Dial Antibacterial Defense Liquid Hand Soap - White Tea - 11 fl oz/4pk
$9.89 ($0.22/fluid ounce)
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Guests are saying
Guests appreciate the variety of scents offered by the hand soap, particularly the limited edition options like toasted hazelnut vanilla and frosted cranberry pine. Many find these fragrances delightful and perfect for seasonal use, enhancing the handwashing experience. The soap effectively cleans without drying out hands, making it suitable for frequent use. However, some guests have noted changes in formulation and packaging that have affected their overall satisfaction, leading to mixed feelings about the product's consistency.
Summary created by AI from text of reviews reflecting recent feedback provided across different star ratings (includes incentivized reviews)
4.6 out of 5 stars with 3226 reviews
cleans effectively: 3.92 out of 5
quality: 3.77 out of 5
scent: 4.04 out of 5
value: 3.93 out of 5
63% would recommend
233 recommendations
5 out of 5 stars
Thumbs up graphic, would recommend
28 September, 2026Verified purchase
(no review title)
Correct item, delivered on time and packaged well !!
5 out of 5 stars
22 September, 2026Verified purchase
(no review title)
Great product for cleaning a new tattoo
5 out of 5 stars
Thumbs up graphic, would recommend
19 September, 2026Verified purchase
Best soap
Dial Gold is as good as it gets. Light scent, not drying. I even use this in the shower on my body.
5 out of 5 stars
Thumbs up graphic, would recommend
19 September, 2026Verified purchase
Great hand soap fast shipping
Basic antibacterial soap at a great price !
5 out of 5 stars
Thumbs up graphic, would recommend
16 September, 2026Verified purchase
(no review title)
Effectiveness excellent fell to skin, scent is pleasant, it is an excellent product in all aspects.
1 out of 5 stars
Thumbs down graphic, would not recommend
29 August, 2026Verified purchase
Not sure what changed
The refill for dial does not feel right. Instead of soap it feels like water has been added to the bottle.
1 reply from Dial Soap Team team - 4 days ago
We recognize your concern that the refill’s consistency seemed more like water than soap and did not feel as expected. Please email us at consumeraffairsNA@henkel.com so our team can learn more and assist you. John, Henkel Adviser
2 out of 5 stars
Thumbs down graphic, would not recommend
27 August, 2026Verified purchase
(no review title)
Dial changed the pump dispenser so it is shorter and more difficult to pump once you turn the top to open. The length of the top narrow part of the dispenser is shorter also. I will not buy this brand again. Uncomfortable to use and I have small women's hands. Shrinkflation again!
5 out of 5 stars
Thumbs up graphic, would recommend
16 August, 2026Verified purchase
Gold Standard Soap
This soap leaves my hands feeling so nice and clean. The scent is okay but I care more about the effectiveness. Great antibacterial hand soap.
1 reply from Dial Soap Team team - 2 months ago
Hi there! Thank you for sharing your feedback. We're glad to hear the soap leaves your hands feeling clean and that you appreciate its effectiveness. It's wonderful to know our antibacterial hand soap is working well for you. Abe - Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
15 August, 2026Verified purchase
(no review title)
Always a good go to
1 reply from Dial Soap Team team - 2 months ago
We truly appreciate your positive feedback about our Dial products! It’s always rewarding to hear from satisfied customers, and we’ll be sure to share your kind words with the teams who work hard to bring these products to life. Thank you again, and we hope you have a wonderful day! Abe - Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
11 August, 2026Verified purchase
Good hand soap
this is my all time favorite hand soap ! it's a must I have to Kill the germs
1 reply from Dial Soap Team team - 2 months ago
Hi! Calling this your all-time favorite hand soap makes it clear that Dial has earned a lasting place in your routine, especially for the confidence you place in its antibacterial purpose. John - Adviser
1 out of 5 stars
10 August, 2026Verified purchase
(no review title)
Have ordered many times, 1st time I’ve ever had the food and soap together. Usually the liquid soap and shampoos are tied up in a clear plastic bag, with some sort of separation .. nothing, just everything thrown in together, not even packing filler. Everything flopping around in box. The boxes of facial tissue weren’t even used strategically. My box of bone broth and my rice cake are both smashed up.? Thank u for the regretful experience…
1 reply from Dial Soap Team team - 2 months ago
We appreciate your support for our Dial products and regret to know that your latest order arrived without the usual separation between the food and liquid soap, leaving everything loose in the box and resulting in some of your other items being smashed. Kindly contact the retailer’s customer service line for further assistance with your order. For other concerns about our product, you may reach out to us through our website: https://www.henkel-northamerica.com/contact-us. Thank you and have a great day! John - Adviser
5 out of 5 stars
Thumbs up graphic, would recommend
9 August, 2026Verified purchase
(no review title)
My favorite brand of handsoap. It's a family staple in my household. It cleans and smells more refreshing than any other handsoap.
