70" TV Stand for TVs up to 80", Natural Media Console with Rattan Doors & Cable Holes, TV Entertainment Center - ModernLuxe

Dear Customer, we are truly sorry to hear that the product has not met your expectations—this is certainly not the experience we want you to have. However, please allow us to explain. Our parts are confirmed to be in perfect condition before shipping. The scratches and blemishes you mentioned may have been caused by friction or collisions due to rough handling during transportation. While this is not directly under our control, we are more than willing to make it right for you. Could you please contact our customer service team directly via email? We will reply promptly to ensure you receive a product that is in pristine condition. Guest Services contact information will be found after you click the【Sold & shipped by】button, at the bottom of the page or in the separate【Contact】section. Additionally, our products undergo a inspection after the design and production. Under normal circumstances, the issue of the doors falling off should not occur. It is possible that there was a minor issue during the installation process. Could you please send photos of the relevant issues to our customer service team? We will reply promptly to assist you. Regarding the structure, we designed it as a two-piece assembly rather than a single large piece to minimize the possibility of structural damage during transportation, with the goal of ensuring our customers receive intact and sturdy components. However, we understand your preference and will continue to improve our products. Thank you for your understanding. We look forward to your email and hope to have the opportunity to resolve this for you. Best regards, ModernLuxe