Nourison Oushak Home 10' x 14' Charcoal Vintage Indoor Rug

We are so sorry to hear about the experience you are having with your rug. Please see below for general instructions on how to flatten your rugs: How to lay out your rug: Place the rolled-up rug on the floor and lay flat. For rugs that don’t include a non-slip back, we recommend adding a rug pad first. Vacuum the rug surface without a beater bar (spinning brush head) to remove shed fivers and flatten the rug further. Flatten curled corners either by reverse rolling or placing a heavy stack of books to weigh them down. To remove creases, place a damp cloth over the creased area and gently iron over it to help relax the wrinkles. We highly suggest getting a rug pad for your rug. This will help tremendously in avoiding curls, creases or warps as well as following the instructions above. In regards to the odor from your rug: One effective method is to use baking soda. Here’s how you can do it: Sprinkle Baking Soda: Generously sprinkle baking soda over the entire surface of the carpet. Make sure to spread it out evenly to create a thin coat. Let It Sit: Allow the baking soda to sit for several hours, or even overnight if possible. This will give it time to absorb any odors trapped in the fibers of the rug. Keep the Area Clear: During this time, it's important to keep pets and children away from the treated area to ensure safety and effectiveness. Vacuum: After the baking soda has had time to work, vacuum it up thoroughly. Be sure to monitor your vacuum cleaner bag or canister, as baking soda can fill it quickly.

I’m sorry to hear that you’re experiencing a strong odor from your area rug. This can be quite frustrating, and I’d like to help you with some steps you can take to alleviate the smell. We want to assure you that our rugs are safe to use and have in enclosed spaces. One effective method is to use baking soda. Here’s how you can do it: Sprinkle Baking Soda: Generously sprinkle baking soda over the entire surface of the carpet. Make sure to spread it out evenly to create a thin coat. Let It Sit: Allow the baking soda to sit for several hours, or even overnight if possible. This will give it time to absorb any odors trapped in the fibers of the rug. Keep the Area Clear: During this time, it's important to keep pets and children away from the treated area to ensure safety and effectiveness. Vacuum: After the baking soda has had time to work, vacuum it up thoroughly. Be sure to monitor your vacuum cleaner bag or canister, as baking soda can fill it quickly.

We are so sorry to hear about the experience you are having with your rug. Please see below for general instructions on how to flatten your rugs: How to lay out your rug: Place the rolled-up rug on the floor and lay flat. For rugs that don’t include a non-slip back, we recommend adding a rug pad first. Vacuum the rug surface without a beater bar (spinning brush head) to remove shed fivers and flatten the rug further. Flatten curled corners either by reverse rolling or placing a heavy stack of books to weigh them down. To remove creases, place a damp cloth over the creased area and gently iron over it to help relax the wrinkles. We highly suggest getting a rug pad for your rug. This will help tremendously in avoiding curls, creases or warps as well as following the instructions above.