OtterBox iPhone 14 Pro Commuter Case - Black: Impact & Bump Resistant, Solid Pattern
$19.99
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Guests are saying
The OtterBox case for iPhone 14 is praised for its strong and lightweight design, making it easy to install while providing excellent protection. Many guests appreciate its durability, especially for those who frequently drop their phones. However, some concerns arise regarding compatibility with camera lens protectors and MagSafe accessories. Overall, it remains a popular choice for reliable phone protection, especially for active users.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
3.8 out of 5 stars with 63 reviews
quality: 2.5 out of 5
value: 2.5 out of 5
25% would recommend
4 recommendations
1 out of 5 stars
Thumbs down graphic, would not recommend
2 June, 2026Verified purchase
Sad
The back of my phone still managed to smash anyway. Put the case on as soon as I got it. I don’t know if it hit in a magical angle where the crack may have started at the camera or if the weird little circle on the second part of the case actually contributed to the cracking but the back of my phone is literally smashed. Wish I could take a photo of the back of my phone but I can’t use my phone to take a picture of itself.
1 reply from OtterBox Customer Support team - 6 days ago
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
1 out of 5 stars
Thumbs down graphic, would not recommend
28 May, 2026Verified purchase
Shipped a used case
Packaging was ripped open and destroyed. Case full of crumbs. Requested replacement a week ago and returned this one at the same time yet still no new case.
1 reply from OtterBox Customer Support team - 10 days ago
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
5 out of 5 stars
3 May, 2023
originally posted on otterbox.com
Easily slides into pocket
Strong lightweight case easy to install on iPhone 14
1 out of 5 stars
10 April, 2023
originally posted on otterbox.com
Llevo 30 días esperando mi paquete y no ha llegado
Estoy un poco disgustado mi paquete no ha llegado y he esperado 30 días y no he recibido ningún email de seguimiento. Estoy muy triste por este trato.
1 reply from Customer Service Support team - 3 years ago
¡Buen día! Perdón por cualquier frustración. Con mucho gusto se lo podemos ayudar! Por favor llama nuestro servicio al cliente 1-855-688-7269. Adios, OtterBox Customer Service
1 out of 5 stars
4 April, 2023
originally posted on otterbox.com
Waste of money
Don’t buy back of case is almost flush with camera
1 reply from Customer Service Support team - 3 years ago
Hey there! So sorry to hear the Commuter Series case for your iPhone 14 Pro wasn't quite what you were hoping for. We include those raised edges around the screen and camera to assist with drop protection, but we apologize if you didn't find them to be sufficient. We appreciate you taking the time to share this feedback with us though and we'll be sure to share it with our design team for you. Please give our friendly Otters a buzz at 1-855-688-7269 with any questions, concerns, or if you'd like to discuss things further. Kindly, OtterBox Customer Support
5 out of 5 stars
13 March, 2023
originally posted on otterbox.com
iPhone 14 Pro
OttoBox is the best, I would not use anything else.
5 out of 5 stars
22 February, 2023
originally posted on otterbox.com
Otterbox is best.
Love Otterbox. Always a Win. Can’t go wrong with the case.
5 out of 5 stars
16 November, 2022
originally posted on otterbox.com
Very durable
Very durable not big and bulky like some protective cases. I farm so I use my phone as a tool dropping it a lot and the commuter case hold up to the test. Never have I damaged a phone due to the case. I have damaged the case and otterbox no questions asked replaced it. I would recommend it to any one.
1 out of 5 stars
16 November, 2022
originally posted on otterbox.com
Okay casd
Thin and protective case. It’s almost too thin and slick where I almost drop it though. Don’t like how the part that protects the camera as much past the lip
1 reply from Customer Service Team team - 4 years ago
We're sorry to hear you're feeling a bit uneasy about being able to keep a handle on your iPhone 14 Pro while using the Commuter Series case to help keep it safe from harm. That smooth outer surface is a design element intended to aid in retrieval from pockets and such, though we certainly aren't out to encourage any mishaps. Our Defender Series has an outer slipcover made of synthetic rubber that will provide a bit more grip, so that might be worth checking out as a potential alternative. We're including the link below for your reference, and feel free to give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to talk shop! https://www.otterbox.com/en-us/durable-iphone-14-pro-case-black/77-88379.html Best, OtterBox Customer Service Team
5 out of 5 stars
31 October, 2022
originally posted on otterbox.com
Perfect for my IPhone
Fits perfectly. Feels durable. I feel like my phone is safe in the case. It’s not to big and bulky I can still fit it in my pocket. I love the case!
1 out of 5 stars
27 October, 2022
originally posted on otterbox.com
Heavy and not Mag Safe
I have had Otterbox cases for at least 10 years. This one is very heavy and bulky. I also didn’t read the description as it is not Mag Safe. Overall disappointed will get a different case.
1 reply from Customer Service Team team - 4 years ago
Sorry to disappoint with the Commuter Series case and its limited compatibility with MagSafe. Although it will allow a charge to pass from a MagSafe charger through to the iPhone held within, as you've discovered, the case doesn't have any magnetic components to help facilitate a "locking" connection. We do make several different case models for your iPhone 14 Pro that are fully compatible with Apple's awesome accessory ecosystem, such as the Symmetry Series+ case and the Defender Series XT case, so perhaps one of those will be more to your liking! Feel free to give our friendly Otters a call at 1-855-688-7269 with any product questions or if you'd like help setting up a return of the case in hand. https://www.otterbox.com/en-us/returns-search Best, OtterBox Customer Service Team
4 out of 5 stars
21 October, 2022
originally posted on otterbox.com
Doesn’t work with camera lens protector
Wish the case worked with camera lens protector. The case itself is nice and feels good and doesn’t stick inside of pocket like some others that are rubbery.
