Calphalon 12pc Ceramic Cookware Set Silver Ash: Nonstick, Anodized Aluminum, Oven & Dishwasher Safe, Gas & Electric Compatible

Hello, Thank you for reaching out to us with your feedback on our Ceramic Nonstick 12-Piece Cookware Set. We’re truly sorry to hear that your cookware has not met expectations and that you’ve encountered issues with scratching and food sticking. This is not the quality or experience we strive to provide. We value your feedback and it will be forwarded to the appropriate department for further review. If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time. Thank you! Calphalon® Consumer Care

Hi! Thank you for sharing your experience with the Calphalon® Ceramic Nonstick 12-Piece Cookware Set. We're sorry to hear that you’ve had issues with the handles getting hot quickly and the cookware feeling too lightweight. We understand how important it is for cookware to be both safe and comfortable to use, and your feedback is invaluable in helping us improve our products. We strive to provide high-quality products, and it’s disappointing to hear that this set did not meet your expectations. We will make sure to pass your comments along to our product development team for further review. If there’s anything else we can do to assist you or if you have any other concerns, please don’t hesitate to reach out to us directly via Contact Us form on our website. Your satisfaction is important to us, and we’re here to help. Thank you! Calphalon Consumer Care

Hello, Thank you for sharing your experience, and we're sorry to hear about the sticking and cleaning issues you've encountered. Our Ceramic Nonstick Cookware is designed for low to medium heat and works best with a small amount of oil or butter to enhance performance. To help with cleanup, soaking the cookware in warm soapy water right after use can make a big difference. If buildup has formed, a soft sponge and baking soda paste can help lift it gently. We’d love to troubleshoot further or assist with your set—please reach out to us via https://www.calphalon.com/support/contact-us or through Live Chat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 8pm Eastern Time. Thank you! Calphalon Consumer Care

Hello, We appreciate you for taking the time to share your review on our Calphalon® Ceramic Nonstick 12-Piece Cookware Set. We acknowledge your disappointment and sincerely apologize for any inconvenience caused. Your feedback will be forwarded to the team. If you need our assistance, please reach out to us via our official Calphalon "Contact Us website form. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Our product specialists will be more than happy to help you. Thank you and please stay safe! Calphalon Consumer Care

Hello, We appreciate you taking the time to share your review on our Calphalon® Ceramic Nonstick 12-Piece Cookware Set. We acknowledge your disappointment and sincerely apologize for any inconvenience caused. Please rest assured that your feedback will be forwarded to the relevant department. If you ned our assistance, please feel free to contact us directly anytime so we can with your concerns. You can reach us via 1-800-809-PANS (7267), message us via our contact form: https://www.calphalon.com/support/contact-us, or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time. Thank you, Calphalon Consumer Care

Hi! Thank you for sharing your experience with the Calphalon® Ceramic Nonstick 12-Piece Cookware Set. We appreciate your feedback and are sorry to hear about the issues you've encountered. We understand that the handles on the 5qt pot getting too warm and the eggs sticking to the pan can be frustrating. Your feedback is important to us, and we will take it into consideration as we work to improve our products. Please contact our customer service team via Contact Us form on our website so we can assist you further and address these issues. We value your input and hope to resolve this matter to your satisfaction. Thank you!

Hello! Thank you for reaching out to us. We're sorry to hear that your Calphalon® Ceramic Nonstick Cookware Set isn't meeting your expectations. We understand how frustrating this can be. Here are a few tips that could help improve the nonstick performance: 1. Avoid High Heat: Nonstick cookware should be used on low to medium heat. High heat can damage the coating, causing it to lose its nonstick properties over time. 2. Use the Right Utensils: Always use wooden, silicone, or plastic utensils to prevent scratching the surface. Avoid metal utensils that can damage the nonstick coating. 3. Proper Cleaning: After each use, make sure to clean the cookware with a soft sponge and mild dish soap. Avoid abrasive scrubbers, as they can scratch the surface and cause the nonstick coating to wear off. 4. Oiling the Surface: Although the cookware is designed to be nonstick, using a small amount of oil can help enhance the nonstick effect, especially when cooking sticky or delicate foods. 5. Check for Defects: If the nonstick surface is peeling, scratched, or damaged, it could be a defect, and you may want to reach out to customer support for a replacement or warranty claim. If the cookware is still not performing well despite following these tips, you can contact Calphalon’s customer support for further assistance or troubleshooting. Thank you! Calphalon Consumer Care