Gillette Fusion5 Men's Razor Blade Refills

Thank you for sharing your experience with the Fusion5 razor. We’re glad to hear that you really like the blades! However, we’re truly sorry to learn that you find the handle slippery when using it in the shower. We understand how important it is to have a comfortable and secure grip, especially in that setting. Your feedback is valuable to us, and we appreciate you bringing this to our attention. If you’d like to discuss this further or if there’s anything we can do to assist you, please contact us at (800) 445-5388. We’re here to listen and help find a solution that works for you. Thank you again for your input!

You said: Product Name/Description: Fusion5 (1 Handle + 4 Refill Blades) Review Text: I bought a 12 pack of these blades. Extremely disappointed with the performance and results using this razor. It's like using a butter knife to cut a steak. Horrible and I change the refill blade like every other shave. And I still have to use my wife's disposable razors to get a clean shave. Awful and they were no cheap! 12 cartridges that won't last a month! Disgusted. Draft response OR core product information: make it sound less generic and more empathetic. ph: (800) 445-5388. ChatPG said: Thank you for sharing your experience with our Fusion5 razor blades. We’re genuinely sorry to hear that they didn’t meet your expectations and that you found the performance lacking. We understand how frustrating it can be when a product doesn’t deliver the results you’re looking for, especially when you’ve invested in a larger pack. Our Fusion5 blades are designed for a comfortable and close shave, and we want to ensure you get the best performance from them. It’s important to change the blades regularly, but if you’re finding that they aren’t lasting as expected, we’d love to learn more about your experience. Please feel free to reach out to us at (800) 445-5388 so we can assist you further. Your feedback is invaluable, and we’ll make sure it gets to our team for review. Thank you for giving us the opportunity to address your concerns.

Thank you for sharing your experience with us. We’re truly sorry to hear that your recent experience with the Fusion5 blades has been disappointing and has led to razor burn. That’s not the kind of experience we want for our valued customers, especially after your long-term loyalty over the past five years. Your feedback is incredibly important to us, and we genuinely want to understand what went wrong and how we can help. Please give us a call at (800) 445-5388 so we can discuss your concerns in more detail. We care about your satisfaction and hope to restore your trust in our products. Thank you for reaching out to us.

Firstly, thank you so much for your years of loyalty and support. We're very sorry to hear that this has been your experience. With our quality checks, and when using warm water, a shave prep, and when shaving against the growth of your hair, this isn't what we would expect. We'd like to connect so that we can make a detailed report to our team and help you with this. Please call us at 800-445-5388.

We're disappointed to hear you had this experience. With our numerous quality checks, we want every Gillette razor to deliver a superior shave. When you have a moment, please give us a call at (800) 445-5388 so that we can learn more and see how we can help.

We're both surprised and sorry to hear about your experience, John, since our razors and refill cartridges do get quality-tested many times before you receive them. Nonetheless, we want to make this up to you, so please call us at (800) 445-5388.

Thank you for your review. We're disappointed to hear this has bene your experience with Gillette Fusion5. All our products undergo extensive testing to meet our high quality standards and to be completely safe when used as directed. Your satisfaction and loyalty mean a lot to us, so we'll be sharing your comments with our team. If you haven't yet, please discontinue use. While we haven't made any recent changes to our base Fusion5 manual and power razors, we did introduce a new razor to the line, which might be what you've been seeing. Please give us a call at (800) 445-5388 so that we can learn more about which version you're using and get you the best possible assistance.

Your longtime loyalty means the world to us, so we're very disappointed to learn about your recent experience with Gillette Fusion5, and will report it to our Quality Team. Also, because your safety comes first, we'd recommend discontinuing further use of the Fusion5. Kindly give us a call at (800) 445-5388, so we can help you get a replacement you'll better enjoy!

Thanks for your review on the Gillette Fusion5, and for also sharing your feedback about the blade cover! We'll pass this along to our team. If you want any help, feel free to call us at (800) 445-5388.