Ello Commute 18oz Ceramic Travel Mug Black: Microwave & Dishwasher Safe, Portable Drinkware for Hot/Cold Beverages

A: Hello from Ello! This ceramic travel mug is designed to help maintain the temperature of your beverage for a period of time, but it is not insulated like a stainless steel vacuum bottle. Cold drinks may stay cool for a while depending on factors like the starting temperature and environment. If you’re looking for longer temperature retention, insulated stainless steel options would be a better choice. For any additional questions, our Customer Service team is happy to help at support@elloproducts.com .

A: Hello from Ello, Thanks for your question, Vicky! The Commute Ceramic Travel Mug is designed to keep drinks warm for about 30–45 minutes, depending on your environment and whether the lid is kept on. It’s perfect for enjoying coffee or tea on the go, and both the mug and lid are top-rack dishwasher and microwave safe. Hope this helps!

A: Hello from Ello! The lid is made from polypropylene, which is generally a #5 plastic and safe for microwave use. However, labeling can vary by production batch, so we always recommend checking the symbol on the lid before microwaving. For best results, it’s safest to remove the lid when heating.

A: Hello from Ello! While the Commute is designed with a splash-resistant lid, spills or leaks can occur if tilted, as it's not necessarily designed to be "spill-proof". If you're looking for an option that's more spill-resistant, we suggest our Magnet Mug. https://www.elloproducts.com/products/magnet-18oz-vacuum-insulated-stainless-steel-travel-mug

A: Hello from Ello! For quality assurance, all of our products and components are inspected by Bureau Veritas, one of the most reputable global leaders in conformity assessment and certification services, and were certified to pose no risk of harmful leaching chemicals like BPA, phthalates, PVC, polycarbonate, lead, cadmium and latex.

A: Hello from Ello! While the silicone boot is removable, we do not recommend taking it off for cleaning, as removing and reinstalling it may cause tears or damage.

A: 1lb 5 oz so not as light as other options. Handle is good for small ish hands like mine. I prefer the heft which is why I bought it for my morning commute.

A: Yes, the commute does fit in a standard car cup holder. Thank you, Ello Customer Service

A: Commute makes maintenance and cleaning easy as all parts are top rack dishwasher and microwave safe. Thank you, Ello Customer Service

A: Thanks so much for contacting us with your question. We design and engineer our products in Chicago and we manufacture our products and their components in China. For quality assurance all of our products and components are inspected by Bureau Veritas, one of the most reputable global leaders in conformity assessment and certification services and were certified to be free of harmful leaching chemicals like BPA, phthalates, PVC, polycarbonate, lead, cadmium and latex.