Ninja CREAMi XL Deluxe 11-in-1 Ice Cream and Frozen Treat Maker Silver: Ice Cream Maker, 800W, Yogurt & Sorbet, Dishwasher-Safe
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$249.99
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The Ninja Creami is a versatile and user-friendly machine that allows guests to create a variety of frozen desserts, including ice cream, sorbet, and milkshakes, with ease. Many guests appreciate its customizable features and the ability to use fresh ingredients for healthier treats. While some have experienced issues with noise and durability, the overall satisfaction with the quality of the desserts produced makes it a popular choice for home use.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.1 out of 5 stars with 390 reviews
design: 2.91 out of 5
ease of use: 2.8 out of 5
easy to clean: 3.18 out of 5
quality: 2.45 out of 5
value: 2.5 out of 5
28% would recommend
14 recommendations
5 out of 5 stars
10 July, 2026
originally posted on influenster.com
Get this!
We got this on a whim and I’m so glad we did! We have wanted to make our own ice cream for a long time as the store bought can be expensive for cleaner ingredients. With this, we know exactly what is going into our treats. It is so easy to use and just as easy to clean. It fits in well on my coffee station counter. It is pretty loud but we aren’t bothered by it.
5 out of 5 stars
7 July, 2026
originally posted on sharkninja.com
Great buy!
We are enjoying this so much. My daughter visited this week & now she wants one!
5 out of 5 stars
5 July, 2026
originally posted on sharkninja.com
(no review title)
Very good machine and blends and make a good texture when done. Would recommend this product to everyone. Thanks
5 out of 5 stars
2 July, 2026
originally posted on Shark Ninja
Love it!
I absolutely love my Ninja Creami Deluxe! I have tried out the Ice Cream, Lite Ice Cream, and Sorbet so far, and everything has been delicious! I found the recipe book it came with to be helpful as well as recipes I found online. Also, it’s much easier to clean than I had thought! 10/10 purchase. I would recommend to any ice cream/sweet treat lovers!
1 out of 5 stars
27 June, 2026
originally posted on sharkninja.com
Ninja Creami sucks
I bought this a couple weeks ago and it hardly works. Don’t waste your money
1 reply from SharkNinja team - 13 days ago
Hi there, Thank you for taking the time to leave a review. We're sorry to hear that your product has not been performing as expected. We'd be happy to share some troubleshooting tips and tricks that may help improve your experience. However, we noticed that your review doesn't specify the issue you're encountering, so we're unable to provide targeted guidance at this time. Please contact us using the link below with additional details about the problem you're experiencing, and our team will be happy to assist. https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen
5 out of 5 stars
23 June, 2026
originally posted on sharkninja.com
Ice Cream the way it should be. No preservatives
Let me just say that after my teenage grandson tried the peanut butter ice cream that I made in the Ninja Creami Deluxe, he went home and told his mom that he wanted a Ninja Creami for his next birthday. Honestly I thought that it would be something that would in up in the back of the cupboard, so i put off buying it for a long time. I'm glad that I decided to go ahead and buy one and to tell you the truth I don't consider myself an ice cream lover, but this is a game changer because I can control what I use when I make my ice cream. No more preservatives or chemicals in my ice cream and it's actually a lot better tasting than ice cream that I've purchased. My husbands new favorite is coffee ice cream. Mine teeters between Pumpkin Spice Cheesecake and Peanut butter and best yet I don't have to wait until the fall season to get my Pumpkin Cheesecake ice cream. I can make it anytime I want.
4 out of 5 stars
3 June, 2026
originally posted on sharkninja.com
Perfect FroYo
Purchased a few weeks ago and have been making yogurt in instapot and converting to various frozen yogurt in the CREAMi Deluxe. It has worker extremely well making the froyo but has a power issue. Support is resolving the power issue.
1 out of 5 stars
Thumbs down graphic, would not recommend
31 May, 2026Verified purchase
Broke within 6 months
It worked 7 times before it broke. Not worth it.
1 reply from SharkNinja Product Expert team - 1 month ago
Hi there, We’re really sorry to hear that your unit stopped working after only a few uses, that’s definitely not the experience we want for our customers. We understand how disappointing that must be. We’d like to help get this resolved for you, so please give our support team a call at 1-800-365-0135, Monday to Friday, 9 a.m. to 9 p.m. ET | Saturday 9 a.m. to 6 p.m. ET, and they’ll be happy to assist further. Kind regards, Ninja Kitchen
5 out of 5 stars
30 May, 2026
originally posted on sharkninja.com
Easy delight
ONG we have made strawberry ice cream. Watermelon sherbet, chocolate mint and frozen cappuccino in the two weeks we have had it ! Where have you been ? Best thing I’ve bought this year !!
5 out of 5 stars
27 May, 2026
originally posted on sharkninja.com
Ice cream for breakfast? Yes, Please!
Sometimes I can't put into words just how much I love my Ninja Creami Deluxe. We use it multiple times per week and occasionally multiple times per day. As a diabetic, I often make high protein, low carb ice cream mixes to have for beakfast and/or evening snack. If you don't have a Creami machine yet you definitely should hurry!
