Natural Instincts Clairol Demi-Permanent Hair Color Dye Cream Kit - 5 Medium Brown, Hazelnut
Color5 Medium Brown, Hazelnut
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3.8 out of 5 stars with 11031 ratings
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3.7 out of 5 stars with 1271 ratings
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Guests are saying
This hair dye offers a variety of shades that guests appreciate for their vibrant colors and ease of use. Many guests love the gentle formula that doesn't damage hair, making it suitable for regular use. However, some guests have experienced unexpected color results, particularly with darker shades. Overall, it provides good gray coverage and is favored for its pleasant scent and affordability, making it a popular choice for at-home hair coloring.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.8 out of 5 stars with 1975 reviews
effectiveness: 3.31 out of 5
quality: 3.52 out of 5
value: 3.51 out of 5
57% would recommend
163 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
3 March, 2026Verified purchase
Good hair dye
Good hair dye for gray management.
5 out of 5 stars
Thumbs up graphic, would recommend
22 February, 2026Verified purchase
works as good as permanent color
I usually use permanent color. tried this to not damage my hair as much. lasts just as long and my hair is healthier!! does cover or mask greys well!
1 out of 5 stars
Thumbs down graphic, would not recommend
22 February, 2026Verified purchase
Wheres the color??
So my natural hair is already a dark brown but it’s noticeable that it’s brown, so I bought the dark warm brown but it dyed my hair black?? It looks nothing like the color on the box. The picture where I have the orange jacket is the before and the picture with the dye box next to my head is the after .
3 out of 5 stars
Thumbs down graphic, would not recommend
21 February, 2026Verified purchase
ok more natural option
I wasn't so happy with this product because it didn't cover my grays completely like other product although I do appreciate it being more of a natural option
5 out of 5 stars
21 February, 2026
originally posted on Clairol
Love the Shade!
I have been using this shade for years. It's so easy to apply. I need to cover grey roots and don't want a permanent product that damages my hair. I do leave it on longer, about 20 minutes, to cover my grey. I love the color!
1 out of 5 stars
14 February, 2026
originally posted on Clairol
Crazy Color!!!!
My natural color is I a light brown with red highlights, auburn. This turned my gray roots into a slightly darker version of Lucille Ball’s orange/red color. It’s great if you want to look like a circus clown. 🤡
1 reply from Clairol team - 16 days ago
Hi there! We do want to thank you for trying our Clairol Natural Instincts line; yet, we are truly saddened to learn that you did not get the results you hoped for. Since there are quite a few variables to consider on the results you received, we feel it is best to speak with you directly to make the best recommendation. When you have a moment, please call us at 1-800-252-4765, and we would be glad to further assist!
2 out of 5 stars
12 February, 2026
originally posted on Clairol
Too dark
I got the dark warm brown. My hair before wasnt super dark but I thought this color was beautiful. Its definitely dark almost too much. Also the one glove was missing a finger and was split on the side
1 reply from Clairol team - 16 days ago
Hi there! We do want to thank you for trying our Clairol Natural Instincts line; yet, we are truly saddened to learn that you had darker results than intended! The use of a clarifying shampoo, followed by a deep conditioner can sometimes soften a color that is too dark. We also suggest that you avoid the use of heat (ex: blow dryers, curling irons) which can further set the color in. If the clarifying shampoo does not lift out enough of the color, please call to speak with one of our hair color experts! You can contact us at 1-800-252-4765, and we would be glad to further assist.
4 out of 5 stars
Thumbs up graphic, would recommend
11 February, 2026Verified purchase
(no review title)
The color is great in some point. (Im not sure my hair is orange)
5 out of 5 stars
9 February, 2026
originally posted on Clairol
Great! But leave it on gray roots for 20 mins 1st
While I don't love the smell of this I love how my hair came out! It was very red before and the roots which are mostly white were like a yellowish due to me doing a permanent root coverage with an 8A/8N combo. Doing 7 Dark blonde made my hair looks so even and shiny, although it didn't remove the red. I did have to go back and put some more on the roots for 20 mins after blow drying though. Next time I will do the roots for 20 first, then the mids to ends for 20. Maybe 7A will be the way to go next time?
