From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software.
About the Author: Amir Shevat is a VP of developer experience at Twitch.
345 Pages
Computers + Internet, Web

Description

Book Synopsis

From Facebook Messenger to Kik, and from Slack bots to Google Assistant, Amazon Alexa, and email bots, the new conversational apps are revolutionizing the way we interact with software. This practical guide shows you how to design and build great conversational experiences and delightful bots that help people be more productive, whether it's for a new consumer service or an enterprise efficiency product.

Ideal for designers, product managers, and entrepreneurs, this book explores what works and what doesn't in real-world bot examples, and provides practical design patterns for your bot-building toolbox. You'll learn how to use an effective onboarding process, outline different flows, define a bot personality, and choose the right balance of rich control and text.

Explore different bot use-cases and design best practices
Understand bot anatomy--such as brand and personality, conversations, advanced UI controls--and their associated design patterns
Learn steps for building a Facebook Messenger consumer bot and a Slack business bot
Explore the lessons learned and shared experiences of designers and entrepreneurs who have built bots
Design and prototype your first bot, and experiment with user feedback

About the Author

Amir Shevat is a VP of developer experience at Twitch. He has spent the past 15 years building developer products, APIs, and ecosystems around APIs at Slack, Microsoft, and Google. He is also the author of Designing Bots (O'Reilly).

Specifications

Dimensions (Overall): 9.0 Inches (H) x 5.9 Inches (W) x .7 Inches (D)

Weight: 1.05 Pounds

Suggested Age: 22 Years and Up

Sub-Genre: Web

Genre: Computers + Internet

Number of Pages: 345

Publisher: O'Reilly Media

Theme: Design

Format: Paperback

Author: Amir Shevat

Language: English

Street Date: June 20, 2017

TCIN: 83304137

UPC: 9781491974827

Item Number (DPCI): 247-57-1510

Origin: Made in the USA or Imported

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Estimated ship weight: 1.05 pounds

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