5 out of 5 stars
26 May, 2026
originally posted on sharkninja.com
Amazing little machine
I bought the Ninja CREAMi Deluxe after some careful consideration, a couple of broken blenders, and a lot of money spent on replacements. At that point, I had had enough, and I wanted something semi-professional that could satisfy my love for ice cream while also allowing me to enjoy it safely because of my allergies. I know exactly what goes into my ice creams, and they come out perfectly creamy and delicious every time. You can practically make any kind of flavor or combination, and there is so much room for experimentation! It also saves you a lot of money in the long run, considering how expensive ice cream can be. Personally, I do not think it is loud at all. To me, it sounds just like a very powerful blender. But that is just my opinion!
5 out of 5 stars
25 May, 2026
originally posted on Shark Ninja
Works well!
Tried frozen yogurt, sorbet, margaritas et ice cream. Works well on the first spin, but need to add liquid if you freeze it again before respinning.
1 out of 5 stars
24 May, 2026
originally posted on sharkninja.com
(no review title)
Does not work!!! Very unhappy with the machine. Tried following the troubleshooting. Fire hazard.
1 reply from SharkNinja team - 2 months ago
Hi there, Thank you for taking the time to share this feedback with us. We understand how concerning and frustrating this experience has been with your Ninja CREAMi Deluxe, especially after following troubleshooting and still having issues. We can see that you previously reached out to our team and that a resolution was provided. Please reply to that email so we can continue assisting you and complete the process. If you have any further concerns or questions, you’re also welcome to contact us using the link below. https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen
5 out of 5 stars
Thumbs up graphic, would recommend
22 May, 2026Verified purchase
(no review title)
I love it but I will recommend to get it at the store instead of having it shipped to your home .
5 out of 5 stars
12 May, 2026
originally posted on Shark Ninja
Excellent Ice Cream Maker for Homemade Frozen Trea
Ninja CREAMi is an excellent product that makes creamy, delicious frozen desserts quickly and easily. It is perfect for creating customized ice cream, sorbet, milkshakes, and healthier treats at home
5 out of 5 stars
9 May, 2026
originally posted on influenster.com
You won’t be disappointed
When I first got the Creami I was a bit skeptical as I literally thought the machine was going to take off with how loud it is. But having used A LOT the noise is worth it lol. Does take about 10 minutes to mix the ice cream from the initial first spin then possibly another spin then your mix in spins. Once you figure out the settings you can end up with the most creamiest texture and you can make any flavour you want when you want. I did have to buy more tubs so I have different flavours when I wanted. It just stays on the worktop and I use it for my chill time in bed, not to big but big enough that it had its own space in the kitchen.
5 out of 5 stars
17 April, 2026
originally posted on sharkninja.com
Turns Basic Ingredients Into Something Great
I’ve been using my new Ninja Creami XL for a while now and it’s honestly been even better than I hoped. I figured I’d use it here and there, but it’s turned into something I reach for a lot because it makes frozen desserts at home really easy. What I like is how much you can mess with it and still get good results. I’ve been doing coffee based mixes, fruit blends, and some lighter sherbet style stuff. It’s pretty forgiving too. If it’s still too firm, a quick respin brings it right back to that smooth texture again, so it doesn’t feel like I’m stuck with whatever came out of the freezer. I end up with something that actually tastes great, using simple ingredients that I pick myself instead of relying on store bought options.
5 out of 5 stars
12 April, 2026
originally posted on sharkninja.com
Very easy to use!
The ease of use on this machine is one of its best features. With 11 one-touch programs, you just select your setting and let it do the work—no guesswork or complicated steps. All you have to do is prep your base, freeze it, and then the machine turns it into a smooth, creamy treat in minutes using its “Creamify” process. The controls are straightforward, and even first-time users can get great results right away. I also love how customizable it is—you can easily adjust textures or add mix-ins without any hassle. Overall, it’s incredibly user-friendly and makes homemade ice cream feel simple and fun instead of complicated. Highly recommend for beginners and busy households!
5 out of 5 stars
9 April, 2026
originally posted on sharkninja.com
Ninja support is excellent
We have the ninja creamy deluxe. We love it. We use it all the time. That's not what this review is about. It developed a well known problem which is the blade was falling off. Apparently this happens because of demagnetization. Now we did not register the warranty on this because we never register the warranty on anything! We called ninja. They completely sent a fresh machine even though we couldn't prove warranty. I thought that was super stand-up and I very much appreciated it! The idea that ninja stands behind it's products very much impressed me.
1 out of 5 stars
19 March, 2026
originally posted on sharkninja.com
(no review title)
Horrible machine. I take amazing care of it, wash it every use and its containers. Overtime, the containers loose their shape and are unable to connect to the lid. And the ninja creami brakes down consistently. It should not be the price it is for the cheap piece of junk it is.
1 reply from SharkNinja team - 4 months ago
Hi Kamryn, We’re sorry to hear about the trouble you’ve had with your CREAMi XL Deluxe. You’ve clearly taken great care of your machine, and it’s disappointing to hear the containers have changed shape over time and that the unit hasn’t been performing the way it should. That’s not the experience we want for you. We’d like to look into this further and help find the best solution. When you have a moment, please reach out to us through our support page so we can review the details and assist you: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen