Hefty 12.3gal Slim Step Trash Can with Locking Lid Black: Large Kitchen Garbage Can, Pedal-Operated, Removable Lid

A: Hello Emma - This Hefty trash can was designed to be used with any 13 gallon tall kitchen trash bag.

A: 13 gallon trash bag does not fit to this trash can. I have to use 30 gallon trash bag to fit this one. Even 20 gallon did not fit.

A: As one answer said, the 13 gallon tall kitchen bags fit perfect. You MUST use the two notches at the back, then it will fit over the front lip. This keeps it from getting stuck in the hinge of the lid. Orient the bag correctly, use the notches at the back, and a 13 gallon tall kitchen bag fits just perfect.

A: Kitchen 13-gallon trash bag fits perfect, but you must fit it around the front curve or one notch first. If you try to hook it around both notches first, you’ll never get the trash bag on.

A: If someone is struggling to use a typical 13 gallon trash bag, there is a good chance that they are not putting it in correctly. There are two notches on the top rim of the trashcan close to hinge. Hitch the liner to one notch. Then fold it over the rim of the can. Lastly hitch the liner to the other notch. It will be held tight and fits perfectly. Also, since the trashcan has the narrow sides on the front and back you will want the seems of the trash bag facing the front and back of the can. The first time I put the liner in, I did not see the notches for a minute. If you tried to fit the bag over the entire rim of the can or turned it 90 degrees orienting the seams toward the sides, it would not fit. The can is well designed and the liner fits snuggly when you use the notches. Great design for a can at this price!

A: Loretta, You can use the step pedal or simply left to open. -Lauren @ Hefty Trash Cans

A: Hi vikkih - to unlock, slide the silver latch forward and the bin will open. Here is a link to a video that shows a similar Hefty trash can - at around 29 seconds in, you can see how the lock slides backwards to engage the lock, you will just need to reverse this motion. https://www.youtube.com/watch?v=4TapTlMD1SM

A: This item should keep out majority of odors with the locking lid, but it is not guaranteed. Thank you.

A: Hi Mickie - The can should stay in place when the foot pedal is pressed. We are happy to assist you further if you would like, please fill out this form with additional information. Thanks! https://creogroup.com/contact-us/

A: Hi Ann - Dimensions (Overall): 23.5 Inches (H) x 11.25 Inches (W) x 17.5 Inches (D)

A: This item is not recommended to store pet food. Thanks!

A: Hello - The lid attaches in the back of the trash can by two clips. If you are having issues, please fill out this form with additional information and we can send you a replacement lid to try out. Thanks! https://www.hmsmfg.com/contact-us

A: Odors should stay inside the trash can when locked.

A: Hi Kat - The latch can slide up and down to lock / unlock.