Ember Mug² Temperature Control Smart Mug 10oz

This is the second ember mug I've owned. the first was a 14oz mug that lasted about a year and a half till the coating on the bottom started to peel off. This time around I purchased a 10oz mug. This one lasted a year and 8 months seemingly because I switched to wooden spoons so as not to scratch the mug. still peeled off. these mugs cost way to much to have to replace every year and a half or so. I've contacted ember and all they'll do is offer a discount on a replacement since their warranty is only for a year. Likeeise the mug has issues telling if it's got liquid in it or not and will just turn off randomly. No updates or reseting will correct this issue long term. If you must get a ember, get the travel mug. It actually stays on and the interior is stainless steel so it shouldn't peel off after a year and a half. plus you can adjust the temperature without the phone app.

I use it almost daily. Works great! I have several ember cups!

I won this mug at work so I was taxed on the value. It worked for a few months and now it doesn’t charge. I come into the office after it has supposedly been charging all night, open my app and it says “empty” and to charge it. For as much as these things cost, they really should work for much longer than a few months

I own the large mug. It doesn’t hold a charge past one cup of coffee. Even after charging overnight. It’s not a year old.

I loved this mug at first. But after some years the ceramic coating inside started to peel. For something of this price I would have liked for the mug to last longer.

Broke after 6 months

I bough this about 2 Months , I like the fact that it keeps my tea warm but the base station is not working properly anymore . One of the pogo sticks no longer is no longer spring enabled so many times when I think the Mug is charging its not

I received this as a gift and initially worked perfect and always connected to my app and kept the proper temperature, by the time I try to connect it to my app now I'm almost done with my coffee. It's a big disappointment for such an expensive coffee cup

Great Cup! Wished it recharged faster especially in between cups of coffee.

At about 8 months the mugs ceramic coating started to bubble, I did not think much of it until it kept getting worse and worse, at that time I submit a claim. It took them 4 months to even give a reply and when they did, they said my warranty was up. They did offer to give another one at a "discount", but the discount is exactly the same price that anyone can find when it goes on sale. What a slap in the face! Upon researching, this is a known issue, very disappointed that they do not stand by their product, as everything else about it is great.

The plugs on the coaster receded AGAIN! Too expensive to keep replacing !!!

My wife gifted me the Copper mug for our anniversary 3 months ago. I love it, but it no longer holds a charge.

suddenly the base fails to charge the mug. Ember phone app works . App pairs with the mug.

I have it for over a year ember 1 , amp crashes , not consistent on temp , not worth the money

i love this mug however, its not charging anymore and i think i need a new charging pad. Its about 3 years old and really stained inside so next time i would buy the dark colored one

The BEST mug I've ever owned. No more microwaving my coffee three times per cup!! And who knew that I drink coffee at 145 degrees?!?!

This was given as a gift for my birthday and it was awesome. Cons: too pricey and battery does not last. If it wasn't a gift I will not buy it. Not worth the price in. my opinion.

The mug itself works well but unfortunately charging mechanism is not very durable and prone to breakdown. You'll be lucky if it lasts a year before you need buy a new charging base. I do not recommend buying this product unless Ember completely reinvents its charging system to be more durable to elements in the kitchen, moisture etc...

Support is non existent. Mug worked as advertised…..until it didn’t. Can’t get support to respond. Two years and mug fails.

Received mine from my daughter and I love it. Especially when I want hot tea, which gets cold fast.