Thayers Remedies Clearing Toner With Salicylic Acid - 12 fl oz: Sensitive & Acne-prone Skin Facial Treatment
$14.99
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- $3.99 - $10.99Buy 3, get 1 free on select beauty minis on select items4.7 out of 5 stars with 4414 ratings
- $9.59was $11.69 New lower price4.6 out of 5 stars with 104 ratings
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- $3.99 - $10.99Buy 3, get 1 free on select beauty minis on select items4.7 out of 5 stars with 4414 ratings
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Guests are saying
Thayers toner has garnered a mix of admiration and concern among guests. Many appreciate its effectiveness in controlling acne and improving skin clarity, while others express disappointment over a recent formula change that has led to breakouts and residue issues. The toner is praised for its pleasant scent and gentle ingredients, making it a staple in many skincare routines. However, guests recommend caution for those with sensitive skin, as some have experienced dryness or irritation.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.4 out of 5 stars with 1058 reviews
Reduces Acne: 4.04 out of 5
Accurate Scent: 4.38 out of 5
Brightening: 3.92 out of 5
71% would recommend
45 recommendations
1 out of 5 stars
29 June, 2026
originally posted on Thayers
The new formula is terrible!
I hate this new formula! It feels soapy/ slimy, and it does NOT help my skin in the slightest. I had used the previous formula for years, and it had really helped my breakouts. PLEASE BRING BACK THE OLD FORMULA!
1 reply from Consumer Care Center team - 20 days ago
Hi. Thank you for reaching out to Thayers regarding the Blemish Clearing 2% Bha Toner. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 888-842-9371, M-F, 9am-5:30pm, ET and provide us with your case #47233510. Please have the product with you when you call. Looking forward to hearing from you!
1 out of 5 stars
9 June, 2026
originally posted on Thayers
Miss the old formula
I thought I was crazy until I read the other reviews. Ive used this product for year and this new product formulation is absolutely awful. It’s slimy and smells awful. I depended on the old formulation so much. This is such a disappointment.
1 reply from consumer care center team - 1 month ago
Hi Limabean, first and foremost, we want to say how incredibly sorry we are. Having a loyal customer who has trusted and depended on us for years feel this way is the absolute last thing we want. We completely understand your disappointment—when you find a product that works perfectly for your skin, a formula change can feel like losing a trusted friend. We hear you loud and clear regarding the new texture and scent. While reformulations are often done in an effort to update ingredients or meet new clean-beauty standards, hearing how much this change has impacted you is heartbreaking for us. Please know that we are taking your feedback seriously. We are passing your comments directly to our internal teams so they know exactly how our long-time community feels about this new version. Meanwhile, If you would like to speak to us directly about your recent purchase, give us a call @ 888-842-9371 9 AM to 5:30 PM ET M – F
1 out of 5 stars
29 May, 2026
originally posted on Thayers
Bring back the old formula
I hate the new formula! Why did you all change it! The old formula worked and smelled better this one just sits on my face and makes me break out worst
1 reply from consumer care center team - 2 months ago
Hi Candi. We are sorry to hear about the experience you had with the Blemish Clearing 2% Bha Toner and would like to speak with you directly. Please give us a call @ 888-842-9371 Monday - Friday 9AM - 5:30PM EST for assistance and provide the reference # 46766600. Please have the product with you if available. We look forward to speaking with you
5 out of 5 stars
Thumbs up graphic, would recommend
18 May, 2026Verified purchase
Absolutely Love
I absolutely love Thayers toner! I’ve been using it for several years and no disappointments at all. It has helped in cleaning up my face tremendously. I highly recommend.
2 out of 5 stars
13 April, 2026
originally posted on Thayers
Disappointed
Thayers had a great product with 2% salicylic acid. It felt like it removed any left over residue from washing my face. They replaced a great product with the current formula that leaves residue rather than remove it. The new product doesn’t absorb into the cotton pad and splashes on my counter. It leaves a discolored dried puddle that I realize is also left on my face. It’s time to begin a quest for a new cleaner toner.
1 reply from Consumer Care Center team - 3 months ago
Hi Neg15. Thank you for reaching out to Thayers regarding the Blemish Clearing 2% Bha Toner. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 888-842-9371, M-F, 9am-5:30pm, ET and provide us with your case #46077383. Please have the product with you when you call. Looking forward to hearing from you!
