GENTLE FACE CLEANSER: Simplify your skin care with Burt's Bees® Gentle Cream Cleanser that moisturizes while gently removing dirt, oil and makeup; package may vary
IMPROVE SKIN’S MOISTURE BARRIER: Helps improve your skin’s moisture barrier, when used daily as directed, by removing dirt, oil and makeup without stripping the skin of crucial moisture
FOR SENSITIVE SKIN: This cream cleanser contains Aloe that helps soothe skin, and it has received the National Eczema Association Seal of Acceptance
98.9% NATURAL ORIGIN: This 98.9% natural origin cream cleanser includes nutrient-rich botanicals and is formulated without parabens, phthalates, petrolatum or SLS
LEAPING BUNNY CERTIFIED: This Burt’s Bees cream cleanser for sensitive skin is Leaping Bunny Certified, which means the product is never tested on animals
Specifications
Scent: Fresh
Health Facts: Phthalate-Free, Paraben-Free, Sulfate-Free, Formaldehyde-Free
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Description
Improve your skins moisture barrier over time when you cleanse with this cream cleanser, which gently removes dirt, oil and makeup without stripping the skin of crucial moisture. Sensitive skin has a depleted moisture barrier, which may allow irritants to trigger redness. This 98.9% natural origin face cleanser formula has received the National Eczema Association Seal of Acceptance and is formulated without parabens, phthalates, petrolatum or SLS, and it is never tested on animals. Its easy to add this gentle facial cleanser to your daily skin care routine. Wet face and apply cleanser with fingertips or wet washcloth. Massage gently, avoiding contact with the eye area. Rinse thoroughly and pat skin dry. For best results, follow with Sensitive Calming Day Lotion in the morning and Sensitive Calming Night Cream at night. See how Burts Bees turns ingredients from nature into gentle and effective nourishment for even the most sensitive skin.
Usage Directions: Wet face and apply cleanser with fingertips or wet washcloth. Massage gently, avoiding contact with the eye area. Rinse thoroughly and pat skin dry. For best results, follow with Sensitive Calming Day Lotion in the morning and Sensitive Calming Night Cream at night.
Caution Statements: No warning applicable.
Clean
Your clear choice for clean. Formulated products are formulated without select chemicals of concern in the following chemical groups: phthalates, propyl- & butyl-parabens, formaldehyde donors, musks, nonylphenol ethoxylates ethanolamines, glycol ethers, siloxanes, and perfluorinated substances (PFAS). Additional details, by category:
• Beauty, Baby, Personal Care & Cleaning - also, cruelty free and/or not tested on animals.
• Pest Control - also classified as a Minimum Risk Pesticide by the EPA.
• OTC Medicines - also formulated without synthetic colors, artificial flavors and sweeteners, methyl-parabens, DMSO (Dimethyl sulfoxide), DMAA (1,3-dimethylamylamine), cyclodextrin, bisulfites and more.
• Supplements – formulated without ingredients prohibited in OTC products plus no amygdalin, ephedra, kratom, ethylenediaminetetraacetic acid (EDTA) anti-oxidants, pharmaceuticals like benfotiamine, phentermine and sulbutiamine, and more. Third-party certified by NSF or USP to be free from contaminants and adulterants. Sports Supplements also third-party certified as NSF Certified for Sport or Banned Substances Control Group (BSCG) Drug Free. Also, cruelty free and/or not tested on animals.
• Feminine Care, Adult Care & Diapers - fragrance free and chlorine free. • Pet Food - made with meat, poultry, or seafood as the first ingredient, and without artificial colors, flavors, or preservatives
• Car Seats - fabric, foam and labels made without intentionally added flame retardants and stain repellents (PFAS)
Phthalate Free
Formulated without phthalates: A product either carries an unqualified on-pack statement indicating that the product is free from phthalates, or carries an unqualified on-pack statement "no phthalates."
Paraben Free
Formulated without parabens: A product either carries an unqualified on-pack statement indicating that the product is free from parabens, or carries an unqualified on-pack statement "no parabens."
Cruelty Free
A product has an independent third-party certification on pack or unqualified on-pack marketing claim relating to being cruelty-free and/or not tested on animals.
Natural
Products that have an unqualified or qualified on-pack marketing claim for natural.
Sensitive Skin
Recommended for Sensitive Skin.
See how we make shopping for wellness even easier.
A: Hi Nicole! This Burt's Bees Sensitive Facial cleanser is sulfate free but contains oils such as coconut oil, and sunflower oil. Hope this information is helpful!
submitted byTarget Beauty Concierge - 3 years ago
Brand expert
Q: Is this a thick cream or thinner based cream. Does it leave a thick waxy film on the skin after using?
submitted by KG - 4 years ago
A: Hi there, Burt’s Bees Sensitive Facial Cleanser is a thinner based cream. Because it’s a wash-off product, the formula will not leave a waxy film on your skin. We recommend wetting your face and applying the cleanser with your fingertips or a wet washcloth. Massage gently, avoiding contact with the eye area, rinse thoroughly and pat skin dry. For additional questions about this product, please feel free to contact us at 800-849-7112 and mention this reference number: 190402-000858. Thank you. Kim from the Burt's Bees team
This product absolutely wrecked my face. I guess it’s the aloe. It made my face look like I have a disease. I would definitely not recommend this product, as this was quite embarrassing.
1 reply from The Burt's Bees Team team - 25 days ago
Nick, we're sorry to hear you've experienced this while using our Sensitive Solutions Gentle Cream Cleanser, and we appreciate the opportunity to help. You can reach our team directly by calling 800-849-7112 and providing the reference number 230301-000225. We hope to speak with you soon.
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Is it cleaning?
2 out of 5 stars
Would not recommend
Kate - 1 month ago, Verified purchaser
Too silky, feels more like lotion.
1 reply from BurtsBees team - 1 month ago
Kate, thanks for telling us about this. We're sorry to hear about your encounter with the texture of our Gentle Cream Cleanser, and we want to help. Please call us at 800-849-7112 and reference this number: 230221-001053. Talk to you soon. Jill from The Burt's Bees Team
3.0
Soothing
out of 5
Soothing: 3 out of 5
Did you find this review helpful?
My skin is so happy!
5 out of 5 stars
Would recommend
Sonja - 1 month ago, Verified purchaser
Rich, creamy, effective cleanser
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Great creamy cleanser-
4 out of 5 stars
Kitka - 2 months ago
originally posted on burtsbees.com
Great creamy cleanser- not completely effective at removing eye makeup but very soothing for sensitive skin.
Did you find this review helpful?
Great!
5 out of 5 stars
Would recommend
sarahnoel - 3 months ago
I got this product as part of the 12 days of self care set and I have been using it as a night and morning facial cleanser. I am pleased with how gentle it is on my skin and how well it removes the makeup on my face. I love any product that leaves me feeling clean and make up free! For reference, I have normal to dry skin.
5.0
Soothing
out of 5
Soothing: 5 out of 5
5.0
Accurate Scent
out of 5
Accurate Scent: 5 out of 5
3.0
Moisturizing
out of 5
Moisturizing: 3 out of 5
4.0
Good for Sensitive Skin
out of 5
Good for Sensitive Skin: 4 out of 5
5.0
Helps Remove Makeup
out of 5
Helps Remove Makeup: 5 out of 5
Did you find this review helpful?
This facial cleanser is best for dry skin.
4 out of 5 stars
Would recommend
Mari - 3 months ago, Verified purchaser
This facial cleanser is best for dry skin.
Did you find this review helpful?
used as a moisturizer instead.
4 out of 5 stars
Would recommend
random12334 - 3 months ago
so i used this product as a moisturizer without realizing it was a cleanser, but honestly it made my skin feel a lot better and i surprisingly didn’t have any breakouts. i would say i used it for about 2 months without realizing but my skin was very moisturized afterwards.
3.0
Accurate Scent
out of 5
Accurate Scent: 3 out of 5
5.0
Moisturizing
out of 5
Moisturizing: 5 out of 5
4.0
Soothing
out of 5
Soothing: 4 out of 5
5.0
Good for Sensitive Skin
out of 5
Good for Sensitive Skin: 5 out of 5
5.0
Helps Remove Makeup
out of 5
Helps Remove Makeup: 5 out of 5
1 guest found this review helpful. Did you?
Great for sensitive skin
4 out of 5 stars
Would recommend
S - 3 months ago, Verified purchaser
One of the few cleansers that doesn’t burn my sensitive skin. My only complaint is that it’s rather thick, making it hard to adequately wash your face at the sink or with low water pressure.
5.0
Good for Sensitive Skin
out of 5
Good for Sensitive Skin: 5 out of 5
5.0
Moisturizing
out of 5
Moisturizing: 5 out of 5
5.0
Accurate Scent
out of 5
Accurate Scent: 5 out of 5
5.0
Soothing
out of 5
Soothing: 5 out of 5
1 guest found this review helpful. Did you?
Perfect Cleanser
5 out of 5 stars
Darla47 - 5 months ago
originally posted on burtsbees.com
Absolutely love this cleanser. It leaves your face feeling clean, smooth and soft. I have tried many cleansers, but this is the one that works best on my face. I will definitely keep purchasing it.
1 guest found this review helpful. Did you?
Sensitive Cream cleanser
5 out of 5 stars
Coyote girl - 5 months ago
originally posted on burtsbees.com
One of the very few cleansers I can use regularly without irritation or drying.
1 guest found this review helpful. Did you?
They changed it, now it burns my face
1 out of 5 stars
Nanan - 6 months ago
originally posted on burtsbees.com
I used to love this face wash. But they now added aloe and it literally burns my skin. The old formula was way kinder on the sensitive skin.. and now I have to find a new product
1 reply from The Burt's Bees Team team - 6 months ago
We're grateful you loved our Sensitive Solutions Gentle Cream Cleanser, and we're sorry to hear about your experience with this product. Our team is here to help, and you can reach us directly by calling 800-849-7112 and providing the reference number 220926-000176. We hope to speak with you more about this soon.
