Aussie Moist Sulfate Free Conditioner for Kids' - 16 fl oz

Thank you for providing feedback on our Aussie Kids Moist Conditioner. We're so glad to hear that you enjoyed the scent and that your daughter's hair was left feeling soft. That's truly the kind of results we want for all of our consumers. Still, it is disappointing to hear that you had trouble getting all of the product out. It’s normal for a small amount of product to be left behind in the bottle. We know you will not be able to get every bit of product out, so we actually overfill our packages to ensure you get the amount that is printed on the package. We'd love to hear more from you. When you have the time, please feel free to give us a call at (800) 947-2656 or email us through our Contact Us Page.

Thank you for getting in touch about our Aussie Kids Moist Conditioner. We're glad that you enjoy the product's scent. However, we are truly saddened to hear of your child's experience. That's definitely not one we want her to have and we understand how upsetting this can be. So we can be sure your comments get the attention they deserve, we'd like to collect some additional information about her experience. Be assured that every detail provided will be reported to our Health and Safety Team and the rest of our Aussie Team. Safety is the heart of all that we do and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend discontinuing from using the product on her hair. When you have the time, please give us a call at (800) 947-2656 or email us through our Contact Us Page so we can further assist you.

Thank you for taking time to leave your review on our Kids Moist Conditioner. We're glad you like how it smells, but also very sorry about your daughter's experience. Please know your feedback on this is being shared with the rest of our Aussie Team. This isn't the experience we hope for while using our products, and really want to learn more. When you can, please call us at 1-800-947-2656 for further assistance. We hope to hear from you soon!

Thank you for reaching out about our Aussie Kids Moist Conditioner and Aussie Kids Shampoo. We're sorry to hear that your daughter's hair dried out and that it wasn't moisturized as you'd hope. This isn't the kind of experience we want her to have and we are reporting this to the rest of our team. There's a chance that the right product wasn't used for her hair type. For a better experience we recommend using a richer conditioner on her hair. You can also try using a leave-in conditioner instead of one that you rinse out. We'd like to gather more information regarding her experience. When you find the time please give us a call at (800) 947-2656 or email us through our Contact Us Page.

Thank you for providing feedback on our Aussie Kids Moist Conditioner. It makes us happy to hear that the product helped detangle your daughter's hair. Still, it is disappointing to hear that your hair was left frizzy. This isn't the kind of experience want her to have and we are sharing this with the rest of our team. In the meantime, we've learned that hair can be frizzy if it's not conditioned well enough. You may want to try using a richer conditioning product for her hair. You could also try leave the product in her hair longer, about 5 minutes, before rinsing it out. We'd be happy to assist you further so please give us a call at (800) 947-2656 or email us through our Contact Us Page.