1 out of 5 stars
31 March, 2026
originally posted on Thayers
Go Back to Old Formula
Bring back the old formula. The new formula causes breakouts instead of helping them. I used the old formula for years as it was the only thing that worked. Now I can’t find anything and my skin is breaking out like cra6
1 reply from Thayer's Care team - 3 months ago
Hi there. We are sorry to hear about the experience you had with the Blemish Clearing 2% Bha Toner and would like to speak with you directly. Please give us a call @ 888-842-9371 Monday - Friday 9AM - 5:30PM EST for assistance and provide the reference # 46297234. Please have the product with you if available. We look forward to speaking with you.
1 out of 5 stars
29 March, 2026
originally posted on Thayers
Disappointed
I have been using Thayers for 6 years. They are a key ingredient to my skin care routine. Unfortunately, they have discontinued 2 toners that worked well with me (lemon and lemongrass without salicylic acid). The pass few weeks I have tried 3 other Thayer option and my skin has been breaking out as well as dry. Please go back to original formula.
1 reply from consumer care center team - 4 months ago
Hello Abri. We are sorry to hear about the experience you had with the Blemish Clearing 2% Bha Toner and would like to speak with you directly. Please give us a call @888-842-9371 Monday - Friday 9AM - 5:30PM EST for assistance and provide the reference #45885463. Please have the product with you if available. We look forward to speaking with you.
5 out of 5 stars
Thumbs up graphic, would recommend
27 March, 2026Verified purchase
(no review title)
i have oily & acne prone skin and it helped 4 times after using it im not sure about brightening just yet
5 out of 5 stars
23 March, 2026
originally posted on Thayers
Great
[This review was collected as part of a promotion.] Awesome stuff! Really helped with my acne and post acne hyperpigmentation. Highly recommend anyone with oily skin might be a tad bit drying for dry skin folks
1 out of 5 stars
17 January, 2026
originally posted on Thayers
Blemish clearing? More like blemish causing.
This new formula is causing me to break out. The number of ingredient changes compared to the old formula is wild! I can't believe they even tried to pass this off as the same product. The new formula is absolute garbage. I had a stable routine involving this product but now need to find something different because this new formula has ruined my skin and again, is expensive garbage.
1 reply from Consumer Care Center team - 4 months ago
Hi there Rachel. We are sorry to hear about your experience with the Blemish Clearing 2% Bha Toner. We want to understand what happened just as much as you do and would like to speak with you directly. Please give us a call 888-842-9371 Monday - Friday 9AM - 5:30PM EST for assistance and provide the reference # 44864508. We look forward to speaking with you.
1 out of 5 stars
10 January, 2026
originally posted on Thayers
The new formula is bad!
The new formula made me break out. Please go back to the old formula.
1 reply from Consumer Care Center team - 4 months ago
Hi there Mrs. Madl. We are sorry to hear about your experience with the Blemish Clearing 2% Bha Toner. We want to understand what happened just as much as you do and would like to speak with you directly. Please give us a call 888-842-9371 Monday - Friday 9AM - 5:30PM EST for assistance and provide the reference # 44774257. We look forward to speaking with you.
1 out of 5 stars
9 January, 2026
originally posted on Thayers
New formula, worse breakouts
New formula is causing breakouts, I finally had an established skin care routine and now I’m back to square one after this change. Please change back to the original!
1 reply from Consumer Care Center team - 4 months ago
Hi there. We are sorry to hear about your experience with the Blemish Clearing 2% Bha Toner. We want to understand what happened just as much as you do and would like to speak with you directly. Please give us a call 888-842-9371 Monday - Friday 9AM - 5:30PM EST for assistance and provide the reference # 44768338. We look forward to speaking with you.
1 out of 5 stars
8 January, 2026
originally posted on Thayers
New formula is TRASH! DO NOT BUY
New formula is such a disappointment. No longer the same product, AT ALL. The quality went down, the price went up, and we are being lied to because they say the only thing that has changed is the look... truly disgusting. Wish I could rate 0 stars.
1 reply from consumer care center team - 4 months ago
Hi CloudyDreams. Thank you for reaching out to Thayers regarding the Blemish Clearing 2% BHA Toner. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 888-842-9371, M-F, 9am-5:30pm, ET and provide us with your case #44746774. Please have the product with you when you call. Looking forward to hearing from you!
