Swiffer WetJet Floor Mop Starter Kit (1 Spray Mop, 5 Mopping Pads, 1 Floor Cleaner Liquid Solution)
$24.99
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The Swiffer WetJet mop is designed for quick and convenient cleaning, making it ideal for busy households with children and pets. Many guests appreciate its lightweight design and ease of use, allowing for efficient cleaning of various surfaces. However, some guests have experienced issues with durability and effectiveness over time, particularly with the spray mechanism and the need for frequent pad replacements. Overall, it serves well for light cleaning tasks but may not meet expectations for deep cleaning.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 4614 reviews
cleans effectively: 4.24 out of 5
quality: 3.89 out of 5
value: 3.85 out of 5
69% would recommend
599 recommendations
5 out of 5 stars
12 March, 2026Verified purchase
(no review title)
Really easy to use and have everything in the package
3 out of 5 stars
9 March, 2026Verified purchase
I love it, but it keeps breaking
I love my WetJet, but this is the second one I’ve had in the past 2-2.5 years that broke. When I hit the button to spray, it makes the sound but nothing comes out and I’ve done different things to try and fix it. I’ll still use it, but use a handheld cleaning spray to spray the floor instead. I won’t purchase another
5 out of 5 stars
8 March, 2026Verified purchase
(no review title)
Very manageable
2 out of 5 stars
Thumbs down graphic, would not recommend
3 March, 2026
Not worth it
It works great when it works, but this is the second one in a row that just stopped working. We only had this one for a few months.
1 reply from Swiffer team - 9 days ago
Hi Sand! I’m sorry to hear that you're experiencing issues with your Swiffer WetJet. I understand how frustrating it can be when a product stops working, especially after just a few months of use. Here are some troubleshooting steps you can take to determine why it may have stopped working: 1. Check Assembly: Ensure that all pieces of the pole have snapped together properly during assembly. 2. Batteries: Replace the batteries with fresh AA alkaline batteries. Make sure all batteries are brand new and from the same package. Avoid mixing old and new batteries, as this can lead to insufficient power. Also, ensure that the batteries are inserted in the correct direction and that the battery door is closed completely until it clicks. 3. Clogged Nozzles: The nozzles could be clogged. Gently brushing them may help to start spraying again. If you've tried these steps and the WetJet still isn't functioning, please feel free to reach out to us at (800) 742-9220. We're here to help and want to ensure you have a better experience with our products!
1 out of 5 stars
25 February, 2026
originally posted on swiffer.com
Just add the screwdriver I need.
Great product, I love it……expect for the part where it doesn’t come with a screwdriver that actually can work because apparently out of almost 30 screw drivers I found one that worked on TWO SCREWS when there are clearly THREE idk how you expect me to put batteries in my mop handle if I can’t even get the screws out without having to buy a new screwdriver to work?!
1 reply from Customer Care team - 16 days ago
Hello! Thank you for your feedback! I’m glad to hear that you love the Swiffer WetJet, but I apologize for any confusion regarding the battery installation. I want to clarify that the WetJet does not require a screwdriver to use. The battery compartment, which is the lighter purple section opposite the bottle compartment, is designed for easy access. To open it, simply push the area with the arrow pointing up. If you have any further questions or need assistance, please feel free to call us at (800) 742-9220. We're here to help!
1 out of 5 stars
20 February, 2026
originally posted on swiffer.com
OUCH! DOUBLE WHAMMY!
Purchased 2 wet jets. The first in January of 2024. It was used as directed; mopping a small kitchen floor a few times a month. Purchased the 2nd wet jet in August of 2025. Both products stopped working this month (February 2026). After hours of troubleshooting, I’ve concluded that the motor no longer works in the first product, and the second product must have been I lemon, as there is a complete power failure (no lights, no motor), despite having brand new batteries. I am dissatisfied, to say the least. Being the massive conglomerate they are, I’m wondering how P&G plans to amend this problem.
