleans without needing harsh detergents, just fill with filtered water, let it heat to over 200 degrees and start cleaning. I do vacuum first to get up any dog hair before using the mop. It’s easy to maneuver around furniture and will even fit underneath some of my furniture. It doesn’t leave any streaks on my floors and my floors dry very quickly after using the steam mops. My floors have never felt cleaner!
2 out of 5 stars
26 February, 2026
originally posted on BISSELL Homecare
I'm done buying it!
I love this product, but I'm on my 3rd as it ALWAYS breaks at the mop connection, and the steam comes upwards instead of towards the floor.
1 reply from BISSELL Consumer Care team - 5 months ago
Sorry your SpinWave SmartSteam keeps breaking at the mop connection—that shouldn’t happen. The steam should always direct toward the floor, so we’d love to take a closer look and help prevent this from happening again. Please reach out at support.bissell.com so we can help.
5 out of 5 stars
Thumbs up graphic, would recommend
25 February, 2026Verified purchase
Bissell Spinwave Spin Mop
This Bissell Steam mop is great. I would highly recommend
5 out of 5 stars
1 February, 2026
originally posted on BISSELL Homecare
Great steamer
Excellent for tiles , it is cleaning better than Shark and it cleans gorut too!
5 out of 5 stars
19 January, 2026
originally posted on BISSELL Homecare
I like it more than Crosswave for deep cleaning.
It’s very satisfying to use this product. I was able to scrub my kitchen floors off old grime that just got embedded in to the tiles from years of use and would not come off with regular washing. For that I had to use pink paste though, I would just drop blobs on the floor here and there and go over them with the rotating steamer which would spread and scrub over the tiles. It was very satisfying to see grey dirt come off. It would be very unbearable to do this with my hands. After that I had to wipe the loosened dirty scam, I used Bissel crossway for that, but I suppose that clean pads on the rotating steamer would work as well. Now I just use plain steam to upkeep the tile,and it does great scrubbing. It quietly huffs and puffs over the floors. I actually like it more than Bissell Cross wave, which doesn’t do such a deep cleaning. Neither rotating steamer nor cross wave wash grout lines, I am yet to find the best and fastest way for those. I am happy with the purchase, and recommend it.
3 out of 5 stars
28 November, 2025
originally posted on BISSELL Homecare
Breaks Easily
Love hate this product. I’ve had TWO of these. They clean marvelously. The problem however is that BOTH have broken just above the mop head where the steam emanates. A small hose that supplies the rotating heads dislodges allowing steam to spew out the top of the unit. It’s of little help without the steam. I returned the first one and now the second one has developed the SAME ISSUE. All-in-all it’s very frustrating as I love how well it cleans if/when it functions properly.
1 reply from BISSELL Consumer Care team - 8 months ago
Thank you for sharing your experience, JD. We’re glad to hear you love how well the SpinWave® SmartSteam™ cleans, but we’re sorry about the repeated issue with the steam hose. That’s definitely not what we want for our customers, and our team can help troubleshoot or arrange a solution. Please reach out to us at support.bissell.com so we can make this right for you.
5 out of 5 stars
27 November, 2025
originally posted on BISSELL Homecare
Electric spinwave
I've used Bissell products for 40 yrs. Makes cleaning much easier!