1 out of 5 stars
1 January, 2026
originally posted on Thayers
Why change formula
[This review was collected as part of a promotion.] [Employee of thayers] Why change formula the new one is not good and it’s slimy
1 reply from Consumer Care Center team - 4 months ago
Hi Ernie. Thank you for reaching out to Thayers and sharing your comments on the Blemish Clearing 2% Bha Toner. Feedback from our consumers is very important to us and helps us improve all of our products! We appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products!
1 out of 5 stars
29 December, 2025
originally posted on Thayers
Please change back to the original formula!!!
Your loyal customers are begging you to revert back to the original formula. I thought it was just me but after seeing a ton of recent reviews, it’s clear that it has changed and is now causing breakouts instead of resolving them. The original was the only thing that actually kept my skin clear and I’ve been using it for years, same as many other reviewers. This is extremely disappointing to so many of your customers and I anticipate you will lose many if the original product doesn’t return.
1 reply from Consumer Care Center team - 4 months ago
Hi Candace, we hear you, and we truly appreciate you taking the time to share this honest feedback. It’s clear how much the original formula for the Blemish Clearing 2% Bha Tone meant to your skincare routine, and we are sincerely sorry for the frustration and skin concerns this change has caused. Feedback like yours is vital as we evaluate our products and how they serve our customers. We are taking your comments, and those of the other reviewers you mentioned, to heart. Thank you for staying with us for so many years—we hope to earn back your trust."
1 out of 5 stars
27 December, 2025
originally posted on Thayers
Slimy
I've been using this formula for years and it really worked...WITHOUT HYRALURIC ACID. Go back to the old formula... HA just makes my skin slimy and I think it's actually making me break out. The whole point of the original formula was to 'dry out' skin that was on the oily side or acne prone. Disappointed and frustrated I have to look for a new solution.
1 reply from Consumer Care Center team - 7 months ago
Hi JS62. Thank you for reaching out to Thayers. We are sorry to hear about the experience you had with the Blemish Clearing 2% Bha Toner. We would like to speak with you directly about it. Please give us a call at 888-842-9371, M - F, 9am - 5:30 pm, ET for assistance and provide the case #44147386. Please have the product with you when you call. Looking forward to hearing from you!
5 out of 5 stars
Thumbs up graphic, would recommend
21 December, 2025Verified purchase
(no review title)
After a month of use, this toner has helped to control acne breakouts that started after I stopped using tretinoin. This product is effective and not too drying as long as followed up with moisturizer. This is a new staple for me!
3 out of 5 stars
Thumbs down graphic, would not recommend
18 December, 2025Verified purchase
Disappointed in the long run
I have had this product for a couple of months and at first it worked great and I felt that my skin was improving. Then the liquid began to separate and now anytime I use it makes suds and my skin has become more sensitive to it. I even checked the open date time and I am well within it. There's still much left in the bottle but I'm afraid I now need to toss it :(.
1 reply from ThayersConsumerCare team - 7 months ago
Hi Hals23. Thank you for reaching out to Thayers. We are sorry to hear about the experience you had with the Natural Remedies Clearing Toner. We would like to speak with you directly about it. Please give us a call at 888-842-9371, M- F, 9am - 5:30pm, ET and let us know you contacted us through a review. It would be helpful if you could have the product available when you call, as well as providing the agent with your username. Looking forward to speaking with you.
1 out of 5 stars
9 December, 2025
originally posted on Thayers
Not the same great product it once was, it's gross
I would give 0 stars if I could. Was my favourite product, now it stinks and is slimey. The scent is unbearable (not good for scent free workplaces) as I can smell it under my makeup. Why was the formula sneakily changed with the label (new look same product -flat out lie). Will never buy again.
1 reply from Consumer Care Center team - 7 months ago
Hi Mrs disappointed. Thank you for reaching out to Thayers regarding the Blemish Clearing 2% BHA Toner. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 888-842-9371, M-F, 9am-5:30pm, ET and provide us with your case #44249154. Please have the product with you when you call. Looking forward to hearing from you!
5 out of 5 stars
Thumbs up graphic, would recommend
6 December, 2025Verified purchase
Amazing
Literally no new pimples for me or my husband while using this and it didn’t irritate our skin at all either! Helped any existing pimples disappear. Smell is mild and pleasant and fades quickly. We only use it 1-2 times a week and it keeps our skin clear. I much prefer it to other salicylic acid I’ve tried in the past like neutrogena. Will continue to buy this instead. Please never change the formula!!!