Braun Brew Sense 12-Cup Drip Coffee Maker Black
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- $330.99was $349.99 New lower price4.2 out of 5 stars with 83 ratings
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3.9 out of 5 stars with 20 reviews
5 out of 5 stars
13 April, 2026
originally posted on Braun
Still the standard for design and value
I purchased this to replace a 30+ year old Braun coffeemaker that was still in great shape and working well until there was a tragic carafe accident. After looking at many different brands and models I came back to this Braun model for its design and compact size to fit in my kitchen cabinet when not being used. I've impressed by the attention to detail and the improvements in ease of use. It has more features than I'll ever likely use, but it does the basics well and without any fuss.
3 out of 5 stars
6 August, 2025
originally posted on Braun
Disappointing Experience
1) when I tried downloading the manual it was for a Thermo Flask, not my coffee maker. 2) the coffee maker spits water onto “heater” under the pot and makes a mess on my counter. (I’ve used it three times) 3) the instruction pamphlet has such small print it’s impossible to read. I can’t download my manual KF7000
From Braun Customer Care team
Thank you for your feedback, Breeze! We're sorry that your unit spits water into the warming plate, and we will gladly assist you. Please feel free to chat with a Live Expert at: https://www.braunhousehold.com/en-us/contact-us - so we can further assist you. We value you as our customer and look forward to resolving this matter promptly.
1 year ago
4 out of 5 stars
5 July, 2025
originally posted on Braun
Great coffee maker, but it doesn't last long.
I have been buying this coffee maker for years and love it. The only problem is that it doesn't seem to last very long, despite the regular care I give it, i.e., descaling when the light comes on and changing the water filters. And it gives NO warning when it decides to break. One morning I got up and NOTHING. I had power, it lit up and made the usual noises, but the water would not go into the brewer. More recently, I had one that would not hold water in the reservoir. I'd find water all over my countertop and on the floor the next morning. I'm still using it; just waiting until the morning to add the water. But I know its time is limited. Just seems it's a bit expensive to keep on breaking so regularly.
From De’Longhi Customer Service team
Thank you for sharing your experience with our coffee maker, Janlee. We’re glad to hear that you’ve enjoyed using it over the years. However, we’re sorry to learn about the issues you’ve encountered with durability and leaks. We understand how frustrating it can be when a product doesn't meet your expectations, especially after regular maintenance. Please keep in mind that this model includes a 3-year warranty coverage. If your unit is still in this coverage period, please feel free to chat with a Live Expert at: https://www.delonghi.com/en-us/delonghi-support - click to chat at the bottom right. We value you as our customer and look forward to resolving this matter promptly.
1 year ago
3 out of 5 stars
25 February, 2025
originally posted on Braun
Maker OK
Clock is so small and not lite so completely useless. Coffee temperature could be hotter.
From Delonghi team
Hello, We’re sorry to hear you're not satisfied with the clock display and coffee temperature. We understand how important these features are and appreciate your feedback. We’re always working to improve, and we’ll take your comments into account. Remember, your coffee maker is covered by a 3-year warranty, so please contact us at 1-888-335-6644, Monday through Friday between 9 a.m. and 8 p.m. if you need assistance.
2 years ago
5 out of 5 stars
26 January, 2025
originally posted on Braun
All you really need for great coffee
Simple and easy to use and clean. This is what I am capable of dealing with in the morning. Well-priced and reliable.
3 out of 5 stars
19 December, 2024
originally posted on Braun
Product description not accurate on website
Product description of this model was not accurate on your website. It did not have the brew strength or temperature control features like my old brewer. In addition, the time display did not light up.
From Delonghi team
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-888-977-3578.
2 years ago
4 out of 5 stars
1 November, 2024
originally posted on Braun
STILL ALMOST ⭐️⭐️⭐️⭐️⭐️ !
This is a replacement of same machine reviewed previously!
5 out of 5 stars
7 October, 2024
originally posted on Braun
Braun 12 Cup Drip Coffeemaker
Makes Great Coffee, Easy Water Fill, Great Simplistic design, Easy Clean, Looks nice on Kitchen Counter
5 out of 5 stars
7 February, 2024
originally posted on Braun
Good and hot!
Makes great hot coffee, easy to prepare and to use.
4 out of 5 stars
24 August, 2023
originally posted on Braun
Great but needs redesign
It's hard to pour the water in the back without spilling. Other than that, a marvelous tasting cup of coffee.
