La Roche Posay Hyalu B5 Anti-Wrinkle Concentrate Repairing Repluming Eye Serum - 0.50 fl oz

Hello rboorman_5361! Thank you for sharing your experience with our Hyalu B5 Eye Serum with Hyaluronic Acid + 10% Complex. We truly appreciate you taking the time to provide such candid feedback on the product's performance. We are pleased to hear that you appreciate the aesthetic and quality of the materials, and we understand your expectation for more visible results, such as reduced puffiness and tighter under-eyes, especially after consistent use over several months. We recognize that every individual's skin responds uniquely, and we genuinely value your honest assessment that you haven't observed a significant enough difference to recommend the product. Your insights are incredibly valuable to us as we continuously strive to refine our formulations and ensure they deliver the visible benefits our customers seek.

Hello Lana1o! We are truly sorry to hear that our Anthelios Tinted Mineral Tone-Correcting Primer with SPF 50 did not meet your expectations, particularly concerning its coverage and sun protection performance. We understand your desire for a product that excels in both aspects, and we regret that this primer underperformed for you. It's good to know, however, that you found the packaging fine and the scent pleasant. Our aim with this product is to offer a tone-correcting base with high SPF mineral protection, and we appreciate your candid feedback as it helps us understand our customers' experiences more deeply.

Hello KayC! Thank you so much for sharing your experience with our Hyalu B5 range. We are truly delighted to hear how much you love our Hyalu B5 Eye Serum and appreciate you giving the Hyalu B5 Face Serum a try. We understand your concern regarding the scent in the Hyalu B5 Face Serum and your preference for unscented facial skincare. Your feedback about the strength of the fragrance and the importance of fragrance-free options for those with sensitive skin or potential reactions is incredibly valuable to us. While we formulate our products to ensure the highest quality and efficacy, we also consider the overall sensory experience. Sometimes, a subtle fragrance is included to enhance the user experience or to mask the natural odor of certain active ingredients. However, we deeply appreciate hearing directly from our valued customers like yourself, as your insights help us continuously evaluate and refine our product offerings. We are committed to creating solutions that meet the diverse needs of all skin types, especially those prone to sensitivity. Please be assured that your comments are taken seriously and will be shared with our product development teams.

Hello 90sgirl_3754! It's wonderful to hear that you're enjoying the consistency and the innovative rollerball applicator of our Hyalu B5 Eye Serum, and that it feels so refreshing upon application! We designed that feature specifically for ease of use and a cooling sensation. We understand that observing subtle improvements in the delicate eye area can sometimes be hard to pinpoint, especially with daily routines and early mornings. It's great to hear that you feel your eyes look less tired overall, as our Hyalu B5 Eye Serum is formulated with powerful ingredients like Hyaluronic Acid and our 10% Complex to hydrate and help address signs of fatigue, which can contribute to a more refreshed appearance and improved skin quality over time. Thank you for sharing your thoughtful experience with us!