Graco Pack 'N Play Care Suite Bassinet Playard - Wells

A: Thanks for your interest in our Pack n' Play Car Suite Bassinet Playard! The newborn bassinet is not able to be used separately only able to be used with the raised bassinet in the playard. Thanks! - The Graco Team

A: Thanks for your interest in our Pack n' Play Car Suite Bassinet Playard! The newborn bassinet is not able to be used separately only able to be used with the raised bassinet in the playard. Thanks! - The Graco Team

A: Thanks for reaching out! The newborn bassinet can be wiped clean with damp cloth, and we don't recommend using any bleach. The playard bassinet can be hand washed with warm water and household soap. We recommend to not submerge it in water and to let it drip dry. We also no not recommend any liners since they have not been safety tested with our products. Hopefully this helps! - The Graco Team

A: Thanks for you interest in our products! The Pack n Play Care Suite Bassinet Playard takes the standard fitted sheet. We hope this helps! Graco Team

A: The safety of our products is our greatest priority. As a juvenile products manufacturer, we are subject to strict product performance and safety standards, governed by organizations such as ASTM International (American Society for Testing and Materials) and regulatory bodies such as the Consumer Product Safety Commission (CPSC) and the National Highway Traffic Safety Administration (NHTSA). We can confirm that all Graco products meet the applicable industry safety and regulatory standards at the time of manufacture. If you have additional questions or concerns, please contact our Consumer Care Team at 1-800-345-4109 M-F 9AM to 5PM EST.

A: Hello, Thank you for reaching out to us. We appreciate your feedback and we're sorry to hear about your disappointment. We're committed to making sure to turn your experience around to a rather delightful one, as we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: gracoconsumercare@newellco.com or through LiveChat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 5pm Eastern Time. Thank you!

A: Thanks for your interest in our Pack 'n Play® Care Suite™ Bassinet Playard! This model does come with the mattress, and changing station pad. Thanks! - The Graco Team

A: Thanks for your interest in our Pack 'n Play Care Suite Bassinet Playard! The weight limit for the changing table is 25 lbs. The weight limit of the newborn bassinet and the playard bassinet are both 15 lbs or when the child starts pushing up on their hands and knees, whichever comes 1st. Thanks! - The Graco Team

A: Thanks for your interest in our products! The Portable bassinet for the Pack n Play Care suite does not have a sheet. We hope this helps! Thank you,

A: Thank you for your interest in our products! The Pack 'n Play Care Suite Bassinet Playard accepts our standard 39" W x 0.5" H x 27" D fitted sheets. Sheets are sold separately. We hope this helps! - The Graco Team