1 out of 5 stars
3 February, 2026
originally posted on swiffer.com
Not worth the money
Bought 3 in a row and 1 didnt work and the other only lasted a month and one lasted at least 1 year.
1 reply from Customer Care team - 1 month ago
Hello! I'm sorry to hear about your experience with the Swiffer WetJet devices. It’s frustrating to have inconsistent performance, especially when you purchased multiple units. The lifespan of a Swiffer WetJet can vary based on individual usage, which can make it challenging to predict how long each unit will last. We’d like to learn more about your situation and help you further. Please give us a call at (800) 742-9220. Thank you for your feedback!
1 out of 5 stars
30 January, 2026
originally posted on swiffer.com
Second WetJet stopped working
I am very disappointed in the Swiffer WetJet. My first WetJet quit working due to the motor and now so has the second one. This time again, it’s the motor. I tried new batteries, and even cleaned out the spray nozzles. But it just won’t work anymore. I think it's only 4-5 months old.The last couple times I used it, the motor sounded like it was “dragging” or just not working right. And now, I can’t use my spare pads & cleaning solutions. Is there anything you can do?
5 out of 5 stars
28 January, 2026
originally posted on swiffer.com
Great product does wonders and smells great
I had an issue with my product and after contacting the swiffer team they made it stress it free to get a new one!
1 out of 5 stars
Thumbs down graphic, would not recommend
26 January, 2026Verified purchase
Swiffer Wetjet Did Not Spray Floor Product
No matter what I tried, this wetjet would not spray the product on my floor. I changed batteries, put in brand new ones, checked my assembly. Nothing worked. When the box arrived it was leaning against my garage door and the box was in bad shape. Maybe this was a return, I do not know. This I do know. I will never buy this again. UPC on box: 3700092810.
1 reply from Swiffer team - 1 month ago
Hello Mary! Thank you for reaching out regarding your Wet Jet. This is certainly not the experience we want you to have, as our products go through many quality checks. We would like to investigate and help you further with this situation. Please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to ensure we address your concerns!
1 out of 5 stars
25 January, 2026
originally posted on swiffer.com
Lasted 3 cleans
When it works it is a good product but it is a reliability nightmare. The spray motor is prone to failure. This is the third WestJet I have purchased that has failed. Each one, has lasted less than the one it is replacing. I can’t justify replacing and I’m trying to figure out how to use my remaining solution and pads.
1 reply from Customer Care team - 1 month ago
Hello! Thank you for reaching out and sharing your experience with the Swiffer WetJet. I understand how frustrating these issues can be, especially after multiple purchases. Here are some troubleshooting steps for the spray motor: 1. Check the Batteries: Use two new AA alkaline batteries from the same package, ensuring they are inserted correctly and are not rechargeable. 2. Inspect the Unit: Confirm that all pole pieces are securely snapped together. 3. Clogged Nozzles: Gently brush the nozzles to unclog them. 4. Priming the Unit: Hold the button on the handle for several seconds until spray comes out, and squeeze the solution bottle gently while pressing the button. If these steps don’t resolve the issue, please give us a call at (800) 742-9220, so we can help you further!
3 out of 5 stars
Thumbs down graphic, would not recommend
21 January, 2026
missing batteries
Missing the batteties that were to be included
1 reply from Swiffer team - 2 months ago
Hello Rebecca! Thank you for reaching out regarding your Swiffer Wet Jet. If your it arrived missing the batteries, we would definitely like to assist you with that, please call us at (800) 742-9220, your satisfaction is important to us!
5 out of 5 stars
21 January, 2026
originally posted on influenster.com
Must have in every home
This does exactly what it says it will. It helps eliminate dust on lots of different surfaces and is easy to put away when not using. I would highly recommend and always have one in my closet ready to use.
1 out of 5 stars
Thumbs down graphic, would not recommend
18 January, 2026Verified purchase
(no review title)
missing battery part
1 reply from Swiffer team - 2 months ago
Hello Kristy! Thank you for reaching out regarding your Swiffer PowerMop. If your PowerMop arrived missing the battery compartment, we would definitely like to assist you with that, please call us at (800) 742-9220, your satisfaction is important to us!
