Venus Extra Smooth Sensitive System Razor + Razor Blade Refills

We're so sorry to hear about this, Nona. The blades have a coating that makes them extremely resistant to staining and rust. However, like any steel, the blades can rust if they are in hot, moist conditions during shipping and handling; or if you store the razor in a moist place. It is important to store razors and razor heads in a dry area and away from any cleaners, as these could cause the blade to rust. We'd like to learn more about this and help. Please call us at 800-445-5388.

We're sorry you're disappointed about this, and thanks for leaving your review! Our research has shown a small percentage of women are using the shower hooks provided today. So in an effort to reduce waste, we've decided to remove these from the package. We recommend you store razors with the blades facing up and out of the stream of water from the shower or tub faucet. You're welcome to call us at (800) 445-5388 if you'd like any further assistance.

Thank you so much for your review and for letting us know your experience with your razor blades. With quality being at the forefront of everything we do, and with our many quality checks, this isn't what we expect, especially if you used light pressure while shaving. We'd like to learn more, make a detailed report to our Quality Team, and help. Please call us at 800-445-5388.

Thank you for your review. We're sorry to hear you didn't have an amazing experience with Venus Deluxe Smooth Sensitive Women's Razor. Please know that our products are thoroughly tested to meet our high quality standards, and we'll be sharing this with our team. If you can give us a call at (800) 445-5388, we'd be happy to learn more and see how we can help.

Women deserve to have the best shave possible, so we're truly sorry to hear about your experience. With our safety checks, razor burn is the last thing we expect. Because you had this experience, please discontinue using it. Razor burn is typically caused by dry shaving, shaving too aggressively, and or using a dull blade. To counter this, if you aren't doing so already, shave using warm water, a pre-shave, and light and gentle strokes. If you feel your razor start to dull, please discontinue using it and move onto the next one. We'd like to make a detailed report to our Safety Team and help. We can be reached at 800-445-5388.

Oh, no, we're sorry to hear you didn't get the great shave we want for you. Our products are thoroughly tested to ensure they meet our high quality standards. We'd love the chance to learn more and get you back to that quality Venus shave. Please give us a call at (800) 445-5388.

We're sorry to hear you had this experience. With our many quality checks, we expect every Venus razor to meet our high standards. In case this helps, here are some quick tips on how to avoid ingrown hairs: 1. Exfoliate: Ingrown hairs are commonly caused due to dead skin cells that can obstruct a hair’s growth. Exfoliating regularly helps remove these cells which not only helps reduce the chance of ingrown hairs but also helps keep your skin feeling smooth. There are many ways you can exfoliate, such as using exfoliating body scrubs or exfoliating gloves. 2. Hydrate: Moisturization and hydration are key to helping reduce the chances of ingrown hairs as it helps keep your skin cells healthy. First, make sure you wet your hair before you shave with a warm bath or shower. This will help soften the hairs for an easier and cleaner cut. You can also use a shave prep such as Venus Satin Care to help with hydration and protection. Finally, do not forget to use your favorite moisturizer when you are done to keep your skin healthy, hydrated, and soft. Also, make sure to change your blades or razor when you feel it getting dull. If you can give us a call at (800) 445-5388, we'd be glad to learn more and see how we can help you further.

Thanks for your review. We're sorry to hear this has been your experience, and we'd like to help. Here are some tips on how to clean and store your Gillette razor: 1. Rinse your razor frequently as you are shaving. For best results, don't tap the razor on the sink, but instead swirl it in warm water or under running water to remove shaving debris. 2. Shake off any excess water and allow the razor to air dry, rather than patting the blades with a towel. 3. To avoid rust and damage, store your razor in its holder in a dry area. Store it away from other bathroom products (e.g., cleaning sprays). If you do not have a holder, store the razor face-up on surfaces, or vertically in a cup or a stand. Please be assured your review is being shared with our team. If you have any other questions or concerns, we're happy to hear from you at (800) 445-5388.

We're sorry to hear you didn't have the experience we'd expect from the Deluxe Smooth Sensitive razor, and assure you that we have many quality checks to ensure you get an easy, smooth shave. We'd like to get more information to help, as well as share this with our Quality Team. When you have time, please get in touch with us at (800) 445-5388.