1 out of 5 stars
6 February, 2026Verified purchase
So upset
The 6.5G was supposed to be a light brown and my hair came out darker
1 out of 5 stars
6 February, 2026
originally posted on Clairol
Damaging & does not lighten
I bought this thinking I had grabbed Garnier Fructis because of the green colored box. Well, what a mistake ! It left my hair incredibly dried ! Also, the color was meant to be lighter than the color I had last bought (from Garnier Fructis) - it did not lighten all & the Garnier was an actual darker color and it managed to dye my hair the color it was meant too
1 reply from Clairol team - 23 days ago
Hi there! Thank you for using our Natural Instincts line, but we regret that the color did not give you the results you expected and dry results. Since the Natural Instincts is a demi-permanent hair color, it cannot lighten natural or previously colored hair. It is best to use a shade close to your natural color to help with grey blending with this product line. This product has conditioning in every step of the coloring process; so, this is not the experience we want you to have nor what we would expect and we would like to help you further. When you have a moment, you may call us at 1-800-252-4765 so we can better assist!
5 out of 5 stars
30 January, 2026Verified purchase
(no review title)
Is easy to use and the best is doesn't contain the quimicals that the hair salon products have to damage the hair
1 out of 5 stars
Thumbs down graphic, would not recommend
23 January, 2026
(no review title)
Worst hair dye ever. I got a light brown, it turned my BLONDE hair BLACK. do not buy.
4 out of 5 stars
23 January, 2026
originally posted on Clairol
Finally found a non brassy color 5C
I have highlighted dirty blonde hair. I wanted a change and less upkeep. I have a few grays, but didn’t really need coverage for that. I was looking for something not give me “orangey” tones, since I tend to pull that way. Extremely impressed-no orange and very vibrant. Hair looks glossy. Not sure how this will fade yet. Very pleased and will apply again.
5 out of 5 stars
18 January, 2026
originally posted on Clairol
Rose Gold Blonde is the best!
7RG is the most beautiful natural looking red shade ever! I buy it in bulk so that I’m never without. I always get so many compliments on the color of my hair. Everyone thinks I’m a natural redhead and when I tell them it’s from a box, they are shocked! Please don’t stop making this color!
5 out of 5 stars
18 January, 2026Verified purchase
(no review title)
Love it
4 out of 5 stars
Thumbs up graphic, would recommend
14 January, 2026
Satisfied
I love how soft my hair was after the process and I LOVE IT! It might not work with everyones hair type but it definetly works for mine! It was a little darker than it shows on the box but it lightens up
3 out of 5 stars
Thumbs down graphic, would not recommend
12 January, 2026Verified purchase
did not cover my gray hairs
I wanted to like it and while I do like the color it came out on my brown hair but it did not cover gray hairs at all which was the point.
1 out of 5 stars
5 January, 2026
originally posted on Clairol
Disappointed
It states that this product doesn't contain phenylenediamine however after reading the ingredients it clearly states that it does. I have had some allergic reaction to that ingredient so when I read that it doesn't contain said ingredient I purchased 2 boxes only to find it does. I feel like I have been mislead 😕
1 reply from Clairol team - 2 months ago
Thank you for reaching out to Clairol and giving us this opportunity to respond. We are sorry to learn of your disappointing experience with our Natural Instincts. We want to let you know that consumer safety is, and always has been, our first priority, and each product must meet our stringent safety and efficacy standards. Your experience is atypical, and it would be helpful for our Quality Assurance team to evaluate this experience further. When you have a moment, please give us a call at 08000833338 so we can better help!
1 out of 5 stars
3 January, 2026
originally posted on Clairol
Color is different now
This used to be a great color. Now, it turns my hair a reddish, golden color. Rusty-looking. It seems something has changed in the formulation. Very dissappointed.
1 reply from Clairol team - 2 months ago
Hi there! We would first like to thank you for your loyalty to our Natural Instincts over the years. However, we are truly saddened to learn of your disappointment. We would like to let you know that the Natural Instincts formula has not been changed in a few years since the switch to the cream formula. Nonetheless, this is not the experience we want you to have and these results can be factors on a few different variables. Due to this, we invite you to speak with us directly at 1-800-252-4765 so we can better assist you.