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Ello Commute 18oz Ceramic Travel Mug
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About this item
Highlights
- 18oz ceramic travel mug with silicone boot
- Cupholder friendly design
- Integrated side handle
- Splash resistant lid
- All parts are BPA free
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Q: How long can it keep warm?
A: Hello from Ello, Thanks for your question, Vicky! The Commute Ceramic Travel Mug is designed to keep drinks warm for about 30–45 minutes, depending on your environment and whether the lid is kept on. It’s perfect for enjoying coffee or tea on the go, and both the mug and lid are top-rack dishwasher and microwave safe. Hope this helps!
submitted byEllo Customer Support - 1 month agoBrand expert
Q: Details say all parts are microwave safe. Is polypropylene lid labeled #5?
A: Hello from Ello! The lid is made from polypropylene, which is generally a #5 plastic and safe for microwave use. However, labeling can vary by production batch, so we always recommend checking the symbol on the lid before microwaving. For best results, it’s safest to remove the lid when heating.
submitted byEllo Customer Support - 2 months agoBrand expert
Q: Does the cup leak or spill if its tilted?
A: Hello from Ello! While the Commute is designed with a splash-resistant lid, spills or leaks can occur if tilted, as it's not necessarily designed to be "spill-proof". If you're looking for an option that's more spill-resistant, we suggest our Magnet Mug. https://www.elloproducts.com/products/magnet-18oz-vacuum-insulated-stainless-steel-travel-mug
submitted byEllo Customer Support - 4 months agoBrand expert
Q: is the inside material led free?
A: Hello from Ello! For quality assurance, all of our products and components are inspected by Bureau Veritas, one of the most reputable global leaders in conformity assessment and certification services, and were certified to pose no risk of harmful leaching chemicals like BPA, phthalates, PVC, polycarbonate, lead, cadmium and latex.
submitted byEllo Customer Support - 4 months agoBrand expert
Q: Can you remove the silicon boot and wash separately from the ceramic?
A: Hello from Ello! While the silicone boot is removable, we do not recommend taking it off for cleaning, as removing and reinstalling it may cause tears or damage.
submitted byEllo Customer Support - 4 months agoBrand expert
Q: Is the cup heavy or hard to handle?
A: 1lb 5 oz so not as light as other options. Handle is good for small ish hands like mine. I prefer the heft which is why I bought it for my morning commute.
submitted bytiredmom - 9 months ago
Q: Does it fit in a standard car cup holder or is it too big? What is the diameter of the bottom of the cup?
A: Yes, the commute does fit in a standard car cup holder. Thank you, Ello Customer Service
submitted byEllo Customer Support - 1 year agoBrand expert
Q: Since the mug is microwave safe is the mug also dishwasher safe? Can a yeti mag slider for (10/20oz version of yeti mugs) fit in the lids place if we do not like the original mug lid?
A: Commute makes maintenance and cleaning easy as all parts are top rack dishwasher and microwave safe. Thank you, Ello Customer Service
submitted byEllo Customer Support - 1 year agoBrand expert
Q: where is product made
A: Thanks so much for contacting us with your question. We design and engineer our products in Chicago and we manufacture our products and their components in China. For quality assurance all of our products and components are inspected by Bureau Veritas, one of the most reputable global leaders in conformity assessment and certification services and were certified to be free of harmful leaching chemicals like BPA, phthalates, PVC, polycarbonate, lead, cadmium and latex.
submitted byEllo Customer Support - 1 year agoBrand expert
Q: Is this made in United States?
A: Hello from Ello! Thank you for reaching out with your question. Our products are not made in the United States. Best Regards, Ello Customer Service
submitted byEllo Customer Support - 1 year agoBrand expert