Swiffer Duster Multi-Surface Heavy Duty Refills - Unscented - 6ct
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- $14.99($1.36/count)Coupon: $2 off4.7 out of 5 stars with 231 ratings
- $4.99($0.51/ounce)was $5.69 New lower price4.7 out of 5 stars with 673 ratings
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- $4.99($0.31/fluid ounce)Coupon: $1 off4.5 out of 5 stars with 1510 ratings
- $4.99($0.31/fluid ounce)Coupon: $1 off4.8 out of 5 stars with 372 ratings
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Guests are saying
The product has received mixed feedback from guests, with many praising its effectiveness in picking up dust and pet hair, making cleaning tasks easier and quicker. However, some guests expressed disappointment with the new design, noting that it does not hold dust as well as previous versions and has a strong scent. Despite these concerns, many guests appreciate the convenience and durability of the dusters, making them a staple in their cleaning routines.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.7 out of 5 stars with 2163 reviews
cleans effectively: 3.9 out of 5
quality: 3.83 out of 5
value: 3.35 out of 5
71% would recommend
147 recommendations
4 out of 5 stars
29 August, 2026
originally posted on swiffer.com
I am old enough to know.
This product is probably the best cleaning invention in 20 years, or more. I use just about all of them; but there is only one thing that I would suggest. For every day use, Swiffers are the best, but when you are doing deeper cleaning, something more thorough is needed. I would suggest Swiffer Gloves, that would contain a deeper cleaning agent. Also maybe a Swiffer Wax for furniture in glove form. Somethings really need the pressure from one's hands to do a good job. Your could go even further with gloves for windows and glass; maybe two-one for "cleaner on", the other for "cleaner off". I am one of those "crazy type cleaning people", so I am always looking for a better cleaning idea. I hope you take me seriously.
5 out of 5 stars
Thumbs up graphic, would recommend
28 August, 2026Verified purchase
(no review title)
love this. very usable.
5 out of 5 stars
Thumbs up graphic, would recommend
25 August, 2026Verified purchase
Thick product
This product is fantastic. It picks up everything hair. It’s nice and thick and glides on the floor picks up everything.
1 out of 5 stars
Thumbs down graphic, would not recommend
23 August, 2026Verified purchase
Definitely NOT unscented
These are not unscented. I have such a migraine just from driving home with these in my trunk. They are in my garage now work the box open. I am hoping the scent dissipates a little. I can't handle that strong chemical fragrance. I won't purchase again.
1 reply from Swiffer team - 15 days ago
We are sorry to hear the scent is bothering you. Swiffer Duster Heavy Duty refills do come in scented versions, which can have a strong fragrance. If you prefer no scent, we suggest looking for the unscented refills, and just making sure the box does not mention Febreze or Gain scents, as not all unscented boxes are clearly marked. The Dusters can collect scents from other perfumes at the store, but they will dissipate over time. Keeping the box open in a garage should help the scent dissipate over time. Our products undergo rigorous quality checks, and your feedback is important to our Quality Assurance Team. We would love to hear more about your experience and assist you further, so please call us at (800) 742-9220.
1 out of 5 stars
16 August, 2026Verified purchase
(no review title)
The item was not in the box with the other items
1 reply from Swiffer team - 21 days ago
Hey there! We are sorry to hear your product never arrived! Please reach out to at 1-800-440-0680 for support regarding this matter.
5 out of 5 stars
Thumbs up graphic, would recommend
15 August, 2026Verified purchase
Cleaning material
This product does a fantastic job.
2 out of 5 stars
15 August, 2026Verified purchase
(no review title)
Agree with other reviewers. Not as described. Strongly scented rather than unscented.
1 reply from Swiffer team - 20 days ago
Hello there! We are genuinely sorry to hear that our Swiffer Duster Multi-Surface Heavy Duty Refills had a strong scent when you expected them to be unscented, or that the scent was not as described. This is certainly not the product experience we want you to have, and we understand how disappointing it is when a product does not match its description. We value your feedback on scent accuracy and product claims. We would like to learn more about your purchase and experience, and help resolve this for you. Please give us a call at 1 800 214 8734 so we can assist you further.
4 out of 5 stars
9 August, 2026Verified purchase
Bring back the original!
This new version isn’t as effective as the original. It doesn’t seem to hold the dust as well as the non-multi surface duster.
1 out of 5 stars
Thumbs down graphic, would not recommend
7 August, 2026Verified purchase
(no review title)
Not as described! The description says it is unscented. When I receive mine, it’s stunk to high heaven. Smells like it was stored in with a box of Fabulosa. A very disgusting smell.!
1 reply from Swiffer team - 1 month ago
We are sorry to hear that your unscented Swiffer Duster refills have an unpleasant smell. We do not add perfume to our unscented Swiffer Dusters, and they go through many quality checks to ensure the correct product is in each package. Sometimes, the duster may absorb scents from nearby scented products during storage or shipping. To help, try leaving the product in a well-ventilated area for at least 24 hours to allow the scent to dissipate. We would love to hear more about your experience and assist you further, so please call us at (800) 742-9220.
5 out of 5 stars
Thumbs up graphic, would recommend
22 July, 2026Verified purchase
(no review title)
They are my go to for dusting.
1 out of 5 stars
Thumbs down graphic, would not recommend
19 July, 2026Verified purchase
These blue dot new ones ARE SO BAD
The new design is pitiful and can’t withstand basic dusting! Let alone heavy duty! Absolute trash
1 reply from Swiffer team - 2 months ago
Hi Mesobea! We are truly sorry to hear that the new design of your Swiffer Duster Refills is not meeting your expectations and that you find it unable to withstand basic dusting. We understand your frustration and appreciate you sharing your feedback. We would love to learn more about your experience, please contact Swiffer directly at 1-800-214-8734. We are happy to help!
