Charmin Ultra Soft Septic-Safe Toilet Paper

We aim to impress you with the consistent quality of Charmin, and we have many quality and safety checks to ensure our toilet paper is comfortable, strong, and safe for use. That being said, your comfort always comes first, so we would recommend discontinuing use of this version of Charmin. We want to learn more for our safety team and try to make things right for you. Please give us a call at (800) 777-1410 when you get the chance.

We're sorry to hear this. For assistance, please reach out to Target at 1-800-925-6278.

We have a number of quality checks to ensure your rolls tear with ease, so we're sorry to hear this. We'd like to make sure you get the best, as well as share your experience with our Quality Team. In the meantime, you may want to try our Charmin Ultra Strong for its strength and traditional tear.

Lexi, we're very sorry to hear you had this experience. Your health and safety are our #1 priority, and we have multiple strict quality controls in place to help ensure that only our best rolls out. The inks we use on our packing are safe and free of toxic substances, and are selected to have a low chance of rubbing off. However, there are instances where this can happen due to: - Incomplete drying of the ink during the printing process. - Excessively rough handling during shipping or warehousing. - The plastic film being stretched extensively or ripped open, which can cause particles of ink to flake off and come into contact with the product. Your trust in Charmin means the world to us, and we'd love to get you back to enjoying the go with us once again. Please give us a quick call at 1-800-777-1410, so we can learn more, and help further. We're available 9am-6pm EST Monday-Friday, and we look forward to your call.

We take the value of our products and loyalty of our users seriously and your feedback means a lot to us. We did make a modification resulting in a slight decrease in the number of sheets on each roll and reducing the width of some rolls to make them standard for all our roll sizes. It's a tough decision any time we make a change that may impact our consumers, but we are constantly looking at our products and cost of materials needed to make them so we can keep providing you the product you love at a great value. Our Charmin is 2X more absorbent than the leading bargain brand, so you can use less. In fact, our entire family of products is designed to be a great long-lasting choice, so you change the roll even less often. We would recommend trying our Ultra Strong to better fit your family's needs.