CeraVe 2 Pack/16 fl oz Each Foaming Face Wash with Hyaluronic Acid and Niacinamide for Oily Skin

Hello Lagosj93! We are very sorry to hear about your experience with our Foaming Face Wash. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance. We look forward to speaking with you!

Hello Ashley. We apologize for your purchase experience with CeraVe Foaming Face Wash with Hyaluronic Acid and Niacinamide for Oily Skin - 16 fl oz. We appreciate your feedback as it helps us to understand how we can improve with the vendors who sell our products. We will be sure to pass your feedback along to the appropriate departments for further consideration. We apologize again and we hope you will continue to use our products.

Hello Carol. Thank you for sharing your experience with CeraVe Foaming Face Wash with Hyaluronic Acid and Niacinamide for Oily Skin - 16 fl oz. We’re sorry to hear that this product did not work for your skin, and we would like to assist you further. Please give us a call at: 888-768-2915 M-F 9:00am-5:30pm EST. It would be helpful if you have the product available when you call. We look forward to speaking with you soon.

Hello A Thank you for sharing your concerns with CeraVe Foaming Face Wash with Hyaluronic Acid and Niacinamide for Oily Skin - 16 fl oz. Parabens are a group of commonly used ingredients that act as a preservative in cosmetics and personal care products. They are highly effective in preventing the growth of fungi, bacteria and yeast that could contaminate and degrade products. As part of our commitment to deliver high-quality, effective products, certain parabens are used in some of our formulations to ensure the safety of our consumers. Extensive research spanning decades has confirmed the parabens in our portfolio are safe at the concentrations we use. The U.S. Food & Drug Administration (FDA), which regulates the personal care industry, upholds these findings. While we take great care in evaluating each ingredient we use and are confident in our products’ safety, we know there is public conversation encouraging consumers to avoid certain ingredients, as is the case with some parabens. Based on growing demand for products that do not include parabens, we substituted them for other preservatives in some of our products. Consumers can look on our products’ labels to see what ingredients are included. Additionally, as part of our innovation strategy we are developing packaging systems and new product formulations that are less vulnerable to microbiological contamination, which will limit the use of preservatives in general. As we have for the past 100 years, we will continue to take a rigorous approach to product quality and safety, while monitoring consumer insights and preferences. If you would like to learn more about parabens and how they protect your safety, we encourage you to visit: https://inside-our-products.loreal.com/ingredients/parabens.