New Zea 15" Laptop Rolling Backpack

I didn't receive 2 backpacks as I order. Ok only received one . In the website it says it's nos posible to do the refund that I have to call but I call and it's like it's not working the number

It’s a backpack, on wheels, not a carry-on suitcase, so be aware of that when purchasing it because if you’re expecting that to replace a carry-on for travel, it will not. It’s a regular-sized backpack that will give your back a break. With that said, it’s a great school backpack, way sturdier than most wheeled backpacks around (even those adorable Pottery Barn ones). The wheels spin easily, and I hope it lasts like all my Kipling items have. My only complaints are the strap buckles (feels very flimsy) and that I need to tuck the straps in the back pocket instead of using it as a pocket because otherwise the straps will drag on the ground. I don’t plan on using the straps so I had hoped to use that back pocket for other things but need to use it to tuck in the straps. And the price. It is indeed steep for what it is. Should cost 100 bucks tops.

I don't understand all the positive reviews here. Bag is solid, but isn't very roomy inside, spins great, better than most which tilt and fall forward. But major design flaw, despite being very small on the inside, if you can somehow get a laptop into the laptop sleeve, good luck trying to get it out! The angle at which the laptop, goes into the sleeve, and at which has to be removed, is a major pain to put in and remove. I had to bend the top of the bag to get my laptop out... ok, so it's a well built bag, but for this price? For this price it has to be flawless! I would've kept it if it cost under like 75$. Anyways, wish they address and improve the design.