Ember Mug² Temperature Control Smart Mug 14oz

I like the mug but it has one drawback. I nurse my coffee in the morning and if you use half and half, the mug seems to “cook” the half and half leaving a brownish slimy residue on the coffee which transfers to the side of the mug interior. Wouldn’t have wasted the money if I knew this.

This is great when it works. The charging pad is a bad design. The little spring loaded pins break or stick which then prohibits the mug from charging. It is a manufacturing problem, but they don’t care as long as it works until the warranty is up.

Great cups! Daughter bought us two for Christmas and I have the first cup then use my husband’s cup for my second cup. Stays hot!!! Love them!

I loved it when it worked. After a month or two it stopped heating and the reset didn't work. It became useless

Charging Pin Stuck, doesn´t charge, what a waste of money buying this.

Love this cup!

Great cup for keeping my coffee hot. In your average mug, my coffee would get cold and I was reheating it on most days. I am delighted in coming back to a hot cup of coffee after getting breakfast started.

Second mug. This one is less than a year old and as with the first one not working no matter what I do. So will probably not get another one. Will stick with my Mr, Coffee mug heater.

I've been using this heated mug for just over seven months, and unfortunately, the coating at the bottom has begun to flake off. I’ve only cleaned it with mild dish soap and a paper towel, so I’m surprised to see this kind of wear. It’s disappointing, especially given the product’s price and intended durability. I also hope the materials used in the coating are safe and non-toxic.

I bought my Ember mug 4 years ago and it still works perfectly. I use it every day. Love it so much!

I had one years ago and burned it out, it worked great, it was so nice to have a hot cup of coffee consistently. Flash forward to a few months ago and we were prepping for trial. I was panicking because I wouldn't have my coffee. I purchased a new mug and it was an absolute lifesaver!

It will not connect to my phone so I can't adjust the temperature and the charger stopped working. Good thing my wife has one so I can take turns with her recharging it.

I got this as a gift and loved it. But, although it still works well, I got it in red and the colour is chipping off inside & out! Not sure if it’s still safe to use.

After constantly disconnecting from my phone, I deleted the app and reinstalled it. I ensured Bluetooth was functioning properly on my phone; however, I could never get the mug to connect. The lights on the mug flashed white-green-red ... nowhere on the website is this issue accounted for and I never got the mug to connect. Very frustrating and will never buy it again.

It works occasionally. I have to fiddle with it endlessly to get it to start warming. Then it will shut off and say the cup is empty when it's completely full. And forget about trying to heat up half a glass, that will register empty every time and there is nothing you can do about it.

I Love the Ember mug, I've had mine for 5 Years and it's wonderful!!!......But i have a feature request! I would love a default setting with the Health X Ember setting, so I dont have to open the app for every cup of coffee to registrere the caffeine intake, thats so annoying!

I received the Ember as a birthday present in late September, and it’s now 10/29 — I’ve barely had it a month, and it’s already broken. I followed all the instructions carefully: hand washing only, keeping the coils dry, etc. Despite that, it won’t heat up or sense any liquid in my cup. I really wanted to love this, especially as a newly postpartum parent who relies on coffee, but every day I end up transferring my drink to a microwave-safe mug. Don’t waste your money — this is an overhyped luxury product that’s more trouble than it’s worth. Nothing will ever beat just a classic mug.

Item stopped working within 6 months. Reached to ember who stated the charger shirts when gets “damp” and offered to replace. Only offered a blue charger as black not available. Been waiting a month now and no replacement received. Start away from ember. Overpriced, defective and don’t back up The warranty.

I have purchased SIX total: personal use and as gifts. Pricey, but friends and family will love you for it! I will NEVER be without it! A MUST if you enjoy your coffee HOT with EVERY sip.

The cup has a couple major issues. 1) the app frequently disconnects from the cup. You have no idea how irritating it is to constantly need to set it it up again when you just woke up. 2) battery doesn’t last long. It must be charged every day. 3) the cup is plastic. Nobody likes a plastic mug.