Western Digital My Passport 5TB USB 3.2 (Gen 1 Type-A) 2.5" Portable External Hard Drive - Red: Compatible with Windows & macOS
$159.99
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3.6 out of 5 stars with 21 reviews
quality: 1 out of 5
value: 1 out of 5
0% would recommend
1 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
4 January, 2025Verified purchase
Horrible, does not last.
Do not buy this hard drive! Worked for about a month and then completely shot out on me. Waste of $100 and this isn’t the first time I’ve had this issue with this brand. I tried to give them one more chance and I regret it. Avoid at all costs.
5 out of 5 stars
9 January, 2023
originally posted on Western Digital
gr8 product for the price point
i love it, it's reliable & affordable and compact!
4 out of 5 stars
16 August, 2022
originally posted on Western Digital
Good Drive, software suc*s
Its nice but the software to use is a bit of pain, everytime I turn on my computer I get error message that the drive cannot be started and needs to scan for errors, a real pain. It only offers backup not a clone that would continuously add files as I use the laptop. I had to remove the password, due that when you boot it cannot start the drive and the password would not pop up, I have to manually search the app and enter password and then run the app to run the back up, kind of like the 80's I thought we are in the 21st century and advance technology existed. It may be a ok drive but terrible software. My old one that is 15 years old, no longer works because the software does not support windows 10 or 11, so I cannot access my files backed up. No support. I may have same with this new one, in 5 years no support for the software or updates.
1 out of 5 stars
5 November, 2021
originally posted on Western Digital
Broken
Defective, Had to return it. Found another one at the store for $20 less.
1 reply from SM OLS Team team - 4 years ago
Hello Davvid, We're sorry to hear about your user experience with the WD My Passport and appreciate your time for providing this review. We are sorry that you have returned the drive before we had the opportunity to assist you. All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. You can contact us directly via phone to address any questions or concerns to ensure a good overall user experience. Need Help? Please see our "'Contact Us" page for information.