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Still dry
3 out of 5 stars
Sooz - 7 months ago
originally posted on burtsbees.com
This cleanser still left my face feeling dry and taut. Much better was their Cream Cleanser Intense Hydration with clary sage, but they don't seem to carry that any longer, alas.
1 guest found this review helpful. Did you?
Perfect for sensitive skin
5 out of 5 stars
Would recommend
KT - 7 months ago, Verified purchaser
I work outside with horses all day every day, and am constantly covered in dirt, sweat, and who even knows what else. I also have ridiculously sensitive skin and too many allergies to count, so I was looking for a face wash that would fit the bill, and this one definitely checks all the boxes! Works great, keeps my skin moisturized, clean, healthy, and soft. I don’t wear makeup, so I can’t say anything for it’s effectiveness in that area, but I’ve been super happy with this product!
5.0
Good for Sensitive Skin
out of 5
Good for Sensitive Skin: 5 out of 5
4.0
Accurate Scent
out of 5
Accurate Scent: 4 out of 5
3.0
Helps Remove Makeup
out of 5
Helps Remove Makeup: 3 out of 5
5.0
Moisturizing
out of 5
Moisturizing: 5 out of 5
5.0
Soothing
out of 5
Soothing: 5 out of 5
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Beware the new formulation
1 out of 5 stars
Would not recommend
lakesidegirl - 7 months ago, Verified purchaser
Beware, the formula has changed and they’re selling it under an old name. This product used to be a sensitive facial cleanser with cotton extract, fragrance free. I ordered from the same listing as always (you’ve bought this 4 times!) and now it’s a “gentle cream cleanser with aloe” no longer fragrance free. I’ve used it once without realizing it was different since the packaging is so similar and I already have a headache from the fragrance.
1.0
Helps Remove Makeup
out of 5
Helps Remove Makeup: 1 out of 5
1.0
Soothing
out of 5
Soothing: 1 out of 5
1.0
Accurate Scent
out of 5
Accurate Scent: 1 out of 5
1.0
Moisturizing
out of 5
Moisturizing: 1 out of 5
1.0
Good for Sensitive Skin
out of 5
Good for Sensitive Skin: 1 out of 5
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Blown Away
5 out of 5 stars
babyhammy3 - 7 months ago
originally posted on burtsbees.com
Once again I am amazed by the ingredients and feel of a Burts Bees Product. Face washes are so hard for it fees like I have a hundred that only work for a few days before my skin hates it. However after weeks of this smooth creamy cleanser my face is happier then every and so I am because the whole line is very gentle and the ingredient are very clean. I will continue buying this line from Burts Bees forever!
1 guest found this review helpful. Did you?
Review
5 out of 5 stars
Would recommend
The Best Reading - 8 months ago, Verified purchaser
It’s creamy and leaves face smooth
4.0
Helps Remove Makeup
out of 5
Helps Remove Makeup: 4 out of 5
5.0
Soothing
out of 5
Soothing: 5 out of 5
5.0
Moisturizing
out of 5
Moisturizing: 5 out of 5
4.0
Accurate Scent
out of 5
Accurate Scent: 4 out of 5
5.0
Good for Sensitive Skin
out of 5
Good for Sensitive Skin: 5 out of 5
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It's ok
4 out of 5 stars
kittykat080 - 8 months ago, Verified purchaser
I'm so disappointed that almost all facial care I try of Burt's Bees I don't like. My skin is really sensitive and I loved how it was so gentle but I felt like it left a film/feeling it didn't wash off. I think it might be the aloe and maybe it's just me it bothers but overall it's a good cleanser just wasn't the greatest for me.
2 guests found this review helpful. Did you?
I love Burt's Bees Sensitive Facial Cleanser
5 out of 5 stars
Would recommend
Calimama - 8 months ago, Verified purchaser
I used to use Burt's Bees Sensitive Facial Cleanser but stopped using it for no reason. Recently I have seen an influencer who recommends this cleanser on Youtube so I started to use it again. It doesn't remove my makeup, but it's really good when using it after a makeup remover. My skin feels very soft and smooth. Highly recommended.
2 guests found this review helpful. Did you?
Gentle but works well
5 out of 5 stars
Would recommend
Lynda - 11 months ago, Verified purchaser
Works great and can take makeup off while being gentle on skin.
5.0
Moisturizing
out of 5
Moisturizing: 5 out of 5
5.0
Good for Sensitive Skin
out of 5
Good for Sensitive Skin: 5 out of 5
5.0
Helps Remove Makeup
out of 5
Helps Remove Makeup: 5 out of 5
5.0
Accurate Scent
out of 5
Accurate Scent: 5 out of 5
5.0
Soothing
out of 5
Soothing: 5 out of 5
Did you find this review helpful?
Perfect every dag cleanser
5 out of 5 stars
Would recommend
Alex - 1 year ago
Finally a cleanser that doesn’t strip my skin! If you wish CeraVe Hydrating Cleanser was a bit more nourishing, this is the cleanser for you. It IS very thick and will leave your skin moisturized (not greasy), I’m not a fan of that squeaky clean feel.