Ember Mug² Temperature Control Smart Mug 14oz

I bought my husband the Ember Mug2 in black color to keep his Chemex pour over coffee warm throughout the morning. He can now enjoy his brew without sipping through a plastic lid. Very happy with the purchase. You just set your preferred temperature in the phone app and it defaults to that everytime.

App doesn’t work, cup barely stays hot through one cup of coffee. Just Google reviews if you don’t believe me. I realllllly wanted to like it, but they’ve made something fairly simple entirely too complicated and it shows.

At about 8 months the mugs ceramic coating started to bubble, I did not think much of it until it kept getting worse and worse, at that time I submit a claim. It took them 4 months to even give a reply and when they did, they said my warranty was up. They did offer to give another one at a "discount", but the discount is exactly the same price that anyone can find when it goes on sale. What a slap in the face! Upon researching, this is a known issue, very disappointed that they do not stand by their product, as everything else about it is great.

The plugs on the coaster receded AGAIN! Too expensive to keep replacing !!!

My wife gifted me the Copper mug for our anniversary 3 months ago. I love it, but it no longer holds a charge.

suddenly the base fails to charge the mug. Ember phone app works . App pairs with the mug.

I have it for over a year ember 1 , amp crashes , not consistent on temp , not worth the money

i love this mug however, its not charging anymore and i think i need a new charging pad. Its about 3 years old and really stained inside so next time i would buy the dark colored one

The BEST mug I've ever owned. No more microwaving my coffee three times per cup!! And who knew that I drink coffee at 145 degrees?!?!

This was given as a gift for my birthday and it was awesome. Cons: too pricey and battery does not last. If it wasn't a gift I will not buy it. Not worth the price in. my opinion.

The mug itself works well but unfortunately charging mechanism is not very durable and prone to breakdown. You'll be lucky if it lasts a year before you need buy a new charging base. I do not recommend buying this product unless Ember completely reinvents its charging system to be more durable to elements in the kitchen, moisture etc...

Support is non existent. Mug worked as advertised…..until it didn’t. Can’t get support to respond. Two years and mug fails.

Received mine from my daughter and I love it. Especially when I want hot tea, which gets cold fast.

I love that my coffee stays hot! This mug was a replacement for the one I absentmindedly put in the microwave. An expensive mistake, but a great mug!

Extremely over priced. Terrible charger design that relies on two pins with no base support and eventually one goes down forcing you to buy a new coaster charger. Deeply flawed design and support.

My son & DIL gave me an Ember mug as a gift and I love love love it! Mine keeps my coffee at my preferred temp for a good while, and I use it every single day. I’ve had it for several months and it still works perfectly. Highly recommend.

Had my Mug 1 for about two months, and I love it. Its always a nice surprise when I take a sip, and find the coffee is still piping hot.

Serious Quality & Safety Concerns – Disappointed with Ember Mug I purchased an Ember Mug and treated it with great care, but was very disappointed to find that the interior coating began chipping and flaking off over time. This raises serious concerns for me about potential toxin exposure, as I may have unknowingly ingested harmful materials. I reached out to the company with hopes of a responsible resolution—specifically requesting a replacement mug made of stainless steel or another safer, more durable material. Instead, I was offered only $32 toward the purchase of another expensive mug that could very well chip again. This response felt inadequate and dismissive, especially given the potential health risks. TOXIN ALERT – I urge others to think twice before purchasing an Ember Mug until these issues are properly addressed. Product safety and customer health should be the top priority.

I thought this Mug was a great product when I first got it around Christmas time. I even purchased the lid and an extra charging dock. 5 months later though, this device will NO longer connect to any devices to control the temp. Resetting the mug to factory defaults and restarting devices (phone/tablet) does not resolve the issue. I attempted to connect to Android and Apple. Unfortunately, I do not think I will spend this much on a mug in the future.

My ember mug lasted just over one year. Support had me jumping through hoops to fix it to no avail. Then they offered me a used mug for the same price that i could buy a new one. Very disappointed. Good bye ember