Graco Verb Click Connect Travel System with SnugRide Infant Car Seat - Pink/Black

A: I have this and share similar concerns with the head support. The insert is very loose and my baby’s head definitely moves around. Especially when he’s sleeping and we take a turn, the insert has no support and his head rolls around. He’s currently 4 months old and within the weight and height requirements. While I find this travel system incredibly easy to use and convenient, I struggle with the idea of getting in an accident. I’m not sure how protected his head and neck would be.

A: Hello, Thank you for reaching out to us. We appreciate your feedback and we're sorry to hear about your disappointment. We're committed to making sure to turn your experience around to a rather delightful one, as we use all the feedback we get to continually improve everything we do. If you require our assistance, please contact us on the following email address: gracoconsumercare@newellco.com or through LiveChat stating your complaint so we can help you further. We’re available Mon.-Fri. 9am – 5pm Eastern Time. However, as a safe alternative you can use 2 rolled towels for support . Thank you! Graco Team

A: Thanks for your interest in our products! The Graco Verb Click Connect Travel System is not compatible with the Modes Bassinet. We hope this helps! -Graco Team

A: Thanks for your interest in our products! The Graco Verb Click Connect Stroller handle bar is not adjustable. Hope this help! The Graco Team

A: Thanks for your interest in our products! The Verb Click Connect Travel System does come with infant car seat and base. -Graco Team

A: The Infant car that comes with the Verb Click Connect Travel System does not have harness covers as an accessory for the Infant Car Seat Included. It does have stroller harness covers as an accessory for the Verb stroller. -The Graco Team

A: Thanks for your interest in our products! The infant car seat can be used for child 4-30 lbs. However, the stroller seat should not be used until child has head and neck control and can sit up unassisted. The infant car seat can be attached to stroller. -Graco Team

A: Thank you for your interest in the Verb Travel System! This model is called Eva, featuring a stylish pink and black design. The included SnugRide Infant Car Seat comes with a cozy infant insert decorated with a flower pattern. We hope this helps! - The Graco Team

A: hanks for your interest in our products! The Pink and Black is the Gracie fashion. The color is more of a mauve color. Graco Team

A: Thank you for your interest in the Verb™ Travel System! The Graco SnugRide® Lite Infant Car Seat can be safely installed in your vehicle without the base. We hope this helps! - The Graco Team

A: Thanks for your interest in our products! The Verb Click Connet Travel system in Gracie is a mauve/ purplish color with floral design. We hope this helps! Graco Team