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Gabby's Dollhouse: The Movie, Sing & Shine Mermaid Gabby, Waterproof Mermaid Doll, Lights & Sounds
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About this item
Highlights
- Inspired by Gabby’s Dollhouse: The Movie
- Press necklace to activate lights and sounds
- Plays 14 phrases, sound effects, and songs
- Tail changes color in warm water
- Tail folds to help Gabby stand
- Waterproof for water play
- Lights and music spark sensory play
- A must-have for little Gabby fans
Description
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Q: Where is the on off button? Does it not sing a full song?
A: Hi Dee, thank you for your question! Kindly note that while there is no power switch to turn the Sing & Shine Mermaid Gabby Doll ON/OFF, the doll will enter a sleep mode after each song/sound is played. Press the heart necklace again to wake the doll up. If your Sing & Shine Mermaid Gabby is not singing, please try the following; Ensure that there are fresh alkaline batteries in the Sing & Shine Mermaid Gabby Doll. Press the heart necklace to hear songs and sounds. Note: the speaker does not work while the doll is submerged in water. The Sing & Shine Mermaid Gabby Doll must be out of water and be fully dry to activate songs and sounds. We hope this helps! If you have any additional inquiries, please do not hesitate to contact us directly. Spin Master Customer Care
submitted bySpin Master Customer Care - 4 days agoBrand expert
Q: I purchased two of these dolls both are still in the box for Christmas. When I push the heart to play music one is much more faint/quiet than the other. Do I need to return it or will replacing batteries correct the issue?
A: Hi LC, Thank you for your question! If the batteries are low on your Sing & Shine Mermaid Gabby, it can affect the items ability to play the music effectively. Please ensure that there are fresh alkaline batteries installed for best results. If you encounter any issues after you have installed fresh batteries, please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We hope this helps!
submitted bySpin Master Customer Care - 16 days agoBrand expert
Q: My child loves this toy, but I noticed it doesn’t play all 14 sounds! I tried to check for a “demo mode” switch, but I couldn’t find one. I’m not sure if we have a defective toy or if I’m just clueless.
A: Hi Mama O, thank you for your question! To exit the "Try Me" mode on the Gabby's Dollhouse Sing & Shine Mermaid 'Gabby' Doll, please make sure to turn OFF the doll and turn it back ON again after removing it from the packaging. We hope this helps! Should you have any further questions, please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We are happy to help!
submitted bySpin Master Customer Care - 28 days agoBrand expert
Q: Can the entire doll be put underwater?
A: Hi there, thank you for your question about Gabby's Dollhouse: The Movie, Sing & Shine Mermaid Gabby. Mermaid Gabby is water-safe and can be played with in the water. We hope this helps!
submitted bySpin Master Customer Care - 2 months agoBrand expert
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Perfect size beautiful colors

Super cute

Colourful and fun
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Only 7 sounds No phrases
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Absolutely Magical