4 out of 5 stars
28 June, 2023
originally posted on Braun
Nice coffee maker, but could be improved.
Mostly a great coffee maker. Good looking and functional. Pot pours well and does not spill. Easy controls. Text on pot should be bigger and easier to read. It is difficult to read the cup level inside the water hopper, so I generally fill the pot with the water and then pour it in to the maker. Funnily enough, we wish it gave off more coffee steam , so we could smell the coffee being made from all over the house.
5 out of 5 stars
18 March, 2023
originally posted on Braun
Excellent Product
The coffee maker is just as advertised on the Braun site. Easy to use and maintain. Produces an excellent cup of coffee in a reasonable amount of time. Purchased this specific item because of the many features especially the 1-4 cup brew setting.
4 out of 5 stars
7 August, 2022
originally posted on Braun
Product works registration sucks
Bought a 14 cup coffeemaker love it . Hate having to go through long process to auto on to program every night but the worst part was trying to register the warranty and they don't have it listed on the menu options when I put in the model number of KF502AN it keeps rejecting and does not accept registration for warranty. Site requires improvement product does make reasonable coffee.
1 out of 5 stars
5 June, 2022
originally posted on Braun
Broke after less than one year. Error code E01
Don’t buy. Ran great fir about 8 months. Broke and need to buy a new one
From Delonghi Consumer Care team
Hello Szilvia, we are sorry to learn about your experience with your BrewSense Coffee Maker, and to know your unit displayed an error code is disappointing. Your satisfaction will always be our top priority, so we would appreciate the opportunity to connect you with one of our friendly associates who will be happy to assist you with your unit. Please feel free to give us a call at 1-888-977-3578 Mon. - Fri. between the hours of 9:00 am - 8:00 pm est or by using the web chat feature found on our website. Thank you.
4 years ago
5 out of 5 stars
13 May, 2022
originally posted on Braun
Love it!
Bought a Braun optibrew coffee maker and had loads of trouble. Complained to De'Longhi and they sent me this one as a replacement. Great customer service! Thanks!
1 out of 5 stars
5 April, 2022
originally posted on Braun
Very bad coffee maker. Very disappointed.
First of all my Braun coffee machine has no side window for amount of water poured in, so it's very inconvenient to fill. The coffee pot is defective and the handle and spout are not centered which makes pouring awkward. I have used Braun coffee maker for many years and never had a problem. I don't need these big 12 cup coffee makers since I usually make 2-3 cups at a time but Braun doesn't seem to have those coffee makers anymore.
From Delonghi Consumer Care team
Hi Kat, we are sorry to hear you are experineincing issues with your BrewSense Coffee Maker. Your satisfaction will always be our top priority so we would appreciate the opportunity to connect you with one of our friendly associates who will be happy to assist you with this. Please feel free to contact us Mon.-Fri. between the hours of 9:00 am - 8:00 pm est by calling 1-877-977-3578 or reach us via our web chat feature found on our website. Thank you.
5 years ago
5 out of 5 stars
31 January, 2022
originally posted on Braun
Amazing coffee maker
I purchased this coffee maker in 2017 and have used it at least twice a day and it has made some of the best coffee to date. No mechanical issues and upkeep is changing water filters and routine clean cycles. I deep cleaned it ones with diluted clr to revitalize it. A better burr grinder is all you need to maximize flavour for this machine.
2 out of 5 stars
9 January, 2022
originally posted on Braun
Leaky: Impossible to get 12 or even 10 cups brewed
I've had multiple Braun coffeemakers over the last 20 years and this one isn't the best at all. I cannot fill the reservoir up to 10 or 12 without seeing a coupe of cups of water drip out the bottom! What's wrong with this? Very disappointed! I'm going to go back to a Cuisinart if Braun can't give me a fix. It has nothing to do with the coffee's grind as I've not even added the coffee yet. And reviews don't speak well of Braun's support;;;
From cst team
Hello, Thank you for leaving your comment. It is disappointing that you are having this experience and we would appreciate the opportunity to assist you with this matter. Please contact us M-F between 9am and 8pm at 888-977-3578.Thank you.
3 years ago
5 out of 5 stars
31 December, 2021
originally posted on Braun
Great coffee maker
Easy to use and makes a great cup of coffee. Easy to clean and keeps coffee hot. This is our 3rd. Braun coffee maker in the last 20 years.