Refurbished Acer Predator Triton Neo 16 Gaming Notebook - 16"- NVIDIA GeForce RTX 4060 - 16GB RAM - 1TB SSD - PTN16-51-71DY - Manufacturer Refurbished
$1,001.99
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2.0 out of 5 stars with 1 reviews
2 out of 5 stars
7 June, 2025
originally posted on Acer America Corporation
Runs very hot, power fit is loose
When gaming, even on low demand games, the machine gets really hot really quickly. I use a fan desk underneath, which helps some, but it's still really hot. The other issue I am having is with the power supply. It doesn't fit snugly and is frequently disconnecting if I move the laptop even a little. And when the power isn't available, the performance is absolutely terrible. If I am gaming when it happens, the screen freezes a bit. Even if I am just web browsing, there is a similar result. I don't know if the power supply port is problematic in all of these machines, but it is really annoying and I have basically removed two stars for that alone because it's so bad. The running hot takes the other star. It's also not great, but it's mostly expected with a laptop running a game in my experience.
1 reply from Acer America team - 10 months ago
Dear Hope, We are sorry to hear you are having trouble with the charging port on your Acer Predator laptop and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products. Regards, Acer America