Aussie Paraben-Free Miracle Curls Conditioner with Coconut and Jojoba Oil

Thank you for your feedback on Aussie Miracle Curls Conditioner. We appreciate your loyalty to our products. However, we are sorry to hear you were dissatisfied with your recent purchase. We certainly thought you would get the same great benefits as you always have gotten with the Aussie Miracle Curls Conditioner. Your report is unexpected and we will share your comments with the rest of our team. Please feel free to call us at (800) 947-2656 or email us through our Contact Us page for further assistance.

Thank you for reaching out to Aussie about your experience with our Miracle Curls Conditioner. We're truly sorry to hear that you've been dealing with hair loss, and we want to assure you that we're here to support you. This isn't the kind of experience we wish for any of our customers, and we’ll be passing your comments along to our Health and Safety Team as well as our entire Aussie staff. We understand that hair loss can be quite upsetting, and we strive to provide you with the right information and reassurance. It's normal to lose between 50 to 100 hairs each day, as hair naturally follows a growth cycle where it falls out and is replaced by new strands. Activities like combing, brushing, and washing can help shed the hair that’s ready to go. Many factors can contribute to hair loss, including hormonal changes, illnesses, stress, medications, infections, and genetic predispositions. Rest assured, our products do not contain any ingredients that would cause or accelerate hair loss. We follow strict quality controls, and our products undergo comprehensive development and testing to ensure their safety and effectiveness. We truly value how important your hair is to you, and we’re committed to helping you find the right solution. We strongly recommend consulting a physician for a thorough evaluation, which can help pinpoint any underlying causes and explore potential treatment options. We appreciate your feedback and your trust in our products. If you have any further questions or need additional assistance, please feel free to call us at (800) 947-2656 or reach out via the Contact Us page on our website.

While we're glad you enjoy the scent of our Miracle Curls Conditioner, we're also sorry about the experience you had with it. We understand how upsetting something like this can be, and want you to know that safety is our top priority. All our products are thoroughly evaluated to be safe when used as directed, but we also recognize that there are some people with personal sensitivities to certain ingredients. Please call us at 1-800-947-2656 or send us an email through the Contact Us page on our website so we can learn more.

Thank you for reaching out about our Aussie Miracle Curls Conditioner with Coconut and Jojoba Oil. It saddens us to hear that your hair dried out and that your scalp also became irritated. We understand how frustrating this can be and it's not the kind of experience we expect any of our consumers to have. As you may know, hair is usually dry if it's not conditioned well enough. There is a chance that this product did not have enough conditioning benefits for your hair type. For a better experience we recommend that you try a richer conditioner. You can also try using a leave in conditioner instead of one that you rinse out. In the meantime, we want to make sure your comments get the attention they deserve. To do so, we'd like to collect some additional information. You can be sure that every detailed provided will be reported to our Health and Safety Team and the rest of our Aussie Team. We thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. Please give us a call at (800) 947-2656 or email us through our Contact Us Page so we can better assist you.

Thank you for sharing your experience with our Aussie Miracle Curls Conditioner with Coconut and Jojoba Oil. It makes us happy to hear that the product makes your hair feel soft. At the same time, it's disappointing to hear that the crown of your head is thinning, your curl pattern is loose, and that your hair is frizzy. That's truly not the kind of results we want you to have and we will be sharing this with the rest of our team. Typically, the cause of hair feeling limp, is a product that contains too much conditioner for your hair type. For better results, we recommend using a product with less or no conditioner. You could also just conditioner your hair where you need it most, which is mainly the ends of your hair. We'd like to assist you further so please give us a call at (800) 947-2656 or email us through our Contact Us Page.