1 out of 5 stars
Thumbs down graphic, would not recommend
11 January, 2026
Dont waste your money
I’ve replaced 2 over the past couple of years. Like other say, the spray function stops working out of nowhere. Sometimes it magically starts working again after several days, but this time I’m done. The pads don’t always stay on. Plus the pads and solution are expensive. It doesn’t get gunk off the floor- the little scrubbing strip just tears off. There are much more affordable and better cleaning systems out there.
1 reply from Swiffer team - 2 months ago
Thank you for reaching out about your experience with the Swiffer WetJet. I’m sorry to hear that you’re having trouble with the spray function and that the pads aren’t staying on properly. If you’ve already replaced the batteries with new AA alkaline ones and are still experiencing issues, we would love to help you further. Additionally, if the pads are not adhering properly, please make sure the base of the head is clean. Please contact us at (800) 742-9220 so we can investigate the problems and find a solution for you. Your satisfaction is very important to us, and we appreciate your feedback.
3 out of 5 stars
9 January, 2026Verified purchase
(no review title)
Spray function no longer functions after a year
1 reply from Swiffer team - 2 months ago
Hello Ari! Thank you so much for reaching out regarding this situation with your Power Mop. If you can not hear the motor, the step to follow would be to replace the batteries and make sure they are brand new and from the same package. If this doesn't work we would definitely like to investigate and help you with this situation further, please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to make sure we address your concerns.
1 out of 5 stars
6 January, 2026Verified purchase
(no review title)
Delivered damaged. Box broken and torn and taped up.Was obviously returned and sent out like that.
1 reply from Swiffer team - 2 months ago
Hello Deborah. We hope you're doing great. We are very sorry about your product being delivered damaged, we understand how frustrating this can be. You can contact Target at 1-800-440-0680 so they can properly assist you.
2 out of 5 stars
5 January, 2026
originally posted on swiffer.com
Not happy with having to go buy batteries .
Batteries were dead! I have to purchase batteries.
1 reply from Customer Care team - 2 months ago
Thank you for sharing your feedback regarding the Swiffer WetJet. I understand how frustrating it can be to find that the batteries are not working and that you need to purchase new ones. We take product quality very seriously, and your experience is not what we would expect. I encourage you to contact us at (800) 742-9220 to share your experience. Our team is here to help and ensure that you have a positive experience with our products. Thank you for your understanding!
1 out of 5 stars
3 January, 2026
originally posted on swiffer.com
The Wet Jet is garbage
Purchased Wet Jet on 10/5/25. It has already stopped working in less than 90 days and no more than 3-4 uses.
1 reply from Customer Care team - 2 months ago
Hello! Thank you so much for reaching out regarding this situation with your Wet Jet. We would definitely like to investigate and help you with this situation further, please contact us at (800) 742-9220. Your satisfaction is important to us, and we want to make sure we address your concerns.
3 out of 5 stars
3 January, 2026
originally posted on swiffer.com
I love my swiffer wet jet but it’s disappointed me
I have used swiffer wet jet for years I have worn out at least 3-4 but my current swiffer has a problem. The needle in the center where the solution goes came out causing a leak and I lost a whole bottle of solution. And now the bottle will suck together because it can’t get air where the needle came out. So after using I have to take the bottle out and stick the needle in so the bottle will fill with air uncollapsing itself. After years of loyal use I think I should be reimbursed or get a new swiffer wet jet.
1 reply from Customer Care team - 2 months ago
Hello Sandi! Thank you so much for reaching out regarding this situation with your Wet Jet, and for being a loyal Swiffer consumer. We would definitely like to investigate and help you with this situation further, please contact us at (800) 742-9220. This is not something we would expect from the product, your satisfaction is important to us, and we want to make sure we address your concerns.