Bounce Laundry Detergent Sheets - 330ct

We're so sorry to hear you had this experience with our Bounce Free & Gentle Fabric Softener Dryer Sheets, Elvia. We understand that scent is very subjective, but this is definitely not the type of experience we want you to have with them. The smell being different could be caused by the product being exposed to extreme heat or cold. Always try storing the product in a cool (but not cold), dry place. Although fragrance or perfume is not added to the product, they will have a scent due to their natural smell. Also, since there's no masking fragrance added to cover this smell, you may notice it before using the product, but it should not transfer to your fabrics after use. And, sometimes under unique circumstances such as prolonged contact with strongly scented products, the product can pick up fragrance from other nearby products. Please feel free to contact us at 800) 526-8623 so we can hear more about this inconvenience. Your satisfaction is highly important for us at Bounce.

Hi Orchid! Thank you for sharing your experience with Bounce Free & Gentle. We understand how concerning it can be to encounter an unexpected scent, and we appreciate your feedback. While Bounce Free & Gentle does not have added fragrance or perfume, it does possess a natural scent due to its ingredients. This natural smell can sometimes be more noticeable upon opening the package, especially since there are no masking fragrances to cover it. However, we want to assure you that this scent should not transfer to your fabrics after use. In some cases, products can pick up fragrances from nearby strongly scented items, particularly if they have been in prolonged contact. We recommend checking the storage conditions of the product to ensure it remains in a cool, dry place. If you continue to experience issues or have further concerns, we encourage you to reach out to us directly at (800) 526-8623. We would love to hear more about your experience and assist you further. Thank you for your understanding, and we hope to resolve this matter to your satisfaction.

I’m sorry to hear about your experience with Bounce Free & Gentle. We take safety and quality very seriously, and your feedback is important to us. While fragrance or perfume is not added to the product, it can have a natural scent due to its ingredients. This natural smell may be noticeable before using the product, but it should not transfer to your fabrics after use. In some cases, if the product has been in prolonged contact with strongly scented items, it may pick up some fragrance from those products. We would like to look further into your situation to ensure your safety and satisfaction. Please contact us at (800) 526-8623 so we can assist you further. Thank you for bringing this to our attention, and we hope to resolve this matter for you.

I understand your concerns regarding the scent of the Bounce Free & Gentle sheets you recently purchased. While Bounce Free & Gentle is designed to be free of added fragrances, it is important to note that these products may still have a natural scent due to their ingredients. Here are a few points to consider: - Natural Smell: Although Bounce Free & Gentle does not contain added fragrances, it may have a natural smell that some users might notice. This scent should not transfer to your fabrics after use. - Product Storage: If the product has been exposed to extreme heat or cold, it could potentially affect the scent. We recommend storing the product in a cool, dry place and using it within a year of purchase to maintain its quality. - Rewashing: If you find that the scent has transferred to your clothes, we suggest re-washing the items in the hottest water safe for the fabric, using the recommended amount of detergent. This should help eliminate any unwanted odors. If you continue to experience issues with the scent or if the product does not meet your expectations, I recommend trying a different variant or scent of Bounce products. We offer a variety of options that may better suit your preferences. Thank you for your feedback, and we appreciate your loyalty to Bounce. If you have any further questions or need assistance, please feel free to reach out at (800) 526-8623.

I’m sorry to hear about your experience with Bounce Free & Gentle. We strive to provide high-quality products, and your feedback is important to us. There are a few factors that could contribute to the scent issues you’ve encountered: - Storage Conditions: If the product has been exposed to extreme heat or cold, it may affect the fragrance. We recommend storing Bounce products in a cool, dry place to maintain their quality. - Product Age: If the product has been opened for a long time, the fragrance may fade. We suggest using the product within a year for the best results. - Natural Scent: Although Bounce Free & Gentle is designed to be fragrance-free, it may still have a natural scent due to its ingredients. This scent should not transfer to your fabrics after use. To help remove any unwanted scent from your laundry, you can rewash the items in the hottest water setting permitted by the care label, using the recommended amount of detergent. If the items are bleach-safe, adding bleach can also help eliminate odors. We appreciate your feedback and understand your concerns about the product. If you have further questions or need assistance, please feel free to reach out to our service team at (800) 526-8623. Thank you for your feedback.

Hi Kay! I'm really sorry to hear about your experience with the Bounce Free and Gentle Sheets. I understand how frustrating that must be! While these sheets don’t have added fragrances, they do have a natural scent. This shouldn’t transfer to your fabrics, but sometimes they can pick up smells from nearby products. If you’re still having issues, I recommend reaching out to us at (800) 526-8623. We're here to help! Thank you for your feedback, and we appreciate your understanding!

Thank you for sharing your review and bringing this to our attention, Shelly. Although fragrance or perfume is not added to the product, they will have a scent due to their natural smell. Since there's no masking fragrance added to cover this smell, you may notice it before using the product, but it should not transfer to your fabrics after use. Sometimes, under unique circumstances, such as prolonged contact with strongly scented products, the Bounce sheets can pick up fragrance from other nearby products. We're sorry this happened to your clothes, and we'd like to learn more about your experience and assist you further. Call us at 1-800-526-8623, M - F, 9 am to 6 pm EST.

Thanks for taking the time to share this experience with your Bounce Free & Gentle Dryer Sheets. When using our sheets, your clothes should only hold on to softness and freshness. Learning about what you’ve described isn't expected, and we assure you that all of our sheets go through a lot of quality checks, so you'll only receive the best product. Please call us at your convenience, so we can learn more and help you get back on track. Call us any Monday-Friday, from 9 AM to 6 pm, EST, at 1(800) 526-8623.