1 reply from Dial Soap Team team - 2 months ago
Hi Alisha! A family staple that leaves your hands clean and refreshed is a strong sign that Dial has earned a trusted place in your household. We appreciate you sharing that. John - Adviser
5 out of 5 stars
28 July, 2026Verified purchase
(no review title)
Love it
1 reply from Dial Soap Team team - 2 months ago
We are glad to hear that you are loving our Dial products. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
25 July, 2026Verified purchase
Packaged With Care 💖
Thank You Target Staff for packaging my orders well. I appreciate you all 😊 The liquid soaps were in a sealed plastic bag so just in case of leaks or tears..
1 reply from Dial Soap Team team - 2 months ago
We appreciate your love and support for our Dial product. Truly, your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. We will pass your kind words along to all the teams behind creating the product you love. Thank you and have a great day! Dell - Adviser
3 out of 5 stars
16 July, 2026
originally posted on dialsoap.com
Good soap, terrible new pump
The soap is great, but the new white pump is terrible. It's much harder to depress to dispense the soap, and sometimes you have to depress the pump twice to get anything out. The clear pump that used to come with the soap worked fine, so why would you change it?
1 reply from Team Clean Adviser team - 2 months ago
Thank you for sharing your feedback. We're glad to hear that you enjoy the soap itself, but we're sorry to learn that the new white pump has been difficult to use. We understand how frustrating it can be when packaging changes affect the overall experience, especially when the previous clear pump worked well for you. We appreciate you taking the time to let us know and will be sure to share your comments with our team for review. 💙 Kindly reach out to us through our website www.henkel-northamerica.com/contact-us. Our advisers will be able to assist you further. Thank you and have a great day!
5 out of 5 stars
Thumbs up graphic, would recommend
16 July, 2026Verified purchase
(no review title)
Great product
1 reply from Dial Soap Team team - 3 months ago
We are glad to hear that you are loving our Dial products. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
16 July, 2026Verified purchase
Dial Antibacterial Soap
My daughter uses this soap for her new tattoo and for her nose piercing. Works great.
1 reply from Dial Soap Team team - 3 months ago
We are glad to hear that you are loving our Dial products. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
21 June, 2026Verified purchase
(no review title)
My go to antibacterial soap probably for my entire life. I use this to cleanse germs and then have a skincare-like scented soap for light washes.
1 reply from Dial Soap Team team - 3 months ago
We are glad to hear that you are loving our Dial products. Your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. Rest assured that we will keep the best quality and performance for our products! We will pass your kind words along to all the teams behind making the product you love. If you have any questions or concerns about the product, please feel free to contact us through this website https://www.henkel.com/contact-us. Thank you for the love and support for our product! Chantal- Advisor
5 out of 5 stars
Thumbs up graphic, would recommend
9 June, 2026Verified purchase
Sanitized hands without that dry feeling!
My favorite soap! Antibacterial for all of the gross things you touch inside or out. The smell is actually really great and fresh, not too sweet. More importantly, it doesn’t dry out my skin—which typically happens very easily. This large refill size bottle is such a great value for the bathroom too.
1 reply from Dial Soap Team team - 4 months ago
We appreciate your love and support for our Dial product. Truly, your comments and suggestions are appreciated because they help us to understand how we can better serve our consumers. We will pass your kind words along to all the teams behind creating the product you love. Thank you and have a great day! John - Adviser
1 out of 5 stars
29 May, 2026Verified purchase
Waste of monies
DILUTED
1 reply from Dial Soap Team team - 3 months ago
We are sorry to hear about your experience with our Dial products. Your feedback is very important to us. Please reach out to our experts by e-mail at consumeraffairsNA@henkel.com. Our team of experts will be happy to assist you in addressing this issue. Have a great day!- Chantal- Advisor