The Handbook of Crisis Communication - (Handbooks in Communication and Media) 2nd Edition by W Timothy Coombs & Sherry J Holladay (Hardcover)

About the Book

Book Synopsis

The revised and updated new edition of the comprehensive guide to crisis communication research and practice

The Handbook of Crisis Communication provides students, researchers, and practitioners with a timely and authoritative overview of the dynamic field. Contributions by an international team of 50 leading scholars and practitioners demonstrate various methodological approaches, examine how crisis communication is applied in a range of specific contexts, discuss the role of culture and technology in crisis communication, and present original research of relevance to the development and evaluation of crisis communication theory.

Now in its second edition, the Handbook covers the latest advances in global crisis communication technology, current trends in research and practice, social media in crisis communication, and more. Each of the 38 chapters incorporate new material offering fresh insights into existing areas of crisis communication and explore new and emerging lines of research. A wealth of new case studies, practical scenarios, and in-depth analyses of recent crises are integrated throughout.

• Examines traditional applications, recent advances, and emerging areas in crisis communication
• Discusses communication approaches for organizational crises, disasters, political crises, and public health crises
• Provides up-to-date coverage of the latest terminology, methods, and research trends in the field
• Highlights how crisis communication theory and research can inform real-world practice
• Features detailed analyses of crisis communication in major events such as terrorist attacks, natural disasters, industrial accidents, and global pandemics

The Handbook of Crisis Communication, Second Edition is an excellent textbook for advanced students in public relations and strategic communication programs, and a valuable reference for researchers and practitioners in fields such as crisis communication, public relations, and corporate communication.

From the Back Cover

HANDBOOKS IN COMMUNICATION AND MEDIA

Fully revised throughout, this new edition of The Handbook of Crisis Communication is a comprehensive guide to both traditional and cutting-edge crisis communication research and practice. Bringing together contributions by more than 50 leading scholars and practitioners from around the world, this authoritative volume describes different methodological approaches to crisis communication and illustrates how crisis communication theory is applied in a variety of organizational crises, disasters, political crises, and public health crises.

This edition addresses new lines of research, advances in global crisis communication technology, the evolving role of social media in crisis communication, the latest terminology and methods, and more. Updated and expanded chapters include a wealth of new case studies, practical scenarios, and analyses of recent crises.

Providing an in-depth account of the latest research and emerging trends in the field, The Handbook of Crisis Communication, Second Edition is an excellent textbook for advanced students in public relations and strategic communication programs, and a valuable reference for researchers and practitioners in fields such as crisis communication, public relations, and corporate communication.

About the Author

W. Timothy Coombs is a former Professor at Texas A&M University and an Advisor for the Centre for Crisis and Risk Communications. He is the recipient of numerous awards, including the Association for Business Communication's Business Impact Award. He is the author of Code Red in the Boardroom and Today's Public Relations.

Sherry J. Holladay is a former Professor at Texas A&M University and an independent researcher. She is the co-author (with W. Timothy Coombs) of It's Not Just PR and PR Strategy and Application, and the author of numerous articles related to corporate communication.