Aussie Miracle Moist with Avocado & Jojoba Oil, Paraben Free 3 Minute Miracle Conditioner - 16.0 fl oz

Thank you for your review on Aussie Miracle Moist 3 Minute Miracle Conditioner. We appreciate your loyalty to our products. However, we are sorry to hear about your experience. Your report is unexpected and we will share your comments with our Health & Safety Team. We understand how important it is to address your worries, and we want to provide you with accurate information and reassurance. Firstly, it's important to know that losing between 50 and 100 hairs a day is considered normal. There are various factors that can contribute to significant hair loss. We want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. We understand that your hair is important to you, and we want to support you in finding the best solution for your concerns. Seeking professional advice from a doctor will provide you with the most accurate evaluation and recommendations tailored to your specific situation. Please feel free to call us at (800) 947-2656 or email us through our Contact Us page for further assistance.

Thank you for your feedback on Aussie Miracle Moist 3 Minute Miracle Conditioner. We are sorry to hear of your disappointment with your recent purchase. This is not the experience we want you to have and will pass your comments along to the rest of the team. As you likely already know, hair can look and feel dry and frizzy if it is not conditioned enough or from not using the correct version of a product for your hair type. We would recommend using a leave-in conditioner instead of one you rinse out. Please feel free to call us at (800) 947-2656 or email us through our Contact Us page.

Thank you for getting in touch about our Aussie 3 Minute Miracle Moist Deep Detangling Conditioner. Your loyalty to our product has been more than appreciated and we'd like to express how devastated we are in hearing about your recent experience. We truly wanted all of our consumers to receive the same great results they've gotten over the years. You can be sure that we are addressing this with the rest of our Pantene team. As you may already know, hair is usually dry if it hasn't been conditioned well enough, and this of course, can lead to damage. Also, everyday wear and tear can also be damaging to hair. For a better experience, after washing, we recommend you resist the temptation to give your hair a good old rub with a towel – the friction can cause damage and even microtears to your hair. To fix this, consider using a microfiber towel or tee-shirt to dry your hair. Also, it's a chance that the new formulation isn't hydrating to your hair type. Consider using a hair treatment or mask 2-3 times a week to help with any excessive dryness and damage. We'd like to assist you further. When you have the time, please write to us through our Contact Us page.

Thank you for your review on Aussie Miracle Moist, Paraben Free Three Minute Miracle Conditioner. We appreciate your loyalty to our products. However, we are saddened to hear of your experience. Your report is unexpected and we are sharing your comments with our Health & Safety Team. Please know all of our products are thoroughly evaluated to be safe when used as directed. Still, we do recognize some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend discontinuing use of the product. We do want to assure you that our hair care products are safe for use and do not cause or accelerate hair loss. Our products undergo thorough development and testing to ensure their safety and effectiveness. We also have strict quality controls in place, and millions of people trust and use our products every year. Our team would love to learn more about your experience. Please give us a call at (800) 947-2656 or email us through our Contact Us page.

Thank you for getting in touch with us about our Aussie Products. We certainly appreciate your loyalty! We are sorry to hear of your experience with your recent purchase. This is not something we would expect, so we are sharing your comments with the rest of the team. As you likely know, hair can look dry if it is not conditioned enough. We recommend leaving the conditioner on your hair for up to 5 minutes or try a leave-in conditioner instead of one you rinse out. We’d love to hear more of your experience, so please feel free to call us at (800) 947-2656 or email us through our Contact Us page for further assistance.

Thank you for getting in touch about our Aussie 3 Minute Miracle. We truly value your loyalty and want to express how disappointed we are to hear about your more recent experience. What you've shared with us has definitely been unexpected and isn't the kind of experience we expect or want for our consumers. We understand that this may have been very frustrating for you and we'd like to assure you that this will be addressed with the rest of our Aussie team. In the meantime, we'd be more than happy to help. It's a chance that the product just isn't rich enough for your hair type any more and you may need to switch to a more hydrating formulation. We would like to suggest some richer conditioners to help with your hair needs. You can also try using a hair care treatment or mask, 2-3 times a week, to help with any excessive dryness you may be experiencing. We'd like to learn more so we can better assist you. When you have the time, please write to us through our Contact Us page so we may do so.

Thank you for reaching out about our Aussie 3-Minute Miracle Moist Detangling Deep Conditioner. We’re thrilled to hear that you enjoyed the previous formula, but we sincerely apologize that the new one hasn't met your expectations, seeming to leave your hair feeling dry and tangled. This is certainly not the experience we aimed for, and we will pass along your feedback to our Quality Assurance Team as well as the rest of the Aussie Team. It might be helpful to know that with the new formula, to be in line with our responsible beauty goals, we've focused on including only those ingredients that have proven benefits for hair. Hair might feel dry if it's not conditioned adequately, so we recommend leaving the conditioner on for up to five minutes before rinsing. Also, be sure to apply a bit more product to the ends of your hair since they don’t get as much natural oil from the scalp. You may also want to incorporate a conditioning treatment two to three times a week or try a leave-in conditioner for that extra boost of moisture. Plus, it’s common for hair to get tangled, especially when trying to comb it while wet. Avoid piling your hair on top of your head, as that can lead to more tangling. To detangle, apply the conditioner directly to the dry and tangled areas and let it sit for a few minutes. Then, use a fine-toothed comb, starting at the tips and gently working your way up to the roots. We’d love to hear more about your experience, so please feel free to reach out by giving us a call at (800) 947-2656 or sending us an email through the Contact Us page on our website. We’re here to help!

Thank you for getting in touch about our Aussie 3 Minute Miracle Moist Detangling Deep Conditioner with Avocado Oil. It upsets us greatly to hear that you experienced a large amount of your hair shedding. That's definitely not the kind of news we want to hear from any of our consumers and we understand how devastating this may be. We appreciate your concern and want to assure you that our hair care products do not cause or speed up hair loss. A great deal of work has gone into the development and testing of all our products to ensure they are safe for use. Additionally, we have extensive quality controls in place and our products are used by millions of people every year. Hair loss is normal and is a continuous process. Hair goes through a natural cycle of growth where each hair grows long, falls out, and is replaced by a new hair. If you are noticing a significant amount of hair loss, we recommend speaking to your doctor. We'd like to collect some additional details about your experience. Please give us a call at (800) 947-2656 or email us through our Contact Us Page so we can better assist you.

We value your loyalty and want to thank you for getting in touch about our Aussie 3 Minute Miracle Moist Detangling Deep Conditioner with Avocado Oil. It disappoints us to hear that you weren't happy with the change. That's definitely not the kind of news we want to hear but we'd like to assure you that your voice has been heard. We'll be sure to report this to the rest of our team. Please know that there wasn't any drastic changes to the products formula. Jojoba Oil was removed before you should still get those same great results. We'd like to learn more about your experience. When you have the time, please give us a call at (800) 947-2656 or email us through our Contact Us Page so we can better assist you.

Thank you for leaving your review on our 3 Minute Miracle Moist Detangling Deep Conditioner. We're sorry you're not a fan of the formula change, and will be sure the let the rest of our Aussie Team know you prefer the original formula. If there's anything else we can do to further assist you, please give us a call at 1-800-947-2656.