2 out of 5 stars
Thumbs down graphic, would not recommend
16 July, 2026Verified purchase
So Disappointed
Thinner, layers have to be separated by hand.
1 out of 5 stars
Thumbs down graphic, would not recommend
5 July, 2026
(no review title)
The new design of these swiffers are terrible in my opinion. I really liked the older style without these tiny rubber blue dots. These now leave a film behind when i am dusting. I’m done with these!!! I will never understand why companies change their products when they do NOT need changing. Used to be a great product and now they actually create more work for me when I use them. In the trash they go!!
1 reply from Swiffer team - 2 months ago
Thank you for sharing your experience regarding the Swiffer Duster Multi-Surface Heavy Duty Refills, Unscented. We understand how frustrating it can be when a product does not meet your expectations. Your feedback is highly appreciated as it help us improve our products in order for them to fulfill your needs. If you would like to share more of this experience, please contact us at the number (800) 214-8734 and our team will be more than happy to take your insights and help you with any question or concern that you may have. Have a nice day.
1 out of 5 stars
Thumbs down graphic, would not recommend
26 June, 2026Verified purchase
Save Your Money. These are Junk
I would give zero if i could. I had an old pack I found and used. I bought this replacement last month. It looks nothing like this. I doesnt even go on the stick without tearing, and it just some flimsy fibers now. I would've returned this junk but I bought it as part of the buy $50 get a $15 giftcard so it wasn't worth returning. Save your $ and find something else. I am looking. I give 0 stars
1 reply from Swiffer team - 2 months ago
Hello Grace! We’re sorry to hear that the Swiffer dusters you received did not meet your expectations and are tearing easily. This is not the quality we aim to provide. Please call us at (800) 742-9220 so we can report this issue and assist you further.
1 out of 5 stars
9 May, 2026
originally posted on swiffer.com
This product has given up on all quality..CHEAP!
I have loved using Swiffer Dusters until recently. I purchased a box of refills that "DID NOT" have the Gain scent, were falling apart and seemed to be too small., and leaving dust behind!! I thought..ahh, just a bad batch, it can happen, so I purchased another box..same issues. I was willing to give Swiffer one more chance, so I purchased a third box..same issues. When this box is finished I will no longer use Swiffer products! What a shame, you have a good product and totally do away with the quality. This sure doesn't help your bottom line..I read the other complaints, very much like my experience!
1 reply from Customer Care team - 4 months ago
Hello Dear Consumer. We hope you're doing great. Thanks for taking the time to leave your review. We’re sorry you’re not getting the experience you were expecting from Swiffer. Please know that we have many quality checks in place to make sure your product is in great condition for you. We’d like to look into this so please give us a call at (800) 214-8734.
1 out of 5 stars
Thumbs down graphic, would not recommend
13 April, 2026Verified purchase
Go back to the old style without dots
These new dots don’t hold dust. Leaves more on the floor than it picks up. Way less efffective than the old style. They don’t fluff up like they used to either. Hate them.
1 reply from Swiffer team - 5 months ago
Hello Dear Consumer. We hope you're doing great. Thanks for taking the time to leave your review. We appreciate your input and rely on consumer feedback, just like yours, for future improvements. We’ll make sure the development team knows you prefer the old styles version. If you have any questions, or if we can help you further, please give us a call at (800) 214-8734.
1 out of 5 stars
7 April, 2026
originally posted on swiffer.com
Do not work well
Sorry but the new " multi surface heavy duty dusters" do not do the job that the original heavy duty ones did. They are half the size and there is minimal on it compared to the original. Please bring back the originals.
1 reply from Customer Care team - 5 months ago
Thank you for sharing your feedback regarding the Swiffer® Duster™ Multi-Surface Heavy Duty Refills. We understand how important it is to have a product that meets your cleaning needs effectively, and we’re sorry to hear that your experience with the new Multi-Surface Heavy Duty Dusters has not met your expectations. Please know that we take product quality very seriously. Our products undergo many quality checks to ensure they reach our consumers in perfect condition. We appreciate your loyalty and want to ensure you have the best possible experience with our products. To help us look into this matter further and assist you directly, please contact our service team at (800) 214-8734. We would like to understand your concerns better and explore how we can support you. Thank you again for your valuable feedback. We are committed to providing effective cleaning solutions and appreciate the opportunity to address your concerns.
1 out of 5 stars
Thumbs down graphic, would not recommend
6 April, 2026
(no review title)
This duster doesn't hold the dust in the dust pad and dust falls all over the floor, your head and in the air. They don't work well at all. Swiffer you should have kept the 360 dust refills and stopped at that. Very very disappointed 🙁
5 out of 5 stars
Thumbs up graphic, would recommend
27 March, 2026Verified purchase
(no review title)
Good product. Cost is on higher side
1 out of 5 stars
Thumbs down graphic, would not recommend
27 March, 2026Verified purchase
Absolutely poor excuse of a product
I have used Swiffer products for years, and had quite a few of the double sided duster refills. I finally had to buy more, and was shocked. What a horrible product! They are literally about a third of the size, for more money. I have pictures showing the old and new. The new one doesn’t even fluff up. It’s obscene that these companies think we don’t realize what they are doing. I will cut up on towels to dust before wasting any further money on a Swiffer product.