5 out of 5 stars
21 October, 2022
originally posted on otterbox.com
iPhone 14 pro
All I use is Otterbox. Fits my iPhone 14 pro like a glove
5 out of 5 stars
19 October, 2022
originally posted on otterbox.com
Otter Commuter Case Iphone 14 Pro
This is the only cover I buy for my Iphones. My last Phone was dropped many times and this case saved the phone. Perfect Fit on my Iphone 14.
3 out of 5 stars
11 October, 2022
originally posted on otterbox.com
Said to Not be able to get my Trusty Otterbox
I've had an Otterbox for my last 3 phones but now I'm going to need to look elsewhere for a case for my new iPhone14 Pro as I want to be able to protect the camera lens and would like to use the magnets in the phone. I could probably live without the latter, but Otterbox, why haven't you paired up with a company for the camera protection so they we know that they would be compatible? This seems like a no-brainer for the company. I hope you'll adopt a partnership in time for the next phone that comes out.
2 out of 5 stars
4 October, 2022
originally posted on otterbox.com
Doesn't fit Phone With Camera Protector
The case fits my new iPhone 14 Pro perfectly, but the new camera's are not protected at all. I purchased a camera protector, but the camera doesn't line up with the case, now. If you plan on putting a protector on your camera, do not purhcase this case. If you aren't planning on putting a protector on your camera, this case will fit.
1 reply from Customer Service Team team - 4 years ago
Sorry to hear you've had a bit of a disappointing experience with the Commuter Series case in terms of a lack of compatibility with the backside camera lens cover you were hoping to add to the mix. Unfortunately, we don't currently make any accessories like that and can't really design our cases around the potential for use with third-party components, which can vary depending on who is making them. But we'll definitely share your feedback with our design team for their reference going forward. If we can be of any other Otter assistance, just give us a call at 1-855-688-7269 and we'll always be happy to help! Best, OtterBox Customer Service Team
1 out of 5 stars
3 October, 2022
originally posted on otterbox.com
Terrible camera protection
I’ve had my new phone less than a week and dropped it flat today getting out of the car and the case does not protect the protruding cameras at all if anything they are flush with lip and now I have a cracked/chipped camera on my brand new phone!
1 reply from Customer Service Team team - 4 years ago
We are sincerely sorry to hear of the damage your week-old iPhone sustained to its backside camera lenses. Although we have done a great deal of drop testing with this and all of our case designs, a direct hit definitely has the potential to create some discouraging outcomes. We will make certain to share your experience with our quality and design team for their reference, and in the meantime, although we won't be able to extend our warranty to your Apple device, we would very much like to help get you set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269 and we will be glad to assist you further. Warmly, OtterBox Customer Service Team
3 out of 5 stars
Thumbs down graphic, would not recommend
29 September, 2022Verified purchase
Not really MagSafe
My issue with this case is, it says "MagSafe" in the item name and in the discription it is listed "MagSafe Compatable" In my opinion it is not MagSafe compatable, the case is too thick for the phone to use the internal magnets to attach to MagSafe stands or Mounts. I have a MagSafe Mount in my car, but this case will not work. In my opinion it is not MagSafe Copatable. By MagSafe Compatable I beleive what they mean is wireless charging compatable. The phone will still charge on both Magsafe and regular non magsafe wireless chargers. The case does protect the phone very well, I have used many otterbox's in the past and love how well they protect the phone. Just wish I could use it with my mount in my car.
1 reply from OtterBox Customer Support team - 4 years ago
Your disappointment is certainly understandable and we're very sorry for the confusion about the specific MagSafe compatibility of the Commuter Series case. As you noted, a charge will pass from a MagSafe charger through to the iPhone held within, though the case itself does not have any internal magnetic properties to allow a "locking" magnetic connection. We will make certain to share your feedback with our marketing team so they can determine how best to proceed with messaging going forward. In the meantime, our Symmetry Series+ case would potentially be a better option for your needs and taste—specifically with your MagSafe car mount. https://www.target.com/p/otterbox-apple-iphone-14-pro-symmetry-plus-case-with-magsafe-black/-/A-86801931#lnk=sametab Best, OtterBox Customer Service Team
5 out of 5 stars
Thumbs up graphic, would recommend
28 September, 2022Verified purchase
Buy again
Previously had for older phone and loved it. Protected phone well
3 out of 5 stars
26 September, 2022
originally posted on otterbox.com
Nice case but no magsafe
This is a very nice durable case but the magsafe charger just falls right off. You have to remove the case to charge it or plug it in. It is very frustrating when it is advertised to work with magsafe so beware if you are looking for that feature.
1 reply from Customer Service Team team - 4 years ago
Great to know you're otherwise happy with the Commuter Series case, but we're sorry for any confusion about its compatibility with Apple's MagSafe accessory ecosystem. Although this model will allow a charge to pass from a MagSafe charger, the case doesn't actually have any magnetic components to help maintain a "locking" connection between that and the iPhone. If that's a deal-breaker, our Symmetry Series+ case is a great option with a similarly streamlined profile. You can take a closer look via the following link, and definitely give our friendly Otters a call at 1-855-688-7269 with any questions and we'll always be happy to help! https://www.otterbox.com/en-us/trendy-iphone-14-pro-case-for-magsafe-blue/77-89048.html Best, OtterBox Customer Service Team