Worx WG349.9 20V Power Share 8" Pole Saw with Auto-Tension (Tool Only)

would like to give a good review of the unit. it does cut good when the chain is on the track. yesterday I used the saw and in 30 minutes of periodic use, the chain jumped off 5 times. is there something I am doing wrong?

[This review was collected as part of a promotion.] I bought this pole saw because I needed one, as I have many trees around my property that needs "pruning" from time to time. I also have several other WORX products, so wanted to add to the collection. However, this saw is so heavy on the saw end, it's almost impossible to hold for very long. I'm a big strong guy, I can't hold it for more than a few seconds. I don't know how anyone can. The further you extend the handle, the heavier and more awkward it gets. When you can actually cuts, it's fantastic. It's the one WORX tool I own that has disappointed me.

We had and enjoyed four Worx products before buying this pole saw: Blower, hedge trimmer, string trimmer (all great); power washer (adequate). We were surprised how much we regret the purchase of the pole trimmer. It's awkward to use, the chain does not stay on, its cutting power isn't great, the lubricant leaks out when it's idle. I am a master gardener and use tools regularly. The pole saw is not efficient and does not contribute positively to the task. We do not recommend.

[This review was collected as part of a promotion.] Chain saw pole and this pole are both different so these tools can't be shared with poles. That makes them poorly designed. Many other makers have made chain saw /pole saw with pruner attachment, and hedge trimmer attachments, plus. I wanted the handy hand chain saw and this to work together. I ended up going with the larger chain/pole saw, but like many others I'm disappointed that the poles aren't sharable. A pruner for this pole would be nice too, but not here. Too many seperate tools that don't work with each other, other than the batteries. I love the pruner too, but no replacement blades? No replacement parts?

I bought this saw to cut down lower limbs on some dying Maple trees around my house. After reading some other reviews about this saw, I wasn't sure if I should buy it. There are several reviews saying the chain comes off, yes that did happen to me, but only once. If it does come off, it's a little bit of a pain to get it back on the track but once you get how to correctly "tension" the chain, it works a lot better after that. So, it was a learning curve for me. It's supposed to have some kind of "auto tensioner", well, if it does, I don't know if mine works or not. There were several times I had to check the chain after cutting, and it seemed loose to me, so much for auto tensioning. You can manually tighten the chain with the knob on the side. It doesn't come with chain oil so be prepared to buy some, but a quart size bottle should last a pretty long time if you're only going to use it a few times a season. I've cut up to 4 inch branches, but there were times the saw would "hang up" and stop, and I had to back the saw out of the cut. Once I got more familiar with it, that didn't happen as much anymore. It's WAY lighter than some other pole saws that are basically a small chainsaw stuck onto the end of a pole. So that's a big plus, however, you still have to find where the balance point is when you raise it over your head. It takes a little getting used to. It's easy to extend but, WATCH out when locking the extension clamps in place, I pinched my finger pretty bad. That won't happen again ! I never ran out of battery power in 2 days worth of use, so that was good. I think it's put together pretty well for the money, it's not professional grade, but for once and awhile use it should do fine for my needs. What's also nice is that it breaks down into 2 pieces, so it's easy to store on the shelf in the shed. I have other WORX lawn tools and it's great that the same battery powers all of them. It's not professional grade, and for this price, it shouldn't be thought of as that. For occasional use, it should be fine for me. The 3 year warranty is also a plus. So far, not disappointed.

[This review was collected as part of a promotion.] I used the unit one time for 15 minutes; chain came off; tried to put it back on; came off again; 3rd time; not a charm...forget it; I'm returning it. I have other worx products which work fine; not this one; dont' waste your money.

[This review was collected as part of a promotion.] My husband loves it. Just what he needed to trim around the house.

After using another brand, I bought this one to match the other Worx tools I own. This is designed poorly and manufactured cheaply. I'm extremely disappointed because I boast about my other tools so much. On the second use, the chain got loose and lodged. I cleaned it up to find the tensioner had broken. Now to try to find a replacement part is aggravating.

Has plenty of power to get through limbs and branches, and has pretty good reach also. I like the self oiling feature and it is easy to adjust the chain tensioner.

[This review was collected as part of a promotion.] Lightweight and cuts great, only it eats batteries.

I’ve never used a pole saw before, but this tool is mostly intuitive. Where I had trouble (tensioning the chain, one other small issue), the manual solved it. I will say that although I picked the lighter of the two Worx pole saws, I did not at all have the arm strength for working this tool up high in the air. I was able to prune the worst offenders, then put the saw away for another day. Still, I’m sure I would have the same problem with any brand, as my arm strength is not great.

I bought pole saw to reach limbs that were hanging over my house. Many of the limbs were up to 4” thick and the pole saw cut through easily.

[This review was collected as part of a promotion.] This Pole saw is weighted much better than the other tool option (but I guess the other is more versatile). Love the auto-extension. I have another pole saw from another brand, and you have to bring the separate extension pieces, and add manually - this is all in one piece. Only improvement would be if there could be more counter-balance weight or maybe a strap to help holding up high at an angle.

[This review was collected as part of a promotion.] great addition to my 20v share tools

I love Worx tools Interchangeable battery and great quality for the price This however is a waste of money Poorly balanced, cheap plastic construction and overall not able to do much work

[This review was collected as part of a promotion.] Looks great, a little heavy fully extended. Only tried it out to see how useful it will be and to make sure it is working.

EXCELLENT CUTTING POWER REQUIRES VERY LITTLE EFFORT JUST REST THE BLADE AGAINST THE LIMB AND THE WEIGHT OF THE SAW DOES THE REST.OUT OF THE BOX AND SLIDE IT TOGETHER AND START CUTTING!

[This review was collected as part of a promotion.] My husband really likes this pole saw, it's lighter and much easier to handle than his last pole saw by a competitor. We have other Worx products and like that the batteries are interchangeable.

[This review was collected as part of a promotion.] Just came in from using my saw for the First Time. Gotta tell ya.....Like All my Worx Tools....It made me look and feel like a Pro!...I'm 62 and I love playing in the yard with it. One Problem....I don't have two!!...

[This review was collected as part of a promotion.] The tool has a good reach and cuts quickly. However, the chain adjustment ratchet doesn’t work very well and you have to keep resetting the chain to keep it working.