Aussie Hair Leave In Conditioner - 8 fl oz

Thank you so much for being such a longtime loyal consumer of our products and for sharing your experience with our Aussie Hair Insurance Leave-in Conditioner! 20 years is a long time, and we want to continue to keep you as a valued consumer. We're really sorry to hear that the product seemed to have left your hair feeling dry, frizzy, and that you've noticed some hair loss. Please know that when we reformulated the product in 2023, we truly aimed to provide you with the same great benefits you have become accustomed to with the Aussie brand. We understand how concerning this can be, and we’ll make sure to pass your feedback along to our Health and Safety Team, as well as the rest of our Aussie team. Just a heads up—losing about 50 to 100 hairs a day is usually considered normal. Hair undergoes a natural cycle of growth, shedding, and replacement with new strands. That said, we completely get that excessive hair loss can be quite upsetting. There can be many reasons for hair loss, like hormonal changes, illness, stress, medication, or even genetics. We want to reassure you that our products are rigorously tested for safety and effectiveness and are not known to cause hair loss. Additionally, it's essential to recognize that dry, frizzy hair can be from poor conditioning. Be sure to let your conditioner sit on your hair for at least 5 minutes before rinsing. If your current conditioner is not working, it may be best to switch to one that gives you more hydration. For optimal hydration, try our Miracle Repairer Conditioner. For even more moisture, consider adding a conditioning treatment to your weekly routine. We totally get that everyone's hair is unique to them, and we would love to know more about what happened. Whenever you find the time, feel free to give us a call at (800) 947-2656 or send us an email through our website's Contact Us page.

We appreciate your feedback on Aussie Hair Leave-In Conditioner. We certainly value your loyalty to our brand. We are sorry to hear you were disappointed with your recent purchase. We want you to know that we have strict controls to check the quality of our products throughout the manufacturing process so that they should reach you in the best possible condition. Your report is not something we would expect, so we are sharing your comments with our Quality Assurance Team. Some possible reasons for this could be if a product has been stored in extreme conditions, such as extreme heat or if the product has been stored for a long period of time or beyond the recommended shelf life. Please feel free to call us at (800) 947-2656 or email us through our Contact Us page.

Thank you for your feedback on Aussie Hair Leave In Conditioner. We are delighted that you found the product easy to use and the scent as being pleasant. However, we are saddened to hear you were disappointed with your purchase. As you likely know, different products give different results, so make sure you choose the right product for the style you want to create. Also, tangled hair is common and can worsen when combed or brushed while wet. Some tips to prevent tangling are using a shampoo and conditioner with a higher level of conditioning; try a conditioning treatment two or three times a week; and if your hair is past shoulder length, use extra conditioner on the ends. For further assistance, please give our team a call at (800) 947-2656 or email us through our Contact Us page.

We appreciate your feedback on the Aussie Hair Insurance Leave-In Conditioner, but we're so sorry to hear you are unhappy with the formula change. Please know that decisions to change formulas are thought out very carefully. Consumer purchasing patterns and ongoing consumer research are taken into consideration when making such important decisions, so we will be sharing your comments with our Product Development Team! We always want to bring you the latest innovations, and sometimes this means we have to say goodbye to older or favorite products, especially if demand isn’t high enough to keep making them. Please feel free to reach out to us through our Contact Us page at Aussie.com or give us a call at 800-947-2656 so we can assist you further!

Thank you for sharing your encounter with our Aussie Hair Insurance Leave-In Conditioner with Jojoba Oil. We're sorry that your hair was left frizzy and dried out. That's definitely not the kind of results we want for any of our consumers and we do appreciate you for bringing this to our attention. You can be sure that your comments will be reported to the rest of our Aussie team. In the meantime, we'd be happy to help. Usually, hair being dry and frizzy is a sign that the hair hasn't been conditioned well enough. The product used just may have not been rich enough for your hair type. For a better experience, we recommend using a richer conditioner or trying a conditioning treatment once or twice a week. We'd like to assist you further. When you have the time, we ask that you give us a call at (800) 947-2656 or email us through our Contact Us Page.

Thank you for leaving this review on our Aussie Hair Insurance Leave In Conditioner. We're sorry to hear you didn't have the best experience while using this product. The last formula change we have made on this product was in 2023. Our products go through many quality checks to ensure they reach you in perfect condition. What you've described is not something we would expect and we're sharing your experience with our Quality Assurance Team. We would like to help you so whenever you have time give us a call at (800) 947-2656 or email us through our contact us page.

Thank you for sharing your encounter with our Aussie Hair Insurance Leave-in Conditioner with Jojoba Oil. It makes us happy that you enjoy the product's scent and that it worked well at detangling your hair. However, it is disappointing that your hair didn't become soft and that there was still frizz. This isn't the kind of experience we want you to have but just know that we are sharing this with the rest of our team. There's a chance that the product just wasn't rich enough for your hair type. For a better experience, we recommend using a richer conditioner or even consider using a conditioning treatment or mask, 2 or 3 days out of the week. We'd be happy to assist you further. Please give us a call at (800) 947-2656 or email us through our Contact Us Page so we may do so.

We want to extend a heartfelt thank you for being such a loyal supporter of Aussie products for the past 20 years, and for taking the time to share your feedback on our Aussie Hair Insurance Leave-In Conditioner. We genuinely appreciate your input and are sorry to hear that the recent changes didn't meet your expectations, leaving your hair feeling dry and difficult to manage. Please know that we will pass your comments along to our Quality Assurance Team as well as the rest of the Aussie Team. Sometimes, hair can feel dry if it hasn’t received enough conditioning. Make sure to leave your conditioner on for at least five minutes before rinsing, and don’t forget to apply a bit more to the ends, as they often miss out on natural scalp oils. You might also consider using a conditioning treatment a few times a week, or incorporating a leave-in conditioner for that extra moisture boost. Tangled hair is a common issue, and it can worsen if combed or brushed while wet. Matting typically occurs when rough hair strands rub against each other, often due to being tied up or scrubbed while washing. To avoid tangles, refrain from piling your hair on top of your head. It might also help to use shampoo and conditioner formulated with extra conditioning benefits. Try applying your conditioner to dry, tangled hair and let it sit for a few minutes. Then, gently work through your hair with a fine-toothed comb, starting from the ends and gradually moving up to the roots. We would love to chat with you further about your experience and assist you in finding the right product for your hair type. Whenever you have a moment, please give us a call at (800) 947-2656 or email us via the Contact Us page on our website.

Thank you for providing feedback on our Aussie Hair Insurance Leave-In Conditioner with Jojoba Oil. We're disappointed to hear that you dislike the product's fragrance and that your hair wasn't conditioned as well as you'd like. We've thoroughly tested our products to ensure they deliver the benefits we advertise, so your report is unexpected. Please be assured that we are sharing it with the rest of our team. Also, when we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate you for taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd like to assist you further so please give us a call at (800) 947-2656 or email us